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Author Topic: Poloniex scammed me!!!  (Read 944 times)
Truong Ngoc Vuong (OP)
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May 03, 2018, 08:43:09 AM
Last edit: May 03, 2018, 08:56:07 AM by Truong Ngoc Vuong
 #1

I deposited 10270 XRP 4 months ago but I didnt recieve my money in my account. At that time I want to sell XRP at price 2.5 USD (now the price is 0.84 USD). I lost alot of money because Poloniex didn't support my case. I tried to deposit 100XRP to Poloniex, after 1 hour my account show me that I have 100XRP. I wonder that did Poloniex try to prevent user to sell XRP (or another altcoin) when the price of that coin is go up?

I contacted Poloniex support immediately (Support ticket #672451), they replied me after 3 months that my case was processing, after that they didn't response anything anymore.

How can I withdraw my XRP? I dont want to sell XRP anymore. I hate Poloniex.

Here is my Ripple TXiD: https://xrpcharts.ripple.com/#/transactions/DCEACC92F32C661DD74D817BC643D0B4B97B35136E4AA51E79F6262BF3C8EAD1

Here is my Poloniex address: https://bithomp.com/explorer/rfmZRjSEj8QcnXseGf8UVMUichJeB1WJFf

And this is Screen capture of my Support ticket in Freshdesk
https://tiendientu.org/wp-content/uploads/2018/05/screencapture-poloniex-freshdesk-support-tickets-672451-2018-05-03-15_15_37.png
passwordnow
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May 03, 2018, 09:18:47 AM
 #2

Shame of poloniex, this is why I don't use them anymore.

They have prevented some users not to sell during the ATH and if they are really into their customers they would review their backlogs from time to time and in your case, they didn't.

Sad that you have lost lot of money, you can create a scam accusation against them.

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nydiacaskey01
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May 03, 2018, 09:23:46 AM
 #3

If its exporting or importing your alts to or from Poloniex most likely you will encounter a delay problem and its not only you who complained about this. What I do for alts is I convert to BTC since I don't see any problem with exporting or importing your BTC to or from Poloniex. Its just that Alts that is affected. If you don't hear from them try to message them through Twitter or tag them on your Twitter post. Most of the time they reply. They don't want their inefficiency to be made public.
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May 03, 2018, 09:28:21 AM
 #4

Shame on it, dude. Try to make several posts on social networks to spread the word.
thanhswp
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May 03, 2018, 09:43:31 AM
 #5

Try to tweet about them on Twitter, dude
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May 03, 2018, 09:43:49 AM
 #6

Shame on it, dude. Try to make several posts on social networks to spread the word.
I hate poloniex. Until now I am not yet verified. It is still processing? Other users or traders are already verified in just one day. I use government ID but until now they don't accept it? Poloniex does not accept government ID? I heard it is valid to get verified. I don't know what they want. All my coins are already withdrawn anyway.
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May 03, 2018, 09:46:56 AM
 #7

Try to tweet about them on Twitter, dude
And tag them on your tweet so that you can caught their attention. You have to also try reddit. Some of the poloniex staff in reddit are ready to answer your problems.
BlackMoon258
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May 03, 2018, 09:55:25 AM
 #8

Poloniex is not adding deposits to peoples accounts. poloniex is not passing on the funds when traders withdraw. poloniex is not addressing the problem.

When Poloniex posts on twitter the most common reply is people asking about missing funds, support tickets and moaning about lack of any action from the support.

Many reviews are about people scare of missing funds.

I think Poloniex is about to exit!
Truong Ngoc Vuong (OP)
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May 03, 2018, 11:09:15 AM
 #9

Try to tweet about them on Twitter, dude

lot of people done that
Truong Ngoc Vuong (OP)
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May 03, 2018, 11:11:11 AM
 #10

Poloniex is not adding deposits to peoples accounts. poloniex is not passing on the funds when traders withdraw. poloniex is not addressing the problem.

When Poloniex posts on twitter the most common reply is people asking about missing funds, support tickets and moaning about lack of any action from the support.

Many reviews are about people scare of missing funds.

I think Poloniex is about to exit!

Circle has bought Poloniex, I don't belive they will go quickly
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May 03, 2018, 11:14:31 AM
 #11

I deposited 10270 XRP 4 months ago but I didnt recieve my money in my account. At that time I want to sell XRP at price 2.5 USD (now the price is 0.84 USD). I lost alot of money because Poloniex didn't support my case. I tried to deposit 100XRP to Poloniex, after 1 hour my account show me that I have 100XRP. I wonder that did Poloniex try to prevent user to sell XRP (or another altcoin) when the price of that coin is go up?

I contacted Poloniex support immediately (Support ticket #672451), they replied me after 3 months that my case was processing, after that they didn't response anything anymore.

How can I withdraw my XRP? I dont want to sell XRP anymore. I hate Poloniex.

Here is my Ripple TXiD: https://xrpcharts.ripple.com/#/transactions/DCEACC92F32C661DD74D817BC643D0B4B97B35136E4AA51E79F6262BF3C8EAD1

Here is my Poloniex address: https://bithomp.com/explorer/rfmZRjSEj8QcnXseGf8UVMUichJeB1WJFf

And this is Screen capture of my Support ticket in Freshdesk

Reputed exchange like Poloniex did like these. Shocked this is insane and never go to poloniex again.

But I don't have no idea of what to do now because your money os on their hand now so you need to wait for them to return or else no choice for you.But this can help other users not to do the same mistake of sending large amount of coin at a time.

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Truong Ngoc Vuong (OP)
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May 03, 2018, 11:18:09 AM
 #12

Poloniex is not adding deposits to peoples accounts. poloniex is not passing on the funds when traders withdraw. poloniex is not addressing the problem.

When Poloniex posts on twitter the most common reply is people asking about missing funds, support tickets and moaning about lack of any action from the support.

Many reviews are about people scare of missing funds.

I think Poloniex is about to exit!

I saw a lot of people complained issue like me, on there Twitter, I think Poloniex is trying to do slow support. The other platform they support is quite fast and easy. Just check the TXID and add money to the balance, why do they let people wait so long?
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May 03, 2018, 12:47:02 PM
 #13

I deposited 10270 XRP 4 months ago but I didnt recieve my money in my account. At that time I want to sell XRP at price 2.5 USD (now the price is 0.84 USD). I lost alot of money because Poloniex didn't support my case. I tried to deposit 100XRP to Poloniex, after 1 hour my account show me that I have 100XRP. I wonder that did Poloniex try to prevent user to sell XRP (or another altcoin) when the price of that coin is go up?

I contacted Poloniex support immediately (Support ticket #672451), they replied me after 3 months that my case was processing, after that they didn't response anything anymore.

How can I withdraw my XRP? I dont want to sell XRP anymore. I hate Poloniex.

Here is my Ripple TXiD: https://xrpcharts.ripple.com/#/transactions/DCEACC92F32C661DD74D817BC643D0B4B97B35136E4AA51E79F6262BF3C8EAD1

Here is my Poloniex address: https://bithomp.com/explorer/rfmZRjSEj8QcnXseGf8UVMUichJeB1WJFf

And this is Screen capture of my Support ticket in Freshdesk

Reputed exchange like Poloniex did like these. Shocked this is insane and never go to poloniex again.

But I don't have no idea of what to do now because your money os on their hand now so you need to wait for them to return or else no choice for you.But this can help other users not to do the same mistake of sending large amount of coin at a time.

Man,why does it take so long? Maaan, they are crazy. Will never trade there anymore
torry28
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May 03, 2018, 01:11:31 PM
 #14

I just hope your problem will resolved soon, OP.
Honestly, we can't do much about this issue, i can only say try to post on their ANN thread https://bitcointalk.org/index.php?action=profile;u=139578
Or pm  busoni, The owner of Poloniex (But he hasn't been active since 2 months ago)

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May 03, 2018, 01:42:36 PM
 #15

I just hope your problem will resolved soon, OP.
Honestly, we can't do much about this issue, i can only say try to post on their ANN thread https://bitcointalk.org/index.php?action=profile;u=139578
Or pm  busoni, The owner of Poloniex (But he hasn't been active since 2 months ago)


So he can create thread on Scam accusations section and DT member will red tag them if the case is strong enough and it may decrease that exchanges reputation so he may try to resolve his case if he find that red flag in him.

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May 03, 2018, 04:23:51 PM
 #16

So he can create thread on Scam accusations section and DT member will red tag them if the case is strong enough and it may decrease that exchanges reputation so he may try to resolve his case if he find that red flag in him.
I don't think they even care if ever it is true that the owner of Poloniex is active in this forum and the account got flagged by a DT member. Their business will continue and Poloniex will continue to serve the public because those with large deposits in Poloniex will be afraid to pull out their money there, Poloniex might start freezing accounts if they see huge withdrawals.
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May 03, 2018, 04:31:39 PM
 #17


horror! idiotic stock exchanges with their irresponsible technical support. Now it is everywhere, unfortunately
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May 03, 2018, 06:18:10 PM
 #18


horror! idiotic stock exchanges with their irresponsible technical support. Now it is everywhere, unfortunately
It doesn't look like technical error,they froze his account with intention,so people please stay away from Poloniex after this because they might get away with all your money.That is why it is important to store all our money in a wallet,if we keep that it in an exchange the problems like these will happen always.

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ruslan19283746
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May 03, 2018, 06:48:42 PM
 #19

https://imgur.com/a/oxjMbna

https://imgur.com/a/SeEwBDN

The exchange does not give me my money for 4 months! Help please someone, they do not want to even talk to me! Wrote everywhere wherever possible, on Twitter, Facebook!

Ticket: https: //poloniex.freshdesk.com/helpdesk/tickets/754683
Granxis
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May 03, 2018, 07:04:38 PM
 #20

I've been using Poloniex for a long time, when I saw this i started to worry because there are other people similar to your situation. Unfortunately crypto money has its disadvantages.

.
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