Bitcoin Forum
May 30, 2024, 08:18:03 PM *
News: Latest Bitcoin Core release: 27.0 [Torrent]
 
   Home   Help Search Login Register More  
Pages: [1]
  Print  
Author Topic: Bitstamp support taking over 3 days to reply (Verify account)  (Read 933 times)
ingrownpocket (OP)
Legendary
*
Offline Offline

Activity: 952
Merit: 1000


View Profile
December 03, 2013, 09:26:54 PM
 #1

I'm trying to get my account verified for several weeks now, I'm sending support tickets and they take 3 days to answer.
Anyone else with the same problem/delays?
Boelens
Hero Member
*****
Offline Offline

Activity: 672
Merit: 500



View Profile
December 03, 2013, 09:47:05 PM
 #2

Yep. 4 days inbetween ticket response, verification got denied eventhough I met all standards, they just copy pasted the guidelines in my face and did nothing else. It'll take ages this way and I can't move my BTC or fiat.
myrez
Member
**
Offline Offline

Activity: 70
Merit: 10


View Profile
December 03, 2013, 11:04:59 PM
 #3

It was same for me, waiting for a first response. But second one to same problem was kinda fast.
MoneyGod
Sr. Member
****
Offline Offline

Activity: 406
Merit: 250



View Profile
December 04, 2013, 05:32:08 PM
 #4

Do they have a phone number?

no just contact them by support and wait for your reply they are taking too much time and pissing customers for there dumb work

Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!