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Author Topic: Is Hitbtc a scam?  (Read 210 times)
Blockfolioz
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May 06, 2018, 10:41:25 PM
 #21

At times similar service interruptions takes place. It is good to act in the smart manner and get rid of these issues. Here Op seems Unlucky to face such an issue, because hitbtc has a reputation and they won't intend to lose it anymore. From my experience it is serving me good and hasn't encountered any problems.

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May 07, 2018, 10:04:31 AM
 #22

Hey All,

I have some btc stuck on hitbtc there is no email coming so I can withdraw my coins is hitbtc a scam I've read a few bad things about them on here. What do you guys think?

Hitbtc is a good platform of exchange, they have a good reputation and nice trading.
they are not scam, sometimes the mistake are in users side.
make sure you have it all correct. double check everything.
sometimes BTC got stuck not just in hit but anywhere.

tell this to the hundreds of people waiting for their TBAR.
They got TBAR forked from BAR for 2 months and they still didn't release them to the owners. Also they are still trading BAR (old fork) when TBIS told them to stop long  time ago.
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May 07, 2018, 02:23:28 PM
 #23

At times similar service interruptions takes place. It is good to act in the smart manner and get rid of these issues. Here Op seems Unlucky to face such an issue, because hitbtc has a reputation and they won't intend to lose it anymore. From my experience it is serving me good and hasn't encountered any problems.
The same as here mate, well I used hitBTC for almost a year but I could not be encountered any trouble from this site all went smooth transactions when I was withdraw my bitcoin and also ethereum because I must prefer to trade my tokens into ethereum due to low transaction fees.
Yeah, I think you must double check your email maybe sometimes there is technically errors from their site, so far so good when my transaction history in hitBTC.

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May 07, 2018, 09:27:31 PM
 #24

Yes it was .09 btc not the issue I've checked it 20 times believe me it is not on my end it is on their end I withdrew from their site about 5 or 6 times they are unresponsive for the support tickets I opened and I have my btc stuck on their site for almost a whole week now. This is not good business on their part, horrible customer service and unreliable site.
It's definitely a problem with HitBTC. It happened several times in the past to several users.

Have you opened a support ticket already? If not, I suggest you to do so for them to assist you by resending an email manually or check what was the problem. Most likely they will suggest you to check first the spam and other folders in your email plus make sure emails from them are not blacklisted. Since you already did, add that to your ticket for them to know and give another solution.


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May 08, 2018, 08:44:18 AM
 #25


Yes it was .09 btc not the issue I've checked it 20 times believe me it is not on my end it is on their end I withdrew from their site about 5 or 6 times they are unresponsive for the support tickets I opened and I have my btc stuck on their site for almost a whole week now. This is not good business on their part, horrible customer service and unreliable site.

Looks like you are now a part of those people who have a bad experienced using these exchange. Like any others here, I don't have any problem with HitBTC but it doesn't that they are good as there are already lots of complaints about them on which some of it are still unresolved.

Asking if HitBTC is a scam can't be answered by yes or no because all in all, the answer will based on users preference. No one can help you here as the only one who can help you is HitBTC itself so no choice but to deal with their poor customer service.

Im just hope you will get back your funds and stop using these exchange now even your tokens are being traded here or faced the risks.

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May 08, 2018, 03:02:42 PM
 #26


Yes it was .09 btc not the issue I've checked it 20 times believe me it is not on my end it is on their end I withdrew from their site about 5 or 6 times they are unresponsive for the support tickets I opened and I have my btc stuck on their site for almost a whole week now. This is not good business on their part, horrible customer service and unreliable site.

Looks like you are now a part of those people who have a bad experienced using these exchange. Like any others here, I don't have any problem with HitBTC but it doesn't that they are good as there are already lots of complaints about them on which some of it are still unresolved.

Asking if HitBTC is a scam can't be answered by yes or no because all in all, the answer will based on users preference. No one can help you here as the only one who can help you is HitBTC itself so no choice but to deal with their poor customer service.

Im just hope you will get back your funds and stop using these exchange now even your tokens are being traded here or faced the risks.

Right. So far I didn't encountered any issues withdrawing my funds on them. Actually I still have .07 BTC deposit but I'm doing some trades so I haven't got the chance to withdraw it. So I can't say they are scam because no issues for me so far. However, there are a lot of threads related to the it:

(https://bitcointalk.org/index.php?topic=2654247.0) - HitBTC is a scam
(https://bitcointalk.org/index.php?topic=2556342.0) - HitBTC scam!
(https://bitcointalk.org/index.php?topic=2790685.0) - HitBTC - SCAM !!! Watch out!!!
(https://bitcointalk.org/index.php?topic=2790367.0) - HitBTC SCAM
(https://bitcointalk.org/index.php?topic=2217068.0) - Hitbtc.com is a scamsite- beware
(https://bitcointalk.org/index.php?topic=2437121.0) - Hitbtc.com is SCAM! 19 BTC

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May 12, 2018, 09:21:42 AM
 #27

Hey All,

I have some btc stuck on hitbtc there is no email coming so I can withdraw my coins is hitbtc a scam I've read a few bad things about them on here. What do you guys think?
Unfortunately i don't encounter such problems on my account  as you do but there are lots of complaints about how slow their service and confirmations  I've also seen some problems that is still a problem even as of now. I don't know what problem might that be and I'm also planning to change for a good cause while i don't encounter such problems.

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May 12, 2018, 03:14:56 PM
 #28

FINALLY was able to get my coins off of hitbtc, only after sending them an email threatening to take legal action and getting my lawyer involved.... Bunch of jerks they didn't even answer me. NEVER using their site again horrible customer service. I think the entire crypto industry needs a facelift when it comes to customer service that should be #1 priority and something people should really value in this space.

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May 12, 2018, 07:25:57 PM
 #29

I think the entire crypto industry needs a facelift when it comes to customer service that should be #1 priority and something people should really value in this space.

The problem isn't related to crypto anymore, but to a general rule being that when a business is operating in smaller form, it actually cares about its customers, but when businesses grow larger, and they don't depend on you as sole user anymore, they don't give one single damn about their customers. Best is to stick with local exchanging services because they offer you the support (when needed) in a timely manner, which is the most important thing. In most cases they do charge more for their services, but it's all worth it in the end. I am doing the exact same thing and no longer use large exchanges. It feels good. Smiley
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May 12, 2018, 07:50:54 PM
 #30

Hey All,

I have some btc stuck on hitbtc there is no email coming so I can withdraw my coins is hitbtc a scam I've read a few bad things about them on here. What do you guys think?
You can always post on this board about this matter: https://bitcointalk.org/index.php?board=83.0 Just be sure to post up relevant images or proofs.

Ive been using Hitbtc as of now when i do sell out some of my bounty tokens and transactions do went smooth without any problems.(Im might be lucky Cheesy)
Ive heard countless issues towards the site which i do suspect this do randomly catch up users.

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May 13, 2018, 03:37:00 AM
 #31

I think there is a mistake about your Email, you should try to check it again, there must be a mistake that you do.
I think hitbtc is not a scam because just yesterday I am trading and attract BTC smoothly.
hitbtc is one of my faforit exchangger because the movement so fast sometimes increases up to hundreds%.

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May 13, 2018, 05:37:14 AM
 #32

I think there is a mistake about your Email, you should try to check it again, there must be a mistake that you do.
I think hitbtc is not a scam because just yesterday I am trading and attract BTC smoothly.
hitbtc is one of my faforit exchangger because the movement so fast sometimes increases up to hundreds%.

Read the post a few above yours it was NOT an issue with my email. I opened about 4 support tickets the last one I threatened to bring the law/lawyer into the picture and next day I try to withdraw and "magically" a confirmation email shows up in my inbox allowing me to withdraw I lost about .01 btc in the process of trading to different coins to try and get my money out but you know what at least I got my money out, but I will be avoiding them like the plague from now on.

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May 13, 2018, 05:37:55 AM
 #33

I think the entire crypto industry needs a facelift when it comes to customer service that should be #1 priority and something people should really value in this space.

The problem isn't related to crypto anymore, but to a general rule being that when a business is operating in smaller form, it actually cares about its customers, but when businesses grow larger, and they don't depend on you as sole user anymore, they don't give one single damn about their customers. Best is to stick with local exchanging services because they offer you the support (when needed) in a timely manner, which is the most important thing. In most cases they do charge more for their services, but it's all worth it in the end. I am doing the exact same thing and no longer use large exchanges. It feels good. Smiley

What are the smaller exchanges you use? I recently started using cryptobridge I really like that exchange Smiley

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May 13, 2018, 12:11:35 PM
 #34

Hey All,

I have some btc stuck on hitbtc there is no email coming so I can withdraw my coins is hitbtc a scam I've read a few bad things about them on here. What do you guys think?
Can you double check your email or even the spam section on your email. I used hitbtc and so far I never encounter some error, a little bit lag only ( well that's common thing specially on famous exchanges like hitbtc ).

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May 13, 2018, 12:35:16 PM
 #35

I've been reading up on this today. There seems to be a lot of theorising about the links between various services that are selectively scamming people.

According to this - https://monero.stackexchange.com/questions/2930/which-entities-are-related-to-bytecoin-and-minergate

Hitbtc is one string in a shadowy bow with tentacles everywhere. I wouldn't know about that. I do know that Hitbtc sounds shit and I'd never put a penny into it.

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May 13, 2018, 12:41:35 PM
 #36

I've been reading up on this today. There seems to be a lot of theorising about the links between various services that are selectively scamming people.

According to this - https://monero.stackexchange.com/questions/2930/which-entities-are-related-to-bytecoin-and-minergate

Hitbtc is one string in a shadowy bow with tentacles everywhere. I wouldn't know about that. I do know that Hitbtc sounds shit and I'd never put a penny into it.
Thanks for your valuable insights! I was using HitBTC as my main altcoin exchange so far but I will be more cautious after reading all these threads and the complaints which are in there.
We can never trust any exchange. Fullstop

I am not interested in preserving the status quo; I want to overthrow it. Niccolò Machiavelli
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May 13, 2018, 03:17:34 PM
 #37

We can never trust any exchange. Fullstop

It's sad to see that only a very few people think like that. It's even more sad when we take into consideration how the majority of the people use exchanges as wallet, all out of laziness. In other words, the majority of the circulating Bitcoins is held by centralized services. It was pretty shocking for me to read that Xapo is sitting on $10 billion in client funds, which goes beyond everything we value.

All these fools think to have left the banking system and are now safe, while in reality nothing has changed for them; their funds are still being controlled by a central party. I consider it to be worse than having your money stuck in banks because of how scummy most of the exchanges are, and how incapable they are of professionally running a multi billion operation. Every time an exchange goes down, even if it's for a few minutes, people start worrying, wich says enough. People don't trust exchanges but are still using them. Roll Eyes

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May 13, 2018, 06:52:17 PM
 #38

We can never trust any exchange. Fullstop

It's sad to see that only a very few people think like that. It's even more sad when we take into consideration how the majority of the people use exchanges as wallet, all out of laziness. In other words, the majority of the circulating Bitcoins is held by centralized services. It was pretty shocking for me to read that Xapo is sitting on $10 billion in client funds, which goes beyond everything we value.

All these fools think to have left the banking system and are now safe, while in reality nothing has changed for them; their funds are still being controlled by a central party. I consider it to be worse than having your money stuck in banks because of how scummy most of the exchanges are, and how incapable they are of professionally running a multi billion operation. Every time an exchange goes down, even if it's for a few minutes, people start worrying, wich says enough. People don't trust exchanges but are still using them. Roll Eyes

Yea I really want to create some sort of service in the crypto world that would regulate/punish in some sort of way all these scams and other bull crap in this space that you have to constantly keep an eye out for.

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BitcoinMarshal
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May 13, 2018, 10:34:08 PM
 #39

I've been reading up on this today. There seems to be a lot of theorising about the links between various services that are selectively scamming people.

According to this - https://monero.stackexchange.com/questions/2930/which-entities-are-related-to-bytecoin-and-minergate

Hitbtc is one string in a shadowy bow with tentacles everywhere. I wouldn't know about that. I do know that Hitbtc sounds shit and I'd never put a penny into it.
Thanks for your valuable insights! I was using HitBTC as my main altcoin exchange so far but I will be more cautious after reading all these threads and the complaints which are in there.
We can never trust any exchange. Fullstop
One thing is sure we cannot trust any exchange even its very reputable because in bitcoin history many run with very good reputation I am also using this for some time have many troubles in very short time now very selective about this because many reports coming which are not good enough
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May 13, 2018, 10:59:22 PM
 #40

One thing is sure we cannot trust any exchange even its very reputable because in bitcoin history many run with very good reputation I am also using this for some time have many troubles in very short time now very selective about this because many reports coming which are not good enough

Exchanges are entering a new phase of legitimacy, or rather the non shit ones. I really can't see a Goldman Sachs or NYSE backed place running away with funds or going bankrupt because of a gaping security hole.

The new danger to users on places like that is disappearing into their KYC/AML hell and never emerging again.

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