bfl sent me a defective jalepeno and isn't responding

[kentrolla]

 [2013-12-11 23:07:12] BFL1  30.0C/32.0C   | 5s:3.968 avg:5.901 u:12.64 Gh/s | A:3 R:0 HW:0 U:17.7/m
 [2013-12-11 23:07:12] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:12] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:12] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:13] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:13] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:13] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:13] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:13] 5s:12.10 avg:11.84 u:8.460 Gh/s | A:3 R:0 S:0 HW:33 U:11.8/m BS:237
 [2013-12-11 23:07:14] Accepted 04875e72 BFL 1  pool 0 Diff 56/10
 [2013-12-11 23:07:14] BFL1  30.0C/31.0C   | 5s:4.482 avg:5.922 u:11.28 Gh/s | A:4 R:0 HW:0 U:15.8/m
 [2013-12-11 23:07:14] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:14] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:15] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:15] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:16] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:16] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:17] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:17] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:18] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:18] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:18] 5s:12.98 avg:12.50 u:8.475 Gh/s | A:4 R:0 S:0 HW:43 U:11.8/m BS:237
 [2013-12-11 23:07:19] Accepted 18a22198 BFL 1  pool 0 Diff 10/10
 [2013-12-11 23:07:19] BFL1  30.0C/30.0C   | 5s:4.888 avg:5.933 u:10.59 Gh/s | A:5 R:0 HW:0 U:14.8/m
 [2013-12-11 23:07:19] BFL 0: invalid nonce - HW error
 [2013-12-11 23:07:19] BFL 0: invalid nonce - HW error


nothing but HW error.  Is this fixable or is my jalepeno a dud?

[Unacceptable]

Need more info:

What OS.

What miner software & version.

What PSU.

What USB hub,if any.& USB 2.0 or 3.0.

[kentrolla]

Need more info:

What OS.

What miner software & version.

What PSU.

What USB hub,if any.& USB 2.0 or 3.0.

OS: windows 7

miner: newest BFG miner

PSU 750 watts

I have tried both usb 2.0 and 3.0. no dice

[joeventura]

Send an email to:

rma@butterflylabs.com

with the info you provided above and in about 5 business days they will reply.

[Easy2Mine]

Kentrolla, do you have beside the BFL shitware also Asicminer block erupters running on the same computer?
I had almost the same problem when I plug in my first singles.
The rig I used was the first rig I ever build to mine Bitcoin.
I still used it to control block erupters. (GPU's all taken out)
The harddrive is full of crap from the GPU era.
I got a lot of problems installing 120 block erupters on that rig.
When my first singles arrived, I first used a notebook to control them.
They were running fine until I plug it into the rig with the block erupters.
Almost same errors what you got.

I reinstall windows 7 on it, that solves the problem.
The whole shit was running fine untill the block erupters starts to get errors after 2.5 months.
The adapters from the logilink 10 ports usb hubs are not designed to handle 7 block erupters 24/7 despite the adapter specs.
But that is another story.

Try the Jalepeno on a system that has never run mining software before.
If that works, then reinstall the harddrive of the system that you are going to dedicate for mining purpose.

If the above advice don't work, then you probably have a defective device.

[Easy2Mine]

And be sure you have an usb cable that really works.
From all the BFL singles that are shipped to me, I count 3 different lenght.
Some were really short.
Some cables were not making proparly contact, hashrate were lower and a lot of HW errors.
I replace all the shit cables and shit BFL psu's with Corsair CX 750M psu to power 2 singles per psu.
The BFL shit hash faster in a colder place while the KnC Jupiters like hot places.

[Unacceptable]

I'm using BFGminer 3.7.0 with the FTDI driver.Works just fine for me.

Here's my bat file:
bfgminer.exe -o stratum.mining.eligius.st:3334 -u wallet addy -p password -S com3

My COM port is 3,yours may be different,find it in device manager.

How to make a bat file,in Notepad copy & paste this & add your pool info:

bfgminer -o http://pool:port -u username -p password -S com?

Call it bfgminer.bat,save it to your desktop,paste it in bfgminer folder,double click the bat file to run bfgminer.

No need to compile or use a config file 

[kentrolla]

Kentrolla, do you have beside the BFL shitware also Asicminer block erupters running on the same computer?
I had almost the same problem when I plug in my first singles.
The rig I used was the first rig I ever build to mine Bitcoin.
I still used it to control block erupters. (GPU's all taken out)
The harddrive is full of crap from the GPU era.
I got a lot of problems installing 120 block erupters on that rig.
When my first singles arrived, I first used a notebook to control them.
They were running fine until I plug it into the rig with the block erupters.
Almost same errors what you got.

I reinstall windows 7 on it, that solves the problem.
The whole shit was running fine untill the block erupters starts to get errors after 2.5 months.
The adapters from the logilink 10 ports usb hubs are not designed to handle 7 block erupters 24/7 despite the adapter specs.
But that is another story.

Try the Jalepeno on a system that has never run mining software before.
If that works, then reinstall the harddrive of the system that you are going to dedicate for mining purpose.

If the above advice don't work, then you probably have a defective device.

I never used block erupters. But I used to mine with my gpu. I'll try another computer

[Bicknellski]

Verdict?