psy112
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March 13, 2014, 03:04:41 PM |
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Queue Position: ?? Order number: 40xx Date of payment: 06/12/13 Method of Payment: Bank Transfer Product: 1 coincraft rig Hashing Power: 1.5TH Destination: Sweden Batch: February Last week
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psy112
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March 14, 2014, 03:38:13 PM |
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Queue Position: ?? Order number: 40xx Date of payment: 06/12/13 Method of Payment: Bank Transfer Product: 1 coincraft rig Hashing Power: 1.5TH Destination: Sweden Batch: February Last week
better talk to your lawyer today. Antonio (Bitmine AG) Mar 14 11:03 Hi,your position is 428. Thanks for your interests in our products.
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Pug
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Activity: 65
Merit: 10
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March 14, 2014, 10:47:50 PM Last edit: December 25, 2015, 08:15:07 PM by Pug |
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psy112
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March 15, 2014, 08:22:51 AM |
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Order number: 40xx Date of payment: 06/12/13 Product: 1 coincraft rig
Antonio (Bitmine AG) Mar 14 11:03
Hi,your position is 428.
Queue Position Week Order Number Payment Date Payment Type Product Hashrate Destination Date Shipped Date Received 43x week 5 27xx 19th Nov. WT CoinCraft Rig 2TH/S UK
? 43x - 27xx 428 - 40xx I know, but that´s the answer i got from them
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gabiru
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Merit: 0
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March 16, 2014, 07:14:00 PM |
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Queue Position: ?? Order number: 377x Date of payment: 03/12/13 Method of Payment: Bank Transfer Product: 1 desk Hashing Power: 1 TH Destination: pickup Batch: February second week
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an4444
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Merit: 0
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March 17, 2014, 07:24:40 AM |
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jseppeli
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March 17, 2014, 09:34:29 AM |
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Hello, I just received an update regarding the delivery of my CCD Original delivery was "Last week February" Antonio (Bitmine AG) Mar 17 09:48
Dear Mr. Jarkko,
I am sorry to inform you that I cannot give you an exact date which your order will be delivered but expect it to arrive around the third week of april. We are still facing production issues and cannot plan order shipments with too much accuracy. We hope you can understand our situation and we apologize for the delay your order is facing.
Thanks for your interests in our products.
Danke für Ihr Interesse an unseren Produkten.
For any questions don't hesitate to contact us. In the meantime
Für Fragen sind wir jederzeit für Sie da.
Kind regards/MfG
Customer Service
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stevebrowne
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March 18, 2014, 07:13:48 AM |
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It's farcical. It would funny if it wasn't such blatant fraud / ineptitude.
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glendower
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Activity: 17
Merit: 0
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March 27, 2014, 01:50:26 PM |
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Received an update on my order today: Dear sir, we estimate your order will be ready for shipping for the third week of april. The extra hashing power will be calculated on the shipping day. thanks for understanding.
Thanks for your interests in our products.
Danke für Ihr Interesse an unseren Produkten.
For any questions don't hesitate to contact us. In the meantime
Für Fragen sind wir jederzeit für Sie da.
Kind regards/MfG
Customer Service
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sawsawsaw (OP)
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April 18, 2014, 12:12:50 AM |
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They told me "third week of april" as well..."estimate" ...so it means nothing!.... bitmine just f*** it up!
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sawsawsaw (OP)
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April 22, 2014, 12:22:10 PM |
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Doesn anybody recieved his miner from Feb. batch? Please update your threads. thx
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crocko
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May 01, 2014, 07:35:54 PM |
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Refund requested to support@bitmine.ch since 30 April 2014 I own the full paid order #X876 from December 4, 2013 ( February batch 2 delivery)
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crocko
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May 14, 2014, 09:23:23 PM |
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It seems that Bitmine.ch like to play with the nerves of the customers. No sign of refund + penalities for my order #3876 from December 4, 2013 , delivery February week 3 batch #2 No sign of delivery of the Coincraft Desk + CPP .. Or Bitmine.ch just stole my money ? Hei, Bitmine.ch are you in the "silenzio stampa" ?
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glendower
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August 11, 2014, 02:49:50 PM |
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I just posted this in the official thread, and as my order was a February batch #2 order, thought anyone following this thread might be interested too. I originally placed an order last November for a February delivery.
After cancelling the order, and finally being given the offer of an October refund, compensated hashing, or hosted hashing, I decided to negotiate on the amount of hashing I'd receive in compensation.
I'm happy to say that within 10 days of concluding those negotiations, my Coincraft Desk units have arrived from Bitmine.ch, and are now up and working (after a little bit of maintenance caused by one of the Pi controller boards coming loose).
Its doubtful that I'll ever manage to quite breakeven now (unless the exchange rate goes silly), but the risk of waiting to see whether I'd see any sign of the refund was too great.
I've learnt my lesson though... next time I'll hire an engineer to do the ASIC design and build the units myself!
I'm just glad to be able to draw my particular case to a close.
Hope the rest of you in limbo manage to sort things out one way or another.
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