Electrum is not starting

[j4ckiEHoe]

Good day guys,

I am sorry if this is wrong section to post this topic, moderator can please move. So my problem is that of
electrum bitcoin client not launching when i double click on the icon. I still ran it last week to conduct a transaction
so this whole thing is strange to me.

Just to point out that 4 days ago, my computer suddenly unmounted my home directory and according to a README file it
created in the /home/ directory, "it had to unmount /home in order to protect my data", the README file also contained instructions on
how to re-mount which i followed and everything  was back to normal. could this be the reason why electrum is not working?

I use ubuntu linux 16.04 LTS. Please help

[OmegaStarScream]

Ignoring the mounting issue, I used to have the same problem and It was solved by deleting the config file in your AppData (equivalent in Ubuntu):



Alternatively, you could try to re-install it and recover it using your seed.

[j4ckiEHoe]

i have deleted the the config and its still not working. 

[mdayonliner]

i have deleted the the config and its still not working. 

Have you tried reinstalling the exe file. Uninstall Electrum, re-start then reinstall it again. See if it works.

[NeuroticFish]

On windows when this happens (rarely after updating to a very new version) I use to remove (or move away) everything except the wallets folder.
Maybe it'll do the trick for you too.

Or you can move away everything. Then after you see it start again you copy back the wallet(s). You may have to open/select the wallet(s) by hand.

[Abdussamad]

run it in a terminal with the -v switch like  so `electrum -v`. then pastebin the output and link us here.

[j4ckiEHoe]

here is the output of "electrum -v"

https://paste.ubuntu.com/p/ctHZBpdPGn/

[NeuroticFish]

pkg_resources.DistributionNotFound: The 'qrcode' distribution was not found and is required by Electrum

I guess that you've uninstalled something you shouldn't have. Does this ^^ ring any bell?

[TryNinja]

Someone was getting the same error as you. Here is what he said:

Edit: Ok, finally solved (I hope!) by installing qrcode version 5.0.1 (looks like version 6.0 is somehow corrupted?) and several other required packages.. It wasn't easy for me as a beginner..  

Try to run: pip install qrcode

[j4ckiEHoe]

i just tried "pip install qrcode" and this is the output

https://paste.ubuntu.com/p/jH2MT9GnD6/ 

 

[j4ckiEHoe]

pkg_resources.DistributionNotFound: The 'qrcode' distribution was not found and is required by Electrum

I guess that you've uninstalled something you shouldn't have. Does this ^^ ring any bell?

only thing i tried doing was downloading the latest version and trying to upgrade the version of electrum i  running

[Abdussamad]

Try `sudo pip3 install qrcode` Note you have to use pip3 not just pip. pip is for python 2 while electrum uses python3 so you have to use pip3.

If that does't work then how did you install electrum in the first place? If it was using pip3 then i suggest doing `sudo pip3 uninstall electrum` and `sudo pip3 install <pathtoelectrumtarball>` again to get it to install all the dependencies.

[j4ckiEHoe]

So it works now 

like the fella up here said, i moved all files out of .electrum leaving only wallets folder, then i ran

Code:

sudo -H pip3 uninstall electrum

then i downloaded the offline copy from the official website, switched to its directory and ran

Code:

sudo python3 setup.py install

and it works fine now, Also, it didnt overwrite the wallets file so i didn't have to manually select my wallet. i'm happy now guys, thanks 

[j4ckiEHoe]

^

i do not understand you mate, my electrum doesn't have 2FA so i doubt i can help in that regard,

cheers

[j4ckiEHoe]

now guys i noticed my electrum only comes up when i run it from command line
using "electrum -v" but the  doesnt run if i double GUI, what do i do?

[j4ckiEHoe]

http://joxi.ru/5mddw5zhkzw4Bm

i am sorry but i do not know anything about the 2FA feature. You can create a new topic in this forum,
the guys here are friendly and will be willing to help you. Cheers mate 

[Abdussamad]

now guys i noticed my electrum only comes up when i run it from command line
using "electrum -v" but the  doesnt run if i double GUI, what do i do?

that's because you didn't install it to using sudo pip3. look into the shortcut properties and adjust the executable path to the absolute path of the electrum folder. `which electrum` in the terminal will tell you where it is located.