Restore Funds

[Dhanems]

hi/hello,guys how did you stored your assets?i mean,i used 2fa google authenticator to protect my funds,but my question is i broked my phone and the google authenticator installed there,how can i retrieve my funds:( thanks

[mdayonliner]

You need to inform the customer service of the website (exchanges/Blockchain.info etc), they will ask you to follow necessary steps to unlock your 2FA. Hope it helps. Next time use Authy desktop version. You can keep backup in the cloud.

[ranman09]

I am also to use Authy now. It is because, yes it is hard to pretend that your phone will not be lost. That is why I am migrating all my accounts to Authy.

[bones261]

Also, going forward, if you have access to a printer, you can make a print out of the QR code with your key for 2fa. You can also write down the key with pen and paper. Just keep the piece of paper in a safe place to avoid theft.

[Ginzink]

Also, going forward, if you have access to a printer, you can make a print out of the QR code with your key for 2fa. You can also write down the key with pen and paper. Just keep the piece of paper in a safe place to avoid theft.

Even easier, make a screenshot before scanning it with your phone. Copy into paint and print it out

[Dhanems]

Also, going forward, if you have access to a printer, you can make a print out of the QR code with your key for 2fa. You can also write down the key with pen and paper. Just keep the piece of paper in a safe place to avoid theft.

I don't have access,I used only the code 😭

[Dhanems]

Also, going forward, if you have access to a printer, you can make a print out of the QR code with your key for 2fa. You can also write down the key with pen and paper. Just keep the piece of paper in a safe place to avoid theft.

Even easier, make a screenshot before scanning it with your phone. Copy into paint and print it out

I will,lesson learned thank a lot,I installed new Google authenticator and all new account.old accnt are lost forever😭

[theyoungmillionaire]

I will,lesson learned thank a lot,I installed new Google authenticator and all new account.old accnt are lost forever😭

Did you back up your phone with your google account? If yes, you can try by logging in via gmail, go to sign in & security, next look for signing into google and click 2-step verification(Change Phone).
For new phone: you can check your back up account in your settings to verify if you have click the auto back up my data.

[Dhanems]

I used backep up the SMS authenticator but sadly he sim number is abroad,I try to do when I come back thank a lot