I would like to know for my account why my withdrawals are not automatic, they simply sit there marked as pending (acc #2964)? It is extremely frustrating when I'm in need of my BTC asap.
Hi Light,
Withdraws are automatic by default, however there can be a few reasons why they would not go through right away.
One example is if the system detects that your account has been accessed by someone trying to steal your funds, it could then be flagged for manual review before we release these funds.
If you create a support ticket on the website, the team would be happy to investigate your specific account and get back to you with a more precise answer. Thanks