Thanks for the replies, I was able to access my wallet on another laptop but instead of not syncing it just said ‘not connected’ altogether with the red dot. Tried on 3 different computers and the same result everytime. Is there a problem with Electrum atm? Are there any other good wallets anyone could recommend I could download and use in the mean time?
when you install Electrum on a new computer and open it for the first time it has to first download the block headers in a file called blockchain_headers. this file is currently 39.8 MB which may take a while depending on your internet speed and server responses. during this time Electrum will not show you anything. you have to let it download this completely for the first time before you see anything.
Update: managed to download an earlier version of electrum (3.0.6) and everything was working fine with my coins in the wallet. Great!
To clarify on this, what do you mean by an "earlier version" - does that mean a later version.
2.7.x software and anything up to about 3.0.3 are prone to the errrors you have described, I had the same error, I think it was something to do with rejecting the migration from redgular addresses to bech32 addresses along with the code change from using python2 to python3. [aplogies I didn't pick this up earlier].
migration to python3 happened in v3.0 and bech32 was also available in that version.