Cryptsy: What's wrong with Cryptsy?

[ok123]

I can't withdraw deposit because my Cryptsy account is in negative status

When I withdrew deposit a few days ago,  system prompted that "One or more of your accounts is in negative status. Please correct prior to any withdrawals". I found that my JKC amount is “-4564”! How did this happen?

I submitted a ticket,then Cryptsy answered me that the cause of the problem is either oversold JKC or JKC had a fork.

I checked all my buy and sell orders of JKC 5 times(the number of transaction history is only a total of 13,so it is easy to check JKC account ), the total number of buying and selling is equal. I can swear that I didn't oversell JKC at all.

Fork? There are so many people in this forum who have encountered similar problems, could it be said that all their coins have a fork?

I received another reply of Cryptsy yesterday,only a word：
"JKC has a tendency to have some reversals and not a strong community its one of the riskier coins to invest in. I assure you your balances are correct."

They still insist that this is the problem of JKC.
Although they admit that my balances are correct, but they don't offer any solution. What I need is the solution rather than an explanation！！！

What's wrong with Cryptsy?

According to the current market price, 4564 JKC is equivalent to 14 LTC!!!
What should I do now?

My cryptsy ticket link (with a picture of transaction history):
https://cryptsy.freshdesk.com/support/tickets/60425

[timeshareafrica]

cryptsy is dysfunctional, I tried to open an account for a few times but it seems it doesn't work. I would consider your coins history.

[ok123]

cryptsy is dysfunctional, I tried to open an account for a few times but it seems it doesn't work. I would consider your coins history.

Thanks a lot!

Here is my cryptsy ticket link:（with a picture of transaction history）
https://cryptsy.freshdesk.com/support/tickets/60425

[cerleo]

Yes,it's a good idea sending a ticket.Hope they will answer soon.

[not.you]

I had the same issue.  I was impatient after a couple days so I bought out the negative and then withdrew the coins I was trying to get out.  I put it in the ticket that I had done that and that I wanted to be reimbursed.  It took a few days but eventually that is exactly what happened, BitJohn transferred me the BTC I used to buy out the negative.

Since the new website they have had some serious usage issues but I have always found that their support provides satisfactory solutions.  Their support takes a bit longer now than it used to but in the end they have always come through which is more than I can say about basically any other exchange.

[ok123]

I had the same issue.  I was impatient after a couple days so I bought out the negative and then withdrew the coins I was trying to get out.  I put it in the ticket that I had done that and that I wanted to be reimbursed.  It took a few days but eventually that is exactly what happened, BitJohn transferred me the BTC I used to buy out the negative.

Since the new website they have had some serious usage issues but I have always found that their support provides satisfactory solutions.  Their support takes a bit longer now than it used to but in the end they have always come through which is more than I can say about basically any other exchange.

I envy you very much！！
I hope that I can have the same good luck！！
But now,I am still waiting for their solution.