I don't see how the responsibility of the HashFast threads getting derailed is a moderator's fault or a customer's fault.
People are asking questions and getting ignored. HashFast_CL is posting to the thread and repeatedly not answering the question. What the hell is expected is going to happen next? People are going to try to guess and then disagree and then get into pages of arguments having nothing to do with "custom hardware" and everything to do with "what is the answer to this question that HashFast was talking about 1 month ago, but has never spoken of again."
We see people ask about the refund policy, which HashFast described back when they wanted money. Now, when asked for clarification, no answer.
We see people ask about the MPP timing - when will we get it, HashFast sold MPP at sale time, revisited it to acknowledge it began retroactively in October, but then absolutely no answer. So, they were talking about it and then abruptly stopped.
TBH, I wish the thread would be less of the bickering and just contained actual answers from HashFast on their intentions, as well as they know it, even if to say they don't know, but they are thinking about it.
This is a pretty apt comment:
The signal to noise ratio here is astounding
But wtf - there is an argument about how obnoxious the noise is? It doesn't matter what the content of the noise is when there is very little signal. HashFast doesn't have its own forums and stopped posting to its own blog. I get that they're busy building the product and are panicked because it's behind schedule, and I understand that - but then to step in and join the argument about the size and shape of the noise when they are the ONLY credible source of signal? If the company itself is not willing to provide signal, who is supposed to do that?