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January 08, 2014, 05:43:48 PM |
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Has anyone else ran into the same problem i'm having with OKPAY?
I have made 3 wire transfers into OKPAY, 2 went in delayed but they went in and i moved the funds to BTCE. The 3rd went in within days and I transferred half of it to BTCE with no problems. Days later I try to transfer the last of my funds into BTCE from OKPAY but i get this msg
"You have exceeded your monthly operations limit. If you want to increase your limits, please send documents, confirming your personality and residential address."
My account it fully verified so i qualify for the below
"Once your account will be Verified monthly limits will be increased to €100,000.00 EUR."
I'm not a whale so I'm well within these limits. I have raised a support ticket (#SR14010244591) with OKPAY to hear their answer but it has been ignored for a week and I'm starting to worry. I cant wire the funds back to my bank with this limit so they have basically locked my account down with my funds too.
Does anyone have any input on my problem?
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