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[hammer344]

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[mdayonliner]

It's horrifying story I can imagine your feeling. I think since the amounts are big somehow they smelled may be someone else is trying to take the coins out from your account. That is why they are just trying to be more careful to save their ass plus in that case it's good for you as well. I hope everything is fine from your side providing all the info to them to verify. If you can satisfy them then they WILL release the fund, I really hope so. Wishing you good luck. I am going to follow this topic to see update.

[hammer344]

Thank you very much mdayonliner for your support, i hope too everything gonna be okay. I will keep this post updated for sure. We learn by ours mistakes, guys be careful before deposit an big amount on an exchange.

[mdayonliner]

If after providing all this documents they not enable my account and not give me my money back, that's mean they scam and steal users without warning!!!

Yes, for sure it will be scam. Make sure you give them enough time to review your documents. Don't take any harsh step unless you are completely satisfied that they are not giving your the access of your account after having everything valid from you. It's more easier to solve something with conversation than upsetting someone. After all they still have your money in their hand. Good luck again bud.

[achlyss]

my experience in using hitbtc smoothly and could always withdraw funds that are in the wallet, be sure the first coin/token that you'll be deposited not in a repair network wallet/network maintenance

[riniky]

I lost 50k on this site, when I pay with small amount, everything is fine, after I transfer more to the site, all sudden they block the account (no email, no reason, uncontactable), my god, it's scam.

[Slow death]

I lost 50k on this site, when I pay with small amount, everything is fine, after I transfer more to the site, all sudden they block the account (no email, no reason, uncontactable), my god, it's scam.

try verify your account and then withdraw all your coins and never use that exchange again.

[...]

can be an internal work, probably some hitbtc staff may have taken your coins and made trade with your coins, if they did not respond you should proceed with legal actions, you can hire a good lawyer, report your case to the police and let apolicia and the courts find these hitbtc scammers.

@OP

wait until they verify your account and then if you can not withdraw your NEO then proceed with court action, hire a lawyer and report your case to the police. you also diversify the exchange, never use hitbtc that is anonymous, never use yobit that is anonymous, use binance, kraken, even cancer d bittrex may be more useful, but never put a lot of money into a never exchange, diversify the exchange and do not put a lot of money in exchange

[endlasuresh]

I lost 50k on this site, when I pay with small amount, everything is fine, after I transfer more to the site, all sudden they block the account (no email, no reason, uncontactable), my god, it's scam.

try verify your account and then withdraw all your coins and never use that exchange again.

[...]

can be an internal work, probably some hitbtc staff may have taken your coins and made trade with your coins, if they did not respond you should proceed with legal actions, you can hire a good lawyer, report your case to the police and let apolicia and the courts find these hitbtc scammers.

Where is hitbtc office and the OP ? does his lawyer go to another country and fight with those scammers?

[BeBlockTech]

This is not the first time we hear about them doing such things, that's another exchange that will eventually blow up. I hope OP get his money back, I can't imagine being in your position. I hope this will be a lesson to other users out there and that they will eventually stop using those scammy exchanges..

Good luck OP!