thanks for the replies
Personnaly I've lost 0.36 BTC on it they first replied but never fixed the problem and now they don't even bother to answer anymore so I wouldn't advise Cryptsy. That was my second transaction on Cryptsy only and on my first I had another problem (negative balance) so there are regularly problems on this site I guess (I heard a lot of stories from others too).
Bad support/site so...
0.36 BTC it's...money!!
so you lost your coin permanently? this is very bad
![Sad](https://bitcointalk.org/Smileys/default/sad.gif)