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Question: If you've used Coinbase to purchase BTC, would you use them again based on your experience?
Yes - 12 (66.7%)
No - 6 (33.3%)
Total Voters: 18

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redwraith (OP)
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December 25, 2013, 08:31:10 PM
 #1

Please respond, whether good or bad...
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December 25, 2013, 11:55:09 PM
 #2

Not any more.  There customer service is terrible.  If you have a problem your shit outta luck
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December 26, 2013, 08:57:02 AM
 #3

They are a bay area Y combinator startup and also funded by FundersClub among other angel investors.  They just also received $25M from Andreessen Horowitz which is a top VC firm and super smart guys. Going through this investment process alone makes them in my book as about legit as you can get. 

I've heard of people having problems with coinbase, but it seems mostly due their risk analysis system where they don't allow certain users to purchase bitcoins perhaps after a request has been made.   I don't know about this personally as it never happened to me.

I've purchased over 100 BTC from coinbase. Never a problem.  This includes instant purchases as well as purchases that takes many days to "clear". 

As with any startup, there will be growing pains, and bugs to work out both with the software as well as customer service issues and policies, but as far as legitimate honest business professionals, I trust them.

Disclaimer: I have no financial interest tied to Coinbase (wish I did actually)
glite
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December 26, 2013, 03:13:23 PM
 #4

I have been using them for a few months, it's been all good.
Airwhale
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December 26, 2013, 03:22:51 PM
 #5

I've been using them too,  no problems here.
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December 26, 2013, 03:52:09 PM
 #6

coinbase = frustration. I currently have BTC there that has been stuck for several weeks, and I cant transfer it anywhere or move it to a paper wallet. Every transaction I make bounces back after 24 hours and is refunded to my account. Ask yourself, do you want to be in my situation? If so click, coinbase.com

Highly, highly, recommend you look elsewhere.
BryanK
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December 26, 2013, 03:55:00 PM
 #7

They are a bay area Y combinator startup and also funded by FundersClub among other angel investors.  They just also received $25M from Andreessen Horowitz which is a top VC firm and super smart guys. Going through this investment process alone makes them in my book as about legit as you can get. 

I've heard of people having problems with coinbase, but it seems mostly due their risk analysis system where they don't allow certain users to purchase bitcoins perhaps after a request has been made.   I don't know about this personally as it never happened to me.

I've purchased over 100 BTC from coinbase. Never a problem.  This includes instant purchases as well as purchases that takes many days to "clear". 

As with any startup, there will be growing pains, and bugs to work out both with the software as well as customer service issues and policies, but as far as legitimate honest business professionals, I trust them.

Disclaimer: I have no financial interest tied to Coinbase (wish I did actually)

I agree with this guy - I have done many dealings with coinbase and never had an issue.
humanitee
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December 26, 2013, 04:21:58 PM
 #8

Same. Never had a problem.

The only people that ever post problems are people using it as an exchange (looks weird with funds coming in and out of your bank account all day)  or accounts flagged as high risk.

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camolist
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December 26, 2013, 05:13:55 PM
 #9

Same. Never had a problem.

The only people that ever post problems are people using it as an exchange (looks weird with funds coming in and out of your bank account all day)  or accounts flagged as high risk.


that..plus in my experience it takes them a day longer to pay you..then it does to charge you...

so you sell btc and rebuy the same day...they try and withdraw from your account before depositing..if you do not have the dollars to back that trade up for the day difference it's going to bounce



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