BTC-e removed from bitcoin charts USD

[not.you]

Why did they remove one of the top 3 exchanges by volume? 

http://bitcoincharts.com/markets/currency/USD.html


Also removed from the euro page.

http://bitcoincharts.com/markets/currency/EUR.html


They still have it on the Roosky money page though.

http://bitcoincharts.com/markets/currency/RUB.html


Just a technical issue or what?

[Shutz]

That would be my question too. What happend there, i cant see any information about that.

[P0rny]

Haha! I googled the question and came... here!   

[petemoss]

A couple of weeks ago, BTC-e stopped accepting USD deposits. Guess they were tired of the regulatory requirements and decided not to deal with
American citizens.

[Nagle]

Why did they remove one of the top 3 exchanges by volume? 
http://bitcoincharts.com/markets/currency/USD.html

Maybe because it made Mt. Gox look bad. (Mt. Gox owns bitcoincharts.com)

[not.you]

A couple of weeks ago, BTC-e stopped accepting USD deposits. Guess they were tired of the regulatory requirements and decided not to deal with
American citizens.

This is not accurate.

[edgar]

w long are we supposed to wait for 'confirmation e-mails?

i waited over a week and in the end cancelled the withdrawal.

now the second attempt at withdrawing XPM is similarly held up with 'A letter with further instructions sent to your email'


AND NO MAIL.....


Support tickets are now replied automatically explaining that CONFIRMED email is NOT CONFIRMED & to 'check spam folder' for non existent confirmation mail!


This is beginning to seem like a wild goose chase!


btc-e.support (thailand) on skype is more interested in gaining private email addresses and or phone numbers than getting this confirmation mail sent.


[21:08:46] b: Hi btc-e_support, I'd like to add you as a contact. b
[21:09:09] *** btc-e.support has shared contact details with b. ***
[21:09:44] b: hello. are you able to help with withdrawal issues?
[21:11:04] btc-e.support: your problem
[21:11:20] b: no confirmation email - i have tried many times
[21:11:38] btc-e.support: Send me the following information:
Your problem:
ID btc-e
email:
Email Password:
Ticket number:
Your country:
Account Transfer time:
Bank name:
Transfer amount:
Customer segment our review and resolve help you.
[21:12:27] b: no bank, only withdraw cryptocoins - why would you need my email password?
[21:13:28] btc-e.support: It is required of Direct Support.
[21:14:27] b: required for what purpose?
[21:15:18] btc-e.support: So that we can prove accurate account is yours.
[21:16:06] b: my btc-e ID is edgar. My problem is no confirmation email is arrived. all i require is an confirmation email, are you able to provide this?
[21:16:16] btc-e.support: After verifying correct. We will solve your problem.
[21:16:58] b: you do not need my email password to solve this problem. you already have my email address.
[21:17:01] btc-e.support: Please note the information we request.
[21:18:18] btc-e.support: What your email data. Can change to another email.
[21:19:27] b: why do i need to chnage email? the support mails arrive ok, why not the withdraw confirmation mail?
[21:20:58] btc-e.support: Please help us validate it. Then we can solve new problems collecting your question.
[21:21:38] b: that makes no sense. if support emails arrive, why do confirmation mails not arrive?
[21:23:09] btc-e.support: we are investigating these accounts having some doubts.
[21:23:35] b: which accounts? i have only 1 account.
[21:25:09] btc-e.support: Therefore verification requests. Please provide full information if you want to solve problems early.
[21:26:33] b: my email password is not of any legitimate use to you. you have my email address, you have my account name.
[21:27:38] btc-e.support: ok you can wait if you do not wish to provide information
[21:27:48] b: wait until what?
[21:28:19] b: i have been waiting since 2nd december
[21:28:40] btc-e.support: I am solely responsible for the information requested. The certification and solve problems are caused by customer segment.
[21:29:07] b: my email is confirmed on the site
[21:29:20] b: what else could be a problem?
[21:31:04] btc-e.support: It is asking customers and department management.
[21:32:04] b: all i want is the confirmation email sent, are you able to provide this witout my private email password?
[21:32:36] btc-e.support: You could offer to resolve them or wait.
[21:32:58] b: resolve what?

wait for what?
[21:33:10] btc-e.support: I am not responsible for this problem is the customer segment
[21:33:33] b: can u provide their details that i might contact them directly
[21:34:34] btc-e.support: There is only 1 recruit support in skype
[21:35:08] btc-e.support: You can expect after your account is verified.
[21:35:27] btc-e.support: Can a few weeks
[21:36:19] b: im afraid i do not understand what you are saying. my account is confirmed since months. i have not had this problem before. and it seems i am not the only person with the same concern
[21:36:40] b: why would any email take a few weeks?
[21:37:51] btc-e.support: there are many accounts as you have a situation
[21:38:07] b: yes. but my E-Mail: (confirmed)
[21:38:16] btc-e.support: and we need time to solve it.
[21:38:19] b: so why the hold up now?
[21:38:51] btc-e.support: where you come from.
[21:39:47] b: Europe. does this help with sending a confirmation email?
[21:40:47] btc-e.support: if you want fast processor Can our headquarters in Russia
[21:41:14] b: email? telephone? visit?
[21:42:07] btc-e.support: to meet in the center and provides general information
[21:42:38] b: general information will never include private password/s
[21:43:14] b: how to contact 'head' office?
[21:43:23] btc-e.support: We ask that all information I have told you
[21:44:09] btc-e.support: wait. Give us your phone number.
[21:44:38] btc-e.support: customer segment will contact you and provide time and location
[21:44:45] b: i dont think you are the right person to help me
[21:45:35] btc-e.support: parts our customers will help you

unimpressed doesn't come close!

[Sukrim]

Bitfinex is also not on there...

[jballs]

Only my experienced opinion but you guys are flippin' nuts to send your money to a nameless faceless addressless "exchange" run by Russians  in a third world country.

No chance in hell, but I hope for your sake they are just the most honest folks in the world who, even though they COULD steal millions/billions without any repercussions, will do right by you out of principled ethos and respect for all mankind.

[Sukrim]

Third world country? I bet you've never been to Bulgaria...

[not.you]

For those of you who are confused this is a thread about bitcoin charts.  It is not a thread about BTC-e.

[rammy2k2]

For those of you who are confused this is a thread about bitcoin charts.  It is not a thread about BTC-e.

yea, i was like wtf ? 

[Shutz]

For those of you who are confused this is a thread about bitcoin charts.  It is not a thread about BTC-e.

yea, i was like wtf ? 

Me too!

So noone has any idea why it was suddenly deleted?

[coreli]

Why did they remove one of the top 3 exchanges by volume? 
http://bitcoincharts.com/markets/currency/USD.html

Maybe because it made Mt. Gox look bad. (Mt. Gox owns bitcoincharts.com)

+1

http://whois.domaintools.com/bitcoincharts.com 

[not.you]

Why did they remove one of the top 3 exchanges by volume? 
http://bitcoincharts.com/markets/currency/USD.html

Maybe because it made Mt. Gox look bad. (Mt. Gox owns bitcoincharts.com)

+1

http://whois.domaintools.com/bitcoincharts.com 

This is the explanation I am leaning towards.  BTC-e was close to overtaking MtGox by volume, maybe they have by now.  Coinbase has also never been listed but considering the past between MtGox and Coinbase that would explain that too.

[dna2]

Read the news page here: http://bitcoincharts.com/news/

btc-e API broken, please contact by email

Dec. 10, 2013, 10:23 p.m.

I need to talk to an btc-e admin ASAP. Please contact me by email. I tried support@btc-e.com but I only got a link to http://hdbtce.kayako.com and that form requires a customer ID which I do not have.

[pand70]

So what next? Are they going to remove bistamp and btcchina? 

[jballs]

Third world country? I bet you've never been to Bulgaria...

No I haven't. Also to correct myself Bulgaria is a second world country. Warsaw Pact member. Third world referred to non-aligned. I guess the terms are fairly archaic at this point, I still am not sending one thin dime to BTCe but good luck to those who do.

[BGL]

http://bitcoincharts.com/news/

btc-e EUR and RUR restored. USD pending

Dec. 26, 2013, 2:25 a.m.

btceEUR/RUR has been restored. USD is still pending and should follow within the next days.

Okay it's been a few days.. Hoping by tomorrow??

Bitcoin Charts: "their (BTCe's) API is still broken and they don't want to fix it" (back on Dec 18th)

...