BTC-E not sending withdrawal address ?

[exynos645]

hello, I have been trying to withdraw my bitcoins from btc-e to my new phone (bought thanks to early investment in bitcoin) because my localbitcoin wallet was emptied a few days ago. ( I moved all my bitcoins to paper wallets since then and changed all my passwaords) but btc-e doesn't send any email when I ask for withdrawal.  I tried changing email address today but after I change it the is a green  check but when I try to withdraw again still no email verification. Can anyone help me ?

[btbrae]

Gmail always worked for me, if it's any help.