BTCE Please RELEASE MY MONEY - Money hold for a long time

[fenglee]

Hi, i had USD hold in my account for a long time, i had uploaded ids and bills long time ago, but no-one replied, can someone from BTCE have a look and RELEASE MY MONEY ASAP!!!!!!!!

your support team is not answering me at all!

TICKET IS HERE:
https://hdbtce.kayako.com/Tickets/Ticket/View/31298

[btc-e.com]

Hi, i had USD hold in my account for a long time, i had uploaded ids and bills long time ago, but no-one replied, can someone from BTCE have a look and RELEASE MY MONEY ASAP!!!!!!!!

your support team is not answering me at all!

TICKET IS HERE:
https://hdbtce.kayako.com/Tickets/Ticket/View/31298

ticket number?

[joesmoe2012]

31298?

[btc-e.com]

31298?

no - TICKET ID XXX-XXX-XXXX

[btc-e.com]

Hi, i had USD hold in my account for a long time, i had uploaded ids and bills long time ago, but no-one replied, can someone from BTCE have a look and RELEASE MY MONEY ASAP!!!!!!!!

your support team is not answering me at all!

TICKET IS HERE:
https://hdbtce.kayako.com/Tickets/Ticket/View/31298

#180774400   +XXXXX.XX USD   Manual deposit wire   
03.12.13
22:05:03

[fenglee]

ticket number is #IVO-968-28382

thank you for unlocking it....

have you checked my id and bill and happy with it?

the next time i wire transfer , is it going to money hold for 30 days again??

[ginbank]

I have the same problem as the OP, uploaded ID, bill, bank reference letter stating that I am the person who can operate the account and the name of my company, then after further request from btc-e also uploaded a certificate of incorporation for my company, but the hold is not removed, ticket ID #MZC-861-86298

[btc-e.com]

ticket number is #IVO-968-28382

thank you for unlocking it....

have you checked my id and bill and happy with it?

the next time i wire transfer , is it going to money hold for 30 days again??

unlock

[btc-e.com]

I have the same problem as the OP, uploaded ID, bill, bank reference letter stating that I am the person who can operate the account and the name of my company, then after further request from btc-e also uploaded a certificate of incorporation for my company, but the hold is not removed, ticket ID #MZC-861-86298

unlock

[ginbank]

Thank you!

I can confirm my HOLD is removed. I will try a small withdrawal of BTC to my own wallet now.  


I would like to know, if I send more USD, or if I send EUR , will I get a new HOLD again? 

[ginbank]

I would like to know, if I send more USD, or if I send EUR , will I get a new HOLD again? 

I have received a response by btc-e to this question and I want to share it, in case someone else is also hesitant to send more funds after the HOLD was cleared:

As long as the sender of the bank transfer does not change, there will not be a new HOLD on the account once the first HOLD was already cleared!
Good news.
Also I received confirmation that there are not currently any problems receiving bank transfers from their end.

[bitmonster26]

I have had a money hold on any withdraw, even after submitting multiple tickets i have not heard anything of my hold being released. In my tickets I provided my ID and most recent utility bill, today I checked to see if the hold had been released and as of now it is still there. Will someone from BTC-e please release my funds ASAP!

[smoothlikebutter]

Hi, please may you release my money hold?
My credentials were accepted two weeks ago but the hold is still there

Thanks, here are my ticket details:

XWR-451-25758 - accepted one.
and
VQQ-460-52966