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Author Topic: [SCAM] Openrigs.com STAY AWAY!  (Read 3916 times)
fluffypony
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May 19, 2014, 02:26:05 PM
 #41

anda how about my claim? did you file a complain at the south African postal service?

I have no idea, I don't deal with order support. If you haven't received a response to an open support ticket with regards to this please give me your ticket number and I'll escalate it. If you don't have a ticket, please open one.

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May 30, 2014, 12:00:53 PM
 #42

Received my order today (giorgina stackable). I have to post this update. I contacted openrigs two weeks ago again complaining that my order still didn't arrive and the company told me unfortunately it was lost in the custom (I previosly chosen standard/slow shipping). They offered to send a substitute order by registered mail free of charge and it arrived today. I mounted the rig and seems fine (the instructions on their website are exhaustive).  

(so in my case they showed an amazing goodwill, thanks)
fluffypony
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May 30, 2014, 12:02:46 PM
 #43

Received my order today (giorgina stackable). I have to post this update. I contacted openrigs two weeks ago again complaining that my order still didn't arrive and the company told me unfortunately it was lost in the custom (I previosly chosen standard/slow shipping). They offered to send a substitute order by registered mail free of charge and it arrived today. I mounted the rig and seems fine (the instructions on their website are exhaustive). 

Good to hear Smiley

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