Coins-e.com stealing coins!

[Mischu1989]

Hey guys,

4 days ago, i´ve made a deposit of about 140k DOGEs @ coins-e.com, after 10 confirmations still no deposit, so i´ve opened a ticket hoping that someone will help me with this deposit. No answer untill now.

Then i realized that they have a option in their dropdown menue "Deposit not reflecting?".  So i entered my Transaction-ID : (f772c8794027ac2616a5a4892d90220e9006018a0fcff46d2ff9b1924e6c5a1c)


The system answers: "Please check the transaction id you provided. If problem persists please contact support." 



Well, so i´ve opend another ticket and still no answer untill now....

Maybe you have an advice for me?



Cheers

Mischu

[DubFX]

You can't just randomly say that company steals coins...i feel with you but you just gotta wait :/

[manobra]

Omg! Please... Are u 10 y old?

How many doges? Send me your address and I give The double!

[mazzaneo]

Although it is very generous of you to double compensate him , the bigger picture here is that it  has happened to more people. I have had exactly the same experience with coins-e and dogecoins. 2 tickets later and still no response . I suggest anyone who hasn't used an exchange before start by making a small transaction first. Meanwhile, I'll let you know if thy ever reply!

[DubFX]

Omg! Please... Are u 10 y old?

How many doges? Send me your address and I give The double!

Lol, like...really? If so PM me i would take them with pleasure 

[Mischu1989]

Although it is very generous of you to double compensate him , the bigger picture here is that it  has happened to more people. I have had exactly the same experience with coins-e and dogecoins. 2 tickets later and still no response . I suggest anyone who hasn't used an exchange before start by making a small transaction first. Meanwhile, I'll let you know if thy ever reply!

Thanks would be nice! There is no problem when exchanges have problems with their deposits, but a statement for the user would be nice! Not to respond is imo not the right way...

Omg! Please... Are u 10 y old?

How many doges? Send me your address and I give The double!

Send you my address

[Hueristic]

Same exact issue. Here is the Tx info.

http://dogechain.info/tx/04fd47ffec7eb6b2c1bf929cecdc7f9e0b55c687bf031efee37a9044202d88ee

[koshgel]

Its been over a week for me that I withdrew 250k and still nothing. I've given up hope that they will arrive

[mison]

I lost 75k doge this way. it is not about doges.. it is about thrust. I could send 5BTC (if I had any)and they can steal it too.

[uberua]

Before I was trading there, everything was ok, but now:
http://dogechain.info/tx/a5ce2aeebd6559cafcb1ef194900e4e7d70b5ae1560d73c4a82becc699a7c974
84k Doge I'm waiting from yesterday. No response on my ticket yet, I hope they can solve it, otherwise they can lost trust and it is hard to get again.

[Mischu1989]

i think all our doges are gone... its over one week here

[minerdetail]

I miss my 206.000 doges:
http://dogechain.info/address/DJk6qW1eHnKvVuPQ3hvKatn33Pe7d2HbNM

Coins-E has something to explain.

[Hueristic]

STILL nothing on my ticket.


https://coins-e.freshdesk.com/support/tickets/5095

I'm glad it was only 7k doge!!!

[mison]

https://bitcointalk.org/index.php?topic=418416.0

[uberua]

Just got my doges after 4 days waiting, ticket is closed, check your balances.

[minerdetail]

I received mine today as well 278000

I withdrew them all to my local wallet (they are received and secured now) I then tried for fun depositing 10 doges again, but they aren't redeemed yet - so I guess Coins-E still has some problems with synchronization.

I'm very pleased and hope that Coins-E just is having troubles with the tech stuff and nothing else.

[Tartooth]

It happened to me again

Depositing Franko, nothing. No deposit, no redeem, not showing up anywhere

Worst part is? Their "deposit redeem tool" doesn't work! I get "Please check the transaction id you provided. If problem persists please contact support." every time I try to put in my tx id