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Author Topic: Coins-e & Cryptsy , kidnapped support & the hamster servers DEPOSIT PROBLEMS  (Read 1621 times)
CoinBreader (OP)
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January 06, 2014, 06:58:01 PM
 #1

Coins-e
Doge deposit
17hrs  & 998 confirmations later, no sign of support or deposit,
Great work

Cryptsy
Netcoin deposit
8hrs & 420 confirmations later, no support reply, deposit to outer space

So guys its all about fees more fees & wait some more fees, because..of great job you are doing!  Lips sealed
What about the slowdown you are offering ? Maybe start pay us some interest instead of charging us with fees on the trades,withdraws like the bank saving accounts, i cant trade my coins on their price peak, you have them and i dont know how you are using them till you decide you give them back to me,
 Offer a quality service the ppl are payin you! you are not doing it for free! build a reliable support ! or close the whole thing fix it to working properly and re-open! you cant afford to do that i bet, put some ppl to answer the freaking support tickets 24/7! not the pathetic "you get a reply  with in 24 hrs" i want my issue to be fixed less that 24hrs not get in touch !

once more You are getting paid for what you trying to do - you are not doing us a favor
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TheTribesman
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January 06, 2014, 07:05:43 PM
 #2

This is the state of cryptos at this moment in time. The waits we have to put up with are TRULY AMAZING, but I guess they rewards can be amazing as well. I have a love/hate relationship with Cryptsy. I now do most of my trading on CoinedUp.

CoinedUp is not bad but some people hate it with a vengeance. It's good for the newer ALTs. Try and work 1-2 days in advance (I know it sounds impossible). That way you get less frustrated.

CoinBreader (OP)
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January 06, 2014, 08:34:40 PM
 #3

thanks for the advice tribeman, im already trading some new alts with coinedup they are doing very good job atm, but it is hard to work in advance with new alt coins...
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January 06, 2014, 08:37:36 PM
 #4

cryptsy is really too slow.... it is always adding shit coins , one after one ..... but the structure is so slow that doing trading is impossible to do normally. you have to place an order and wait that the transaction reach that price. is not possible to adapt in real time orders to the market.


 
 
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CoinBreader (OP)
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January 06, 2014, 09:31:15 PM
 #5

Cryptsy made it ! deposit my Netcoins , coins-e continues to slow poking! Undecided WTG!!!
markyminer
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January 07, 2014, 10:02:41 AM
 #6

Cryptsy made it ! deposit my Netcoins , coins-e continues to slow poking! Undecided WTG!!!

Coins-e are on the wrong fork. Your Doge are "missing in a dogechain parallel universe" . They may arrive back if and when coins-e switch back to the correct 1.3/1.4 fork. I sent then 129k doge 24 hrs ago and they have still not arrived.

M

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w00dface
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January 07, 2014, 10:00:58 PM
 #7

Been waiting for 2 hrs now on Coins-e for doge to show up that I deposited.

It shows as unconfirmed. When I put in the transaction ID in the 'Deposit not showing' form It says Your deposit now has 0 confirmations, we require 7 confirmations to credit your account.
looter
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January 07, 2014, 10:07:50 PM
 #8

Been waiting for 2 hrs now on Coins-e for doge to show up that I deposited.

It shows as unconfirmed. When I put in the transaction ID in the 'Deposit not showing' form It says Your deposit now has 0 confirmations, we require 7 confirmations to credit your account.

Same. Been waiting over 12 hours now.
lonyyi09
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January 08, 2014, 09:31:32 AM
 #9

Stay Clear out of coins-e!!!!
I deposit doge 35hr ago still shows as ZERO!!!
open multiple support tickets and no answer - they IGNORE!!!!!
Lost all my coins - about 1 M of them!!

Help me post this to warn others - withdraw your coins and dont deposit
w00dface
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January 08, 2014, 09:44:48 AM
 #10

luckily it was only 35k odd of doge, but think that has now been lost.

Def do not pay any deposits in to there until they have it sorted.
w00dface
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January 08, 2014, 07:51:32 PM
 #11

I see they have moved Doge to coins under maintenance.
rasco2010
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January 09, 2014, 09:55:14 AM
 #12

Stay Clear out of coins-e!!!!
I deposit doge 35hr ago still shows as ZERO!!!
open multiple support tickets and no answer - they IGNORE!!!!!
Lost all my coins - about 1 M of them!!

Help me post this to warn others - withdraw your coins and dont deposit



I HAVE THE SAME PROBLEM!!!

48 hour ago and still shows as zero.
I have opened multiple support tickets and no answer at the moment.

4,5M.......
rasco2010
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January 09, 2014, 10:00:25 AM
 #13

I have checked now Transaction ID in support section and this is the new status:

"Transactions are currently inaccessible. Coin status is restoring"
w00dface
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January 09, 2014, 10:15:59 AM
 #14

Got the same with my Transaction ID.

Doge is not showing in 'Under Maintenance' or Manage Finds now.
rasco2010
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January 09, 2014, 10:32:12 AM
 #15

New status

"Your deposit now has enough confirmations and will be credited shortly on to your account."
w00dface
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January 09, 2014, 11:14:25 AM
 #16

At least it sounds like they are working on it.

Just a shame they don't think of letting people know. Yes things go wrong, but just placing a message at the top saying there is a problem and they are working on it, would go a long way.
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January 09, 2014, 12:32:35 PM
 #17

Me lucky! Only 2.73 BUK was stealed by Cryptsy  Tongue
looter
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January 10, 2014, 08:25:41 AM
 #18

3 days and a few tickets later, still don't have my coins  Angry
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January 13, 2014, 12:12:07 AM
 #19

6 Days and counting, still my Doge is missing Support tickets go ignored, I'm actively trying to trace who owns Coins-e but there is no info anywhere as they have Whois info hidden from the Public. if and when I find out they are gonna to get their asses kicked.  Cool
w00dface
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January 13, 2014, 07:07:39 PM
 #20

I have resorted to using twitter.

Bombard them here -> https://twitter.com/coins_e/
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