Some months ago I requested a USD withdrawal from Mt.Gox. I was going to transfer the money to Bitstamp so I decided to enter details of their account in order to have money sent directly to them with my Name so it can be deposited directly. Money has never arrived. After months of communication with Mt. Gox and awful customer service I decided that they are deliberately stealing clients money. Whether a company policy or a single persons action stealing, or as they like to say “losing” money is unacceptable for a Bitcoin exchange. Not helping to a client to have his money is either the worst customer service ever or more likely it is a cover to keep the money from themselves. You can read all the communication at
http://mtgoxstealsmoney.com/ and make your decision. If you had similar experience please send an email to me at
mtgox@shenol.com. We can join together to have a lawsuit against these thieves!
Shenol
