Has anyone dealth with cointerra before?

[Jedi_Mike]

I've got an order in for 2 TerraMiner's (One for january delivery, one for feb).

But since I've got the order in, all I got was a receipt, and all my other emails have been ignored.

Does anyone have any experience on how long until they received a reply from them?

[ajax3592]

All these biggie miner manufacturers are the same, they take mass orders and never ship the products. 
Don't they have any contact number that you can call

[MsCollec]

All these biggie miner manufacturers are the same, they take mass orders and never ship the products. 
Don't they have any contact number that you can call

+1

[Jedi_Mike]

I'll have to try some of the numbers, Its just an issue with the time zones, I'll have to do that, just wondering how quickly others have got a reply.

My previous order with butterfly labs was brilliant, excellent service and order arrived when expected!.. although in the run up they also had a lack of communication...

[EdBoon]

I placed an order with Cointerra a couple weeks ago, it took them about 5 days to acknowledge my purchase and they had put it on the wrong order (had 2 orders with them and they applied it to a later order when i wanted it applied to an earlier batch that was sold out) and I emailed them and they fixed it right away within a day or two and were very polite.  I tried calling them about 20 times one day but never could get through, I'm sure they are swamped right now.

[Jedi_Mike]

yes, thats what I thought, maybe there just real busy, I'll give them a few more days before blowing my head!

I spent over $6000 USD!.. They should at least prioritize customers above queries surely!

[EdBoon]

yes, thats what I thought, maybe there just real busy, I'll give them a few more days before blowing my head!

I spent over $6000 USD!.. They should at least prioritize customers above queries surely!

They have been semi active on the forums (forget which thread) but they basically say we have a ridiculous amount of orders coming through and everything is backed up about a week on the communication end so try to be patient, which believe me I know, I am in for the same 6k so it is impossible.
Also the last thing i read (a week ago or so) said everything was on schedule so far, but I don't think that means anything just damage control, if they were behind schedule on the production side they would say the same thing.  Hopefully it's true!

[Borbolon]

If you use the forum "search" function you'll find some threads discussing the subject. https://bitcointalk.org/index.php?action=search