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January 02, 2014, 01:32:02 PM Last edit: January 06, 2014, 07:26:08 PM by Cummins59 |
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Hi Michael, sounds like your the "new contact" at CloudHashing.com. I am sure that I have emailed you a few customer service requests and you have responded with no help. But JUST IN CASE there is another Michael, let me fill you in.
On Dec, 3 2013 I bought and paid for a 2-year, 20GH contract for $999. Due to your horrible interface that initially need 2 different passwords to log in (one for the control panel and one for the pool) and not specifying that, I locked myself out. Because your password reset never worked, I was unable to get into my account. Nonetheless, I did not give up, I sent email after email until someone finally contacted me and re-designed your interface which then allowed the password reset to function, as it supposed to.
I was then able to log in, only to find that my miner was not being paid. Zac, replied and said that he is SO sorry and that they would just refund my account. They then sent me an email that said "refunded" but did not include a blockchain or even a wallet address that it was sent to. I responded back and said, "please provide me with a transaction #" and CloudHashing.com replied back and said quit trying to scam us.
WOW, nice way to confirm a refund! Now you guys have BLOCKED my email address from submitting anything to support. Unfortunately, I filed to reports with the Internet Fraud Unit in the UK. Now that you have released you US contact info, I will provide this with the Attorney General and Better Business Bureau.
Nice way to start and end a PONZI scheme and just think, I was doing a tester for $25,000 mining investment that my company wanted to make. Fortunately that did not happen.
This is your ABSOLUTE last opportunity to redeem yourself and square up for the $999, 2 year contract. My user name is cummins59 (here and at cloudhashing.com)
By the way, I have over 100 emails and responses and screen shots as proof.
Here is my wallet address for the refund. 16jYtiBMVcLFzJXLqFyToj1i9xoEBXSaEb
and for all you members that don't know this, this guy goes by another name CloudHasher MAJOR SCAM ALERT and TRADE WITH EXTREME CAUTION
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