I submitted my form 72 hours ago. No bitcoins. I'm really, really pissed. There is no way to contact them at all. Their website just has their statements and their claim form.
When I try to log in now, it says "your balance is zero." (your bitcoins have been claimed).
From what I can see they're basically doing the bare minimum required to stop the community coming after them and nothing more. You're quite likely never to see any of your bitcoins again.