Sapphire USB Miners with the smoke out of IC2

I have been given two Sapphire USB Mining boards where the Silabs CP2102 USB to UART Bridge chip identified on the board as IC2 has a small hole in the chip where the smoke came out. Needless to say, they are now dead.

I have the skills to take the chip off the board and put a new one on, but my research says this is a USB control chip that has a 1024K eeprom program inside it that tells it what to be and how to behave. I do not think that I can get the program out of either of these boards, and would probably not be successful getting it out of a live board to be able to program two raw chips, as most chips of this type have a lockout bit that is set when the program is put in. The hardware to read and program them would probably be more than I can afford for this one-off task.

I would like to get in contact with the manufacturer and see if there is anything they can do to help me get these two dead boards back to living.
Any help or ideas would be welcome