Yankee (BitInstant) (OP)
Legendary
Offline
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
|
|
August 14, 2011, 09:00:11 PM Last edit: August 14, 2011, 09:12:12 PM by Yankee (BitInstant) |
|
I hate to do this in the forum, but I've emailed all your staff and filled out your form twice. Besides for me, I know of a few traders who are waiting 30+ days to get their accounts verified.
I've emailed you my drivers license, articles of incorporation, banks statements, and more than I am required to.
How do you expect us to do serious trading when I can't withdraw more than 10k a month, we need 10k a day!
I understand that you have strict anti-laundering, AML, KYC, and anti-fraud policys, however when you give us instructions on verifying accounts please stick to them.
Fyi how long it took my other accounts to get verified.
Paxum: 48 hours TradeHill: 24 Hours Dwolla: 24 hours. Mt.Gox: 10+ days for me so far.
I apologize in advance for bothering the community if this dosen't apply to you, but its difficult to set up a Bitcoin related business when the exchanges don't hold up their end of the bargain.
Mt.Gox take my money!!!
EDIT: Yes, we have been sing IRC to contact him as well.
|
Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer. More about me: http://CharlieShrem.com
|
|
|
ctoon6
|
|
August 14, 2011, 09:05:57 PM |
|
this guy called "magicalTux" on this thing called "irc" can fix your problem in like 10 minutes i hear.
|
|
|
|
Maged
Legendary
Offline
Activity: 1204
Merit: 1015
|
|
August 14, 2011, 09:09:55 PM |
|
I know this isn't what you want to do, but you can try contacting MagicalTux on IRC when they wake up in a few hours. irc://chat.freenode.net/mtgox http://webchat.freenode.net/?channels=mtgox
|
|
|
|
Yankee (BitInstant) (OP)
Legendary
Offline
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
|
|
August 14, 2011, 09:11:36 PM |
|
this guy called "magicalTux" on this thing called "irc" can fix your problem in like 10 minutes i hear.
Both would be great advice if I hadn't sent him Query's for the past few days
|
Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer. More about me: http://CharlieShrem.com
|
|
|
Maged
Legendary
Offline
Activity: 1204
Merit: 1015
|
|
August 14, 2011, 09:13:18 PM |
|
this guy called "magicalTux" on this thing called "irc" can fix your problem in like 10 minutes i hear.
Both would be great advice if I hadn't sent him Query's for the past few days Are you sending them during Japanese business hours?
|
|
|
|
Yankee (BitInstant) (OP)
Legendary
Offline
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
|
|
August 14, 2011, 09:14:58 PM |
|
this guy called "magicalTux" on this thing called "irc" can fix your problem in like 10 minutes i hear.
Both would be great advice if I hadn't sent him Query's for the past few days Are you sending them during Japanese business hours? Yes sir, but my IRC stays open 24/7 so he can respond whenever he wakes up
|
Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer. More about me: http://CharlieShrem.com
|
|
|
GeniuSxBoY
|
|
August 14, 2011, 09:47:38 PM |
|
Sounds like the dude has a lot on his plate.
Acquiring bitomat.pl.. Dealing with banks in Europe... Accounting/Security...
He should be quicker but yeh he has a lot on his plate before he can get to dessert.
Just be persistant, I guess.
|
Be humble!
|
|
|
|
Yankee (BitInstant) (OP)
Legendary
Offline
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
|
|
August 14, 2011, 10:09:43 PM |
|
I got the same response, after 2 days I got that link as well and filled it out. He has alot on his plate, but being the largest exchange dosent he have a responsibility? I know a trader who is waiting almost 30 days and does on avg 10k in trading a day. I really can't wait much longer, if he dosen't get back to us, BitInstant can't support Mt.Gox which will be a huge blow to his business
|
Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer. More about me: http://CharlieShrem.com
|
|
|
aq
|
|
August 15, 2011, 12:49:04 AM |
|
I got the same response, after 2 days I got that link as well and filled it out. He has alot on his plate, but being the largest exchange dosent he have a responsibility? I know a trader who is waiting almost 30 days and does on avg 10k in trading a day. I really can't wait much longer, if he dosen't get back to us, BitInstant can't support Mt.Gox which will be a huge blow to his business Mt.Gox already has some 80% of the market, so maybe it would be great if some other exchanges get a little bigger. I mean I like Mt.Gox, but bitcoin as a whole should not depend as much as it does on one single exchange. That being said, have you considered adding Ruxum? I think they have the cleanest interface as of now, and already 9 currencies. And it "feels" professional. Only thing is it seems that it is not that easy (fee-wise) to transfer money in and out - maybe a perfect fit for your business.
|
|
|
|
ctoon6
|
|
August 15, 2011, 01:04:48 AM |
|
has anyone ever honestly considered trading mtgox money to someone IRL, for USFRN.
|
|
|
|
cepler
Newbie
Offline
Activity: 46
Merit: 0
|
|
August 15, 2011, 01:39:25 AM |
|
this guy called "magicalTux" on this thing called "irc" can fix your problem in like 10 minutes i hear.
Can and will are two totally different things. Gox seems to be taking on too much new stuff w/o proper staffing and procedures to cover things. As a new bitcoin miner and user my last experience with things taking about 2 weeks to get me my money on Gox have soured me to that exchange. I moved everything over to Tradehill and will proceed from there, no interest in going back at this point.
|
|
|
|
Meatpile
|
|
August 15, 2011, 01:44:38 AM |
|
Stop whining and spend your bitcoins on the market not exchanging back into different money. Or start your own exchange.
|
|
|
|
|