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Author Topic: DarkBet.com [Beta] [Poker & Sportsbook]  (Read 17490 times)
grinandbearit
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January 21, 2014, 01:51:47 PM
 #181

For anyone who is not aware, there is a 500mBTC rakerace ending in 2weeks with not that much competition. Just raking 1 hand at the med limits would be = 1place Smiley

looks like your rake system in not really working or this statement is completly wrong.

i played a couple of hands on the 2/4 limit and won about 130 chips but rake was 0,075 mbtc.

after that i gave the guy the chance on winning some chips back flipping down 50 chips on 1/2 and won another 150 chips after a few flipps. when i left the table i had 199,70 chips left from the 50 i took to the table and the 150 the other guy had. so you took 0,3 mbtc rake which does not look like 2%.
it should be 2mbtc each flip i think.

if im wrong can you please explain how the rake system is exactly working?
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bustoville
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January 21, 2014, 03:40:09 PM
 #182

uhm...pretty cool story. i played a 50 mbtc HU Hyper for nothing then ? pls be joking...



eedit : also pls check ur mailbox, i wrote an email to u earlier today regarding the sattelite tickets after u didnt report back as u said u would within the last week. thank you.

If the intention was to rake for the rakerace, then yes unfortunately .

I'm currently waiting for reply from our dev. team regarding the satellites. As soon as I have their reply I'll be able to make a decision. Apologies for the delay

Thomas


wow  Sad not gonna comment on this any further.
and u actually made a decision regarding the sattelite tickets already when u stated "We will have this sorted out within the week, if not, we will simply credit your account as you suggested." in your previous email from Jan 13th.  just saying....

I understand your frustration, please remember that we are in a Beta. Preferably I would like to wait for the report from the dev. team, as your account was awarded the tickets, but for the steambits tournament instead. (may not work atm, since everything satellite related is disabled) However as you would like this settled urgently I will credit your account for two tickets. = 50 mBTC

For the record, this is a very generous gest from us, given that the satellites had registration issues causing a huge overlay and also the fact that the tickets are ontop of the regular tournament price, which you received.

Let me know if you disagree with our decision Smiley

Thanks again for being a part of our Beta.

Thomas


thank you for crediting my account. there is one daily 25mbtc ticket missing tho i am pretty sure , that i won in addition to the daily 50 sattelite.
i do want to adress the bolded part tho if u dont mind.  the issues with the sattelites were YOUR problem so essentially blaming customers for getting a better value as planned on your part is really , really low imho. and being proud that u awarded the regular tournament price on top constructed by the players BI's u have to be kidding me if serious. if u announce a tournament for x amount of a BI with a ticket awarded to first place u have to eat a potential overlay , no matter what technically happens. and its not players getting lucky in that case, it is a site owning up to their mistakes. which is nothing but standard.  Huh
u did sorta the same thing already when putting ur playerbaase all in the same basket, talking about how "we all just want to play freerolls without risking our own money", not regging for anything else - which is completely false and uncalled for as well. i stopped regging ur freerolls now because of that. i only played those to help the site gain some more players and those very players hopefully to win some mbtcs to join all the other games i regged for every day bascially in the first place. a prop player for free u had in me basically ;-)  as if i would waste my time playing 1 hour for a share of 10 mbtc otherwise lol
anyways, pls look into the other daily 25 ticket thing, would be much appreciated, i just tilted away my roll on ur HU tables haha

Hi, I think you misunderstood me a little. Ill address your concerns.

As I wrote in my post your account has been credited with tickets for another tournament, so if we pay you the full amount instead of waiting until our satellites issue is solved, you will receive more than you won. (there is no way for us to remove satellites tickets from players accounts) and secondly the last ticket was won after we made the promise to reimburse you the two tickets should we not be able to fix the issue shortly.

On top of this you won the tickets in a period almost no players were able to register for them, which caused a huge overlay. So overpaying in this case would be a bit much and set a precedence we don't want. Especially considering that we are in a Beta, and issues like these should be expected by everyone participating.

I think most sites would have just apologized and asked you to wait until the issue was resolved.

Regarding the freeroll issue, we were planning a lot of promotions which we thought would almost guarantee that they would run within a couple of days. Therefor, the change seemed like it would only affect those who wanted to play them right now, not thinking what would be the best/logical decision for the DarkBet longterm.

In addition we knew that if we missed with our prediction we would make adjustments and look for alternative ways to continue with the freerolls. which we have. At no point did I mean or say that "all our players just want to play the freerolls", that is not true Wink

Hope that cleared up a few things Smiley

Thomas


yes that clears alot of things up. all the bolded parts are blatant lies. im done arguing with u here, it is beyond ridiculous. i never had any tickets in my account after playing ur fucking sattelites so ur scamming me here in the first place running satties that dont give out tickets. and the tournament one of my tickets was supposed to be for doesnt even exist anymore - lol @ calling that a sattelite issue. picture me amazed.  and btw my account still hasnt been credited. so much for that.
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January 21, 2014, 03:42:05 PM
 #183

and u also lied about playing one hand at midstakes and being secured first pace in the rakerace. played multiple hands on ur 2nd biggest stake (2/4) and did multiple 50 mbtc flips at 1/2 and still am close to last place in ur amazing rakerace.  Grin
DarkBet
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January 21, 2014, 05:47:31 PM
 #184

For anyone who is not aware, there is a 500mBTC rakerace ending in 2weeks with not that much competition. Just raking 1 hand at the med limits would be = 1place Smiley

looks like your rake system in not really working or this statement is completly wrong.

i played a couple of hands on the 2/4 limit and won about 130 chips but rake was 0,075 mbtc.

after that i gave the guy the chance on winning some chips back flipping down 50 chips on 1/2 and won another 150 chips after a few flipps. when i left the table i had 199,70 chips left from the 50 i took to the table and the 150 the other guy had. so you took 0,3 mbtc rake which does not look like 2%.
it should be 2mbtc each flip i think.

if im wrong can you please explain how the rake system is exactly working?

Hi,

That is strange, I will have someone look into it asap. Luckily it seems like the rake is less than it should be and not the other way around.

THomas
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January 21, 2014, 05:59:37 PM
 #185

Bustoville,

I have personally looked at your account were it says that you have 3 tickets to the steambits.com tournament. However as everyone is aware the satellite system is disabled so they are nonfunctional atm. So, nothing satellite related is working.

If you keep saying that "I'm lying" or "stealing funds" or anything like that you will not be welcome at DarkBet anymore. We are trying our best to build a great service and accusations like this is very serious and harmful.

Regarding the the extra ticket, I've wasted about 30min going through support tickets and indeed it appears like the promise was made after you sent us a new email about the 3. ticket. I only saw the first satellite email last time I went through it, you have my apologies.

When I wrote that just a hand at the midstakes would take someone to first place I did so believe that the rake was configured correctly, however just now I was notified that might not be the case. How is that a lie? Please..

Thomas
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January 21, 2014, 07:12:17 PM
 #186

can u please change the way u reload on the tables u have to sit out to reload
DarkBet
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January 21, 2014, 07:37:13 PM
 #187

can u please change the way u reload on the tables u have to sit out to reload

We are aware and our dev. team is looking into it.

It's an issue only when playing HU if I'm not mistaken.

Thomas
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January 21, 2014, 07:46:05 PM
 #188

can u please change the way u reload on the tables u have to sit out to reload

We are aware and our dev. team is looking into it.

It's an issue only when playing HU if I'm not mistaken.

Thomas
no happened  3 way
DarkBet
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January 21, 2014, 07:49:29 PM
 #189

can u please change the way u reload on the tables u have to sit out to reload

We are aware and our dev. team is looking into it.

It's an issue only when playing HU if I'm not mistaken.

Thomas
no happened  3 way

It should be possible to add chips when you are out of a hand playing 3way, are you sure?

If so, I will let dev. team know.

Thomas
notserp
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January 21, 2014, 07:50:42 PM
 #190

im sure i tried reloading when i was sitting in 3 handed
DarkBet
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January 21, 2014, 08:04:16 PM
 #191

im sure i tried reloading when i was sitting in 3 handed

Ok, ty.

Thomas
bitcoinsrock
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January 22, 2014, 06:19:40 AM
 #192

For some reason the cashout button isn't working for me? Am I doing something wrong or is it on your end?
notserp
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January 22, 2014, 06:37:54 AM
 #193

it works for me in the poker client
bitcoinsrock
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January 22, 2014, 08:40:18 AM
 #194

it works for me in the poker client

Thanks. Must be something on my side. I put in the amount mBTC and the address but nothing happens when I hit cashout.
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January 22, 2014, 09:02:08 AM
 #195

oh i didnt try cashing out i just thought u meant the cash out page wasnt popping up does yours a 100 chips min?
bitcoinsrock
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January 22, 2014, 09:07:41 AM
 #196

oh i didnt try cashing out i just thought u meant the cash out page wasnt popping up does yours a 100 chips min?
mine doesn't show a minimum but it was over 100 mBTC. I use the sportsbook.
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January 22, 2014, 09:08:53 AM
 #197

How to get that silver VIP ? I already deposit 50mBTC but the rank still same. Can check ? BlueMonkey
DarkBet
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January 22, 2014, 11:58:22 AM
 #198

How to get that silver VIP ? I already deposit 50mBTC but the rank still same. Can check ? BlueMonkey

Sent you a PM BlueMonkey as you made a withdrawal a couple hours after the deposit, unsure what you would like.

Edit: Seems like the withdrawal was not successful, not really sure why or how. Get back to us when you are online again, meanwhile I will upgrade you to silver Smiley
Thomas
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January 22, 2014, 12:32:33 PM
 #199

Hi everyone,

There seems to be a problem with out support form and also possibly the cashout button. We are working in this as we speak, should be solved within an hour.

Thomas
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January 22, 2014, 12:36:56 PM
 #200

How to get that silver VIP ? I already deposit 50mBTC but the rank still same. Can check ? BlueMonkey

Sent you a PM BlueMonkey as you made a withdrawal a couple hours after the deposit, unsure what you would like.

Edit: Seems like the withdrawal was not successful, not really sure why or how. Get back to us when you are online again, meanwhile I will upgrade you to silver Smiley
Thomas
I just tried cashout button because see my rank still same even after deposit. Thanks. Confirm receive Silver
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