MtGox withdrawal problem

[rokon]

We are family of three children and we would need that $1000, but it seems that this "market leader", "customer friendly" service provider has not so much money!
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Re: [Mt.Gox] Withdraw from your account rokon

Rokonric
Dec 10 22:55
Dear Mt. Gox,
I initiated of my MtGox account withdrawals (1.000$!) of the 2013th 11. 14th.
I'm upset because I still have not received my money!
My family urgently need our money because of health problems!
What is your service?
Please immediately send our money because We need it!
Your sincelery,
--
Jármer Richárd
-- Eredeti üzenet --
Feladó: Mt.Gox <info@mtgox.com>Címzett: rokon <rokonric@freestart.hu>Elküldve: 2013. november 14. 9:16Tárgy : [Mt.Gox] Withdraw from your account rokon
Dear rokon,

There has been a withdrawal from your Mt.Gox account:

Transaction reference: 2099c576-f307-429d-8361-cb5537177d63
Date: 2013-11-14 08:15:57 GMT
IP: 86.59.169.143

You can access your account history for more details.

Please contact us as soon as possible by replying to this email if you did not request this withdrawal.

Thanks,
The Mt.Gox Team
 
Comments

Rokonric
Dear Mt.Gox Team,
I still have not received response to my request.
Please respond and send our money as soon as possible.
Thanks:
Jármer Richárd
December 13, 2013 20:08

[rokon]

So far I have not received my $1000 from MtGox...

-- -- -- -- -- --

Feladó: Eiden <notifications-info@mtgox.com>
Címzett: Rokonric <rokonric@freestart.hu>
Elküldve: 2013. december 23. 22:32
Tárgy : [Support Desk] Re: Intl withdrawal USD 2013/11/14 (request #170767)


## Please do not write below this line ##
Ticket #170767: Intl withdrawal USD 2013/11/14
Your request (#170767) has been updated.

To review the status of the request and add additional comments, follow the link below:
http://support.mtgox.com/requests/170767

You can also add a comment by replying to this email.


Eiden, Dec 24 06:31:
Dear Valued Customer,

Thank you for the email. Sorry for the delay in responding. Your withdrawal of $1,000 is yet to process. Due to a change in

our banking system we are currently experiencing a back-log of withdrawals that we need to process. Our team is working

hard to increase transaction speeds, but there are back-log we need to overcome. We thank you for your patience during this

time. Again, we apologize for the delay and we will contact you once your withdrawal has been processed.


Best regards,

Mt.Gox Team
https://www.mtgox.com

[Attention: Please protect your account using OTP to ensure that your funds are safe and secure. Failing to do so makes

your information vulnerable to hackers.
Please visit https://mtgox.com/security]


Rokonric, Dec 13 20:08:
Dear Mt.Gox Team,

I still have not received response to my request.

Please respond and send our money as soon as possible.

Thanks:
Jármer Richárd


Rokonric, Dec 10 22:55:
Dear Mt. Gox,

I initiated of my MtGox account withdrawals (1.000$!) of the 2013th 11. 14th.

I'm upset because I still have not received my money!
My family urgently need our money because of health problems!

What is your service?

Please immediately send our money because We need it!

Your sincelery,
--
Jármer Richárd

-- Eredeti üzenet --
Feladó: Mt.Gox &lt;info@mtgox.com&gt;Címzett: rokon &lt;rokonric@freestart.hu&gt;Elküldve: 2013. november 14. 9:16Tárgy :

[Mt.Gox] Withdraw from your account rokon

Dear rokon,

There has been a withdrawal from your Mt.Gox account:

Transaction reference: 2099c576-f307-429d-8361-cb5537177d63
Date: 2013-11-14 08:15:57 GMT
IP: 86.59.169.143

You can access your account history for more details.

Please contact us as soon as possible by replying to this email if you did not request this withdrawal.

Thanks,
The Mt.Gox Team

[hilariousandco]

That's mtgox. You'll just have to wait it out I'm afraid.

[MCR]

You'll eventually get your money. It'll probably take a month or two if it goes like usual mtgox withdraws.
Gox is such a scam.

[PendiCoin88]

You'll eventually get your money. It'll probably take a month or two if it goes like usual mtgox withdraws.
Gox is such a scam.

what???mtgox scam??? really??

[hilariousandco]

You'll eventually get your money. It'll probably take a month or two if it goes like usual mtgox withdraws.
Gox is such a scam.

what???mtgox scam??? really??

Not literally, but you'll be waiting a while for your money.

[rokon]

I think MtGox is a scam. My 1000 USD disappeared from my account, and I haven't received to my bank account to date. So it is stolen. Therefore, I will write to the authorities in the near future.

[hashfun]

You'll eventually get your money. It'll probably take a month or two if it goes like usual mtgox withdraws.
Gox is such a scam.

what???mtgox scam??? really??

mtgox is one of best exchange its not a scam,
but the withdraws by bank take 2-3 weeks ( working days)
due to new year holidays its take 4 week,

[ideame]

that is really long time

[rokon]

mtgox is one of best exchange its not a scam,
but the withdraws by bank take 2-3 weeks ( working days)
due to new year holidays its take 4 week,

2 months have passed since I initiated my withdrawal (11/14/2013).

[cozytrade]

Unfortunately, it sounds normal unless you pay 5% extra processing fee for USD.

2 months have passed since I initiated my withdrawal (11/14/2013).

By the way, is your family OK? They needed money for doctors right?
I hope medical facility and doctors accept BTC for payment.

[rokon]

 Eiden, Jan 19 21:02:

Dear Valued Customer,

Thank you for the email. Sorry for the delay in responding. We are still facing delay as we still have a backlog that we need to clear. We are in talks with various banks in Japan and around the world to make the process smoother. We will update you as early as possible. We apologize for the inconvenience this may have caused.

Best regards,

MtGox Team
https://www.mtgox.com

[Attention: Please protect your account using OTP to ensure that your funds are safe and secure. Failing to do so makes your information vulnerable to hackers.
Please visit https://mtgox.com/security]

[rokon]

Unfortunately, it sounds normal unless you pay 5% extra processing fee for USD.

2 months have passed since I initiated my withdrawal (11/14/2013).

By the way, is your family OK? They needed money for doctors right?
I hope medical facility and doctors accept BTC for payment.

Our health problem is resolved.
The medical facility and doctors do not accept BTC.
Since I did not get my money on time, I had to borrow money. The amount of the monthly interest rate is 2%!
Who is going to reimburse me for this cost?

[HASHRA]

I had major issues trying to get fiat out of mtgox in the past, I've heard they've got better but doesn't seem that way...