WARNING! Do not trade in Coinex.pw

[mhr]

Do not trade in Coinex! Only my first deposit was confirmed to my wallet: https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v - giving the impression they are legitimate... however they are transferring all bitcoins on my behalf....

Their support captainfut​ure (notifications-support@coinex.zendesk.com) keep asking questions which they already know the answer, which can only be with the purpose of buying time...

screen shots:

https://drive.google.com/file/d/0B1zzRrW74fa3SWlrUTNhM3FHZHc/
https://drive.google.com/file/d/0B1zzRrW74fa3bFRjcVpzNEhKaDQ/
https://drive.google.com/file/d/0B1zzRrW74fa3SjFFeVpHQmxfU1k/

Anyone can help??

thanks

[hilariousandco]

Do not trade in Coinex! Only my first deposit was confirmed to my wallet: https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v - giving the impression they are legitimate... however they are transferring all bitcoins on my behalf....

Their support captainfut​ure (notifications-support@coinex.zendesk.com) keep asking questions which they already know the answer, which can only be with the purpose of buying time...

Any help??

thanks

I've not heard of them before, but if it's a scam then there's probably nothing you can do I'm afraid.

[captainfuture]

Do not trade in Coinex! Only my first deposit was confirmed to my wallet: https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v - giving the impression they are legitimate... however they are transferring all bitcoins on my behalf....

Their support captainfut​ure (notifications-support@coinex.zendesk.com) keep asking questions which they already know the answer, which can only be with the purpose of buying time...

screen shots:

https://drive.google.com/file/d/0B1zzRrW74fa3SWlrUTNhM3FHZHc/
https://drive.google.com/file/d/0B1zzRrW74fa3bFRjcVpzNEhKaDQ/
https://drive.google.com/file/d/0B1zzRrW74fa3SjFFeVpHQmxfU1k/

Anyone can help??

thanks

may i know your ticket number?

ok i found that ticket.
you are on our list for pending depostits to process...
if you would have given me clearly txids at your first ticket request, it would be already processed....

[mhr]

Here

https://coinex.zendesk.com/hc/en-us/requests/4025

Can you please tell when should I expect and how much?

[colinfx]

I've had no problems with coinex.pw for deposits or withdrawals.

Cfx.

[HeatherG78]

Coinex.pw has worked pretty good for us recently. It has worked when other sites had problems. Cryptsy had issues and mcxnow was closed, so we tried coinex. It has come very far recently and is among the major exchanges. I'd trust coinex.pw with my funds. Only issue is see is that some markets dont have much volume but I imagine it will change with time.

[black_swan]

I have used it a couple of time and deposits were really quick to confirm.
Not sure what's the situation with withdrawals

[mhr]

Thanks for reassuring CoinEX may be reliable, but the problem lies at their end as confirmed from their customer service in the communication bellow from zendesk:

Still not solved!

cheers

 Request #4025 Please check my wallet

    User_avatar
    mhr last Friday at 14:24

    And deposit the bitcoins asap

    https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v?filter=2
    thanks

    16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v

    ------------------
    Submitted from: https://coinex.pw/account/change_password/b3xFoKqo3ct41iBfEu5d
    Avatar_120370
    captainfuture last Friday at 14:25

    Can you give us the correspondending txid for that missing deposit?
    User_avatar
    mhr last Friday at 19:20

    Hi,

    There are many incomplete and missing! You find txid here: https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v

    Much appreciated!

    1)
    #257186706
    -4.95833072 BTC
    Withdrawal BTC to address 16Jqg2z5XNi3btwMFYjc8buPqLUyciu3veb0e848776594cb4b8d435a297dcf544ee5235d4261135 30ec70ac5a68927628

    2)

    317154Jan. 1, 2014Bitcoin4.00000000 BTCFinishedd40eea2c55a85af9a860715e0af3ab5c95025cd43b9408b3d2d01acc3adb2e7f

    3)
    1056901/01/2014 21:53:37
    01/01/2014 21:53:4016Jqg2z5XNi3btwMFYjc8buPqLUyciu3v
    eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a689276285,36943998Concluída4)
    BTC-2.42149985BITCOIN02 Jan 02:17Completed 16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v, txid: 73e981eb2b8d6a2bab36aaaa09409861b818c0a669b43d91aee8c114ef8c30ce
    mhr
    Avatar_120370
    captainfuture last Friday at 19:23

    what of them are deposits to coinex?
    User_avatar
    mhr last Friday at 19:32

    All of them - here is my bitcoin addres with CoinEX:
    16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v

    Attached you can see a screenshot and confirm.

    In this link you can see that only one deposit was acknoledged: https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v

    Can you solve it asap please?

    Thanks
    mhr
    Avatar_120370
    captainfuture last Friday at 19:38

    its hard for me to see the txid
    1) is eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a68927628 i think
    2) is d40eea2c55a85af9a860715e0af3ab5c95025cd43b9408b3d2d01acc3adb2e7f ?
    and 3) ?
    User_avatar
    mhr Yesterday at 18:22

    Hi, I still havent been credited.

    Thanks
    mhr

    Date: Fri, 3 Jan 2014 19:32:15 +0000

    All of them - here is my bitcoin addres with CoinEX:
    16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v

    Attached you can see a screenshot and confirm.

    In this link you can see that only one deposit was acknoledged: https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v

    Can you solve it asap please?

    Thanks
    mhr

    Date: Fri, 3 Jan 2014 19:23:25 +0000
    From: notifications-support@coinex.zendesk.com

    its hard for me to see the txid
    1) is eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a68927628 i think
    2) is d40eea2c55a85af9a860715e0af3ab5c95025cd43b9408b3d2d01acc3adb2e7f ?
    and 3) ?
    User_avatar
    mhr Yesterday at 18:42

    Hi, the other 2 are:

    3) eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a68927628

    4) 73e981eb2b8d6a2bab36aaaa09409861b818c0a669b43d91aee8c114ef8c30ce

    This is very bad. When will be sorted?

    thanks
    mhr
    User_avatar
    mhr Yesterday at 18:51

    Here is the other one:

    d54c76082654a076de6fba4af2972f20b55a0b6107768d329bfa81126f25afff

    I dont understand your question as you have access to all of this.

    mhr

    Date: Sat, 4 Jan 2014 18:41:50 +0000

    Hi, the other 2 are:

    3) eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a68927628

    4) 73e981eb2b8d6a2bab36aaaa09409861b818c0a669b43d91aee8c114ef8c30ce

    This is very bad. When will be sorted?

    thanks
    mhr

    Date: Sat, 4 Jan 2014 18:31:11 +0000
    From: notifications-support@coinex.zendesk.com
    To: mhr
    Subject: [coinEX] Re: Please check my wallet
    User_avatar
    mhr Yesterday at 19:00

    Hi,

    I believe I will need to tell bitcointalk and eveyone about this and warn about your website.

    Just received this email and I have not done any transaction:

    Payment Sent Notification

    A Payment has been sent from your bitcoin wallet.






    8307cd8a74ea2e5fd8cd673dd9a991b955a407dc7280b229e752b4eabd7acb54 1GhifvYjC4eyyGSARfTCf67GSvUcTXPz1y
    1Facb8QnikfPUoo8WVFnyai3e1Hcov9y8T 234.39156377 BTC

    Date: Sat, 4 Jan 2014 18:50:59 +0000

    Here is the other one:

    d54c76082654a076de6fba4af2972f20b55a0b6107768d329bfa81126f25afff

    I dont understand your question as you have access to all of this.

    mhr

    From: mhr
    To: support+id4025@coinex.zendesk.com
    Subject: RE: [coinEX] Re: Please check my wallet
    Date: Sat, 4 Jan 2014 18:41:50 +0000

    Hi, the other 2 are:

    3) eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a68927628

    4) 73e981eb2b8d6a2bab36aaaa09409861b818c0a669b43d91aee8c114ef8c30ce

    This is very bad. When will be sorted?

    thanks
    mhr

    Date: Sat, 4 Jan 2014 18:31:11 +0000
    From: notifications-support@coinex.zendesk.com
    To: mhr
    Subject: [coinEX] Re: Please check my wallet
    User_avatar
    mhr Yesterday at 20:06

    You have less than one hour to solve this:

    Message not sentErrors:Account should be at least 3 days old (about 1 hour remaining)

    Date: Sat, 4 Jan 2014 19:00:08 +0000

    Hi,

    I believe I will need to tell bitcointalk and eveyone about this and warn about your website.

    Just received this email and I have not done any transaction:

    Payment Sent Notification

    A Payment has been sent from your bitcoin wallet.






    8307cd8a74ea2e5fd8cd673dd9a991b955a407dc7280b229e752b4eabd7acb54 1GhifvYjC4eyyGSARfTCf67GSvUcTXPz1y
    1Facb8QnikfPUoo8WVFnyai3e1Hcov9y8T 234.39156377 BTC

    From: mhr
    To: support+id4025@coinex.zendesk.com
    Subject: RE: [coinEX] Re: Please check my wallet
    Date: Sat, 4 Jan 2014 18:50:59 +0000

    Here is the other one:

    d54c76082654a076de6fba4af2972f20b55a0b6107768d329bfa81126f25afff

    I dont understand your question as you have access to all of this.

    mhr

    From: mhr
    To: support+id4025@coinex.zendesk.com
    Subject: RE: [coinEX] Re: Please check my wallet
    Date: Sat, 4 Jan 2014 18:41:50 +0000

    Hi, the other 2 are:

    3) eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a68927628

    4) 73e981eb2b8d6a2bab36aaaa09409861b818c0a669b43d91aee8c114ef8c30ce

    This is very bad. When will be sorted?

    thanks
    mhr

    Date: Sat, 4 Jan 2014 18:31:11 +0000
    From: notifications-support@coinex.zendesk.com
    To: mhr
    Subject: [coinEX] Re: Please check my wallet
    User_avatar
    mhr Today at 00:49

    Please deposit asap!!!
        Screen Shot 2014-01-05 at 00.21.35.png (90 KB)
        Screen Shot 2014-01-04 at 23.59.28.png (50 KB)
        Screen Shot 2014-01-05 at 00.47.45.png (100 KB)
    Avatar_120370
    captainfuture Today at 01:21

    you are on our list to process.
    Avatar_120370
    captainfuture Today at 01:27

    Request #4143 "Where are my bitcoin???" was closed and merged into this request. Last comment in request #4143:

    This is unnaceptable!
    https://bitcointalk.org/index.php?topic=398903.msg4311780
    Avatar_120370
    captainfuture Today at 01:27

    YOU ARE ON THE LIST TO PROCESS!!!
    User_avatar
    mhr Today at 01:31

    THANKS

    But you haven't answered my question: when should I expect the all 4 deposits?
    Avatar_120370
    captainfuture Today at 01:35

    i have 4 txids on my list:

    mhr   eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a68927628
    73e981eb2b8d6a2bab36aaaa09409861b818c0a669b43d91aee8c114ef8c30ce
    d40eea2c55a85af9a860715e0af3ab5c95025cd43b9408b3d2d01acc3adb2e7f
    d54c76082654a076de6fba4af2972f20b55a0b6107768d329bfa81126f25afff

    is that correct?

    sorry, but i am not the sysop and i am preparing only the list for the sysop to process and help him to do his work faster.
    User_avatar
    mhr Today at 01:53

    Yes

    5.36943998 BTC
    eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a68927628

    2.42149985 BTC
    73e981eb2b8d6a2bab36aaaa09409861b818c0a669b43d91aee8c114ef8c30ce

    4 BTC
    d40eea2c55a85af9a860715e0af3ab5c95025cd43b9408b3d2d01acc3adb2e7f

    4.95733072 BTC
    d54c76082654a076de6fba4af2972f20b55a0b6107768d329bfa81126f25afff

    Again, you find this in my blockchain public wallet:
    https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v

    You could be honest and get some time without me shouting about, but I still have no clear answer of when I will get all those confirmed deposits in my wallet.

    cheers,
    mhr
    Avatar_120370
    captainfuture Today at 01:55

    ok. heavy birth
    erundook will process it when he is awake.

[mhr]

no resolution up to now....

simply unacceptable!

[meade16]

Have you tried the chat in Coinex?

[captainfuture]

all pending deposits processed.

[mhr]

thanks

the post will be here as lesson for both of us

cheers

[strideknight]

Coinex has worked great for me on several occasions.  They have fewer glitches than cryptsy anyways.

[TurboCoin_XTB]

Coinex.pw is fine

[buckey]

I have done  plenty of transactions there a no problems at all..

[torrpisgro]

This is the first time I've heard of a problem

[Hueristic]

Never had a problem unlike Craptsy which sucks and holds your coins hostage while making money on them then giving them back when the price is in the shitter. Or Coin-E which just outright steals them.

[Gamer67]

Thread is more than a month old. This was a non story then and it is even more so now.

[Sonny]

Thread is more than a month old. This was a non story then and it is even more so now.

Well at least, OP's problem was completely solved in a day
The support seems to be pretty good...

[MashRinx]

No issues here with coinEx.pw either.  I have mined against one of their switch pools, traded and transferred out, all without issue.