deleted - super old thread

[jheaton]

Guess I'll chime in: Withdrew a bunch of VTC's on Feb. 6th and 7th.... waiting... 12th... still pending still waiting.

[tsumeone]

Missing ~2.3 million DOGE... deposited 2/11 17:33 it is now 2/13 22:25 and still not even showing pending on their site.  Their support told me yesterday their technical team will look at it and it can take up to 72 hours.  I find this unacceptable and I will be extremely irritated if my DOGE is not showing by then.  Already lost a ton of potential.

Tx ID: 73d81e3c8288385f637b54f965cc1704c5a673232e297299b7ba88b41f7b862b

[cthulu1]

God, another one of these threads? Give it a rest already. You look through this thread and half of the people complaining respond "oh my problem actually got fixed"...do you think at some point common sense will kick in, or is the sheer thought of such a thing existing merely a fantasy anymore?

[tsumeone]

God, another one of these threads? Give it a rest already. You look through this thread and half of the people complaining respond "oh my problem actually got fixed"...do you think at some point common sense will kick in, or is the sheer thought of such a thing existing merely a fantasy anymore?

This thread was created a month ago.  I didn't make a new one because this one was already here.

The response time from Cryptsy is unacceptable, even if the issue eventually gets fixed.  The issue is not IF the problem gets fixed, it's how long it takes them to fix it.  Duh.

[mullick]

The transaction was showing as 0 confirmations in our wallet. A rescan fixed it. Seems to have posted now

[cthulu1]

Well if was created a month ago then it should have remained lost in the void. Not a single one of the 30+ cryptsy hate threads has changed a single thing and it's not going to. Know why? Because these "problems" are only affecting a handful of users while the remainder (read as: majority) of their userbase such as myself have, and always have had, smooth transactions. From a developer standpoint, that doesn't constitute a required fix. That means the problems are on the end-user's side, most likely due to the end user's retarded page refreshing and bitching that their deposits/withdrawals aren't instantaneous.

[tsumeone]

The transaction was showing as 0 confirmations in our wallet. A rescan fixed it. Seems to have posted now

Thank you.  I will update the support ticket.

cthulu1:  I assure you I did not make any mistakes to cause the deposit to show 0 confirmations on Cryptsy's end.  I do not have any Cryptsy hate either.  It is frustrating to have thousands of dollars worth of cryptocurrency in limbo for days and creates a stressful situation for me.  My only beef with Cryptsy is the support response time.  I posted here and it was instant, and I am happy with that, but I would have been happier if I did not have to post here at all.  I don't expect instantaneous withdrawals or deposits, but over 48 hours is quite a bit too long.

[cthulu1]

The transaction was showing as 0 confirmations in our wallet. A rescan fixed it. Seems to have posted now

Thank you.  I will update the support ticket.

cthulu1:  I assure you I did not make any mistakes to cause the deposit to show 0 confirmations on Cryptsy's end.  I do not have any Cryptsy hate either.  It is frustrating to have thousands of dollars worth of cryptocurrency in limbo for days and creates a stressful situation for me.  My only beef with Cryptsy is the support response time.  I posted here and it was instant, and I am happy with that, but I would have been happier if I did not have to post here at all.  I don't expect instantaneous withdrawals or deposits, but over 48 hours is quite a bit too long.

Didn't necessarily say you were the one doing the mini-DDoS and such, just that 90% of the complaint threads out there are people saying "OMG WTF DOGE DEPOSIT TAKES MORE THAN 1 HR I LOST SO MUCH MONIEZ CRYPTSY IS SCAMMING HACKZ LOLZWTF I GET 502 ERROR BECAUSE I REFRESH SINCE MY BUY ORDER IS TAKING LONGER THAN 1 SECOND". It's just dumb. I still stand by the point though is, and I'm being level w you here that these threads don't change anything. Sorry to hear that you genuinely are having issues but we all know that like any company that is a REGISTERED company in the United States has to have some level of operating standards to have remained in business this long. People say that the "trust rating" on cryptsy doesn't exist, but I have experienced faster withdraws/deposits/etc the longer I have been an active user there. Their support team gets flooded with emails and tickets constantly, so sometimes they do fall through the cracks yes. You just have to be persistent, or hop on IRC and usually they'll sort you out. :]

[tsumeone]

They actually fixed my issue right when I posted here.  There's been no one on the support IRC for the past couple days when I've been on, and they can't look at specific accounts there anyway.  I trust Cryptsy, and it was never in doubt that they would resolve the issue for me.  They have always come through in the past.  I just wanted to get it fixed in a reasonable amount of time, and I am grateful they look at the forum here to take care of things like this.

And I agree, people expecting everything to happen within seconds need to take a chill pill.

[whynotbit]

revivng this thread cause I am having an issue with Cryptsy
I waited too long before posting here, but I was waiting for a reply from them which never occured even after updating my ticket, creating a new one, twitting bigvern, pm BitJohn.
 Original message
"Hello
Is there a problem with my withdrawal, it has been 3 days and still no nxt coin in my wallet, and my balance is still 0 and transaction says "processed"
transaction id
16292271658440563865
I understand that delays may happen, but as a customer I really feel flooded, no interests on the nxt on Cryptsy since and neither on my wallet. professionnalism can be better !
Best regards
whynotbit"
Attached the transaction in question, which I followed via email with Michelle a staff of Cyptsy, advising me to wait until all issues with the wallet solved, and I never had confirmation that the "problem" was solved, so I waited patiently not like many rude individuals but I guess I should have been more reactive) you can check my wallet and see the withdrawal never made it through, and the adress is Correct, as you'll see the first 4000 come from my first withdraw from Cryptsy, and to show my good intentions, I signed up for conirmation account I am not here to  fraud nor to leave.
I hope this will be sorted out asap
Best regards
whynotbit
Processed   TrxID: 16292271658440563865 @ 2014-05-13 21:30:11
Nxt   15012047623381817960   4000.00000000 NXT   Yes   2014-05-13 20:46:42



 Hey
I did a withdrawl of nxt coins  last night, and it says processed on the withdrawal section, but my wallet is not being credited since. Would this be normal ?
transaction id
16292271658440563865
Best regards
Whynotbit
Michelle
said 26 days ago
Hello whynotbit,

Thank you for contacting Cryptsy.
Your NXT withdrawal is in process. It has been received and confirmed. Please
bear with us this will be credited to the withdrawal address you requested to have
this sent anytime soon.
Sorry for the delay and thank you kindly for your patience.

 
Sincerely,
Michelle
Cryptsy.com
                                                             

    Add 2 Factor Authentication

    Official Cryptsy Facebook

    Cryptsy Blog


Michelle's Trade Key
809049c63ce8a8f8c80d432fe04cae6feccbea07
whynotbit
said 24 days ago
Hello
Is there a problem with my withdrawal, it has been 3 days and still no nxt coin in my wallet, and my balance is still 0 and transaction says "processed"
transaction id
16292271658440563865
I understand that delays may happen, but as a customer I really feel flooded, no interests on the nxt on Cryptsy since and neither on my wallet. professionnalism can be better !
Best regards
whynotbit
Michelle
said 24 days ago
Hello whynotbit,

My apologies for the inconvenience. We are currently investigating issues
with the wallet. Withdrawals for NXT is currently offline. Once our tech support is done,
all transactions will be resumed.
Please let me know if you need further assistance.

 
Sincerely,
Michelle
Cryptsy.com
                                                             

    Add 2 Factor Authentication

    Official Cryptsy Facebook

    Cryptsy Blog


Michelle's Trade Key
809049c63ce8a8f8c80d432fe04cae6feccbea07
whynotbit
said 19 days ago
hello,
Still no news after this delay ? Is the issue resolved ?
I am patient (and anyway no other option lol) but I begin to find time a bit long !
Best regards
whynotbit
whynotbit
said 18 days ago
Hello,
I just checked my wallet balance on the block explorer and I still don't see the transaction so it is still pending. I did not answer because your last message was :
Hello whynotbit,

My apologies for the inconvenience. We are currently investigating issues
with the wallet. Withdrawals for NXT is currently offline. Once our tech support is done,
all transactions will be resumed.
Please let me know if you need further assistance.
I waited nicely not to be part of the haters everytime a problem occurs...
Please see to this as fast as you can.
Thx
whynotbit

On the blockexplorer we can see the first 3999 nxt withdraw I made successfully the day before from Cryptsy
I really think they are taking me for a scammer and since no reply whatsoever,  tickets are n° 133658 (pending, being processed) and the second one is 136097 (closed without any answer)
If somebody could help me out with this I would really appreciate it, I don't know where else to post.
Thanks in advance
whynotbit
ps : If needed any other infos I will give them

[bram_vnl]

i hate cryptsy! do not use that website!

[bitseedmike]

Cryptsy has not processed withdrawals for Crypti (XCR) since the new wallet and PoS went online last fall. Requests from multiple holders of XCR have either been ignored or received the form responses mentioned above. I consider the exchange, Cryptsy, to be insolvent as evidenced by the continuing pattern of stalling on withdrawals, and strongly recommend withdrawing any funds people may have there.

There is no excuse for this kind of ineptitude and poor service.

[TheIrishman]

For Satan's sake, you people just revived a thread that's over 1 year old. AFAIK all problems previously reported on this thread were solved by Cryptsy and the thread died (until this stupid bump).

[bitseedmike]

For Satan's sake, you people just revived a thread that's over 1 year old. AFAIK all problems previously reported on this thread were solved by Cryptsy and the thread died (until this stupid bump).

No, the problem with XCR (Crypti) has not been solved for many months and requests by both holders and developers of Crypti have been ignored other than the form responses mentioned here earlier. This thread will be continued to be bumped until the problem is resolved.

[bitseedmike]

For Satan's sake, you people just revived a thread that's over 1 year old. AFAIK all problems previously reported on this thread were solved by Cryptsy and the thread died (until this stupid bump).

No, the problem with XCR (Crypti) has not been solved for many months and requests by both holders and developers of Crypti have been ignored other than the form responses mentioned here earlier. This thread will be continued to be bumped until the problem is resolved.

Cryptsy is holding mine and other people's property without our permission. Financing their business was never part of any agreement we had.

[BitJohn]

For Satan's sake, you people just revived a thread that's over 1 year old. AFAIK all problems previously reported on this thread were solved by Cryptsy and the thread died (until this stupid bump).

No, the problem with XCR (Crypti) has not been solved for many months and requests by both holders and developers of Crypti have been ignored other than the form responses mentioned here earlier. This thread will be continued to be bumped until the problem is resolved.

Cryptsy is holding mine and other people's property without our permission. Financing their business was never part of any agreement we had.

I will talk to Mullick about the status of the Crypti wallet.... You get the best results contacting support or going into our chat box usually an admin in there. Or PM me if you have done all these things and feel like lets post a bitcointalk thread today...

[bitseedmike]

This had all been tried over the past 6 months with no results. My last email was June. I have asked other members of the Crypti team to join in here so we can get this resolved. Thanks.

[crypti PR]

For Satan's sake, you people just revived a thread that's over 1 year old. AFAIK all problems previously reported on this thread were solved by Cryptsy and the thread died (until this stupid bump).

No, the problem with XCR (Crypti) has not been solved for many months and requests by both holders and developers of Crypti have been ignored other than the form responses mentioned here earlier. This thread will be continued to be bumped until the problem is resolved.

Cryptsy is holding mine and other people's property without our permission. Financing their business was never part of any agreement we had.

I will talk to Mullick about the status of the Crypti wallet.... You get the best results contacting support or going into our chat box usually an admin in there. Or PM me if you have done all these things and feel like lets post a bitcointalk thread today...

Thank you for doing that. We are sending support tickets, emails, tweets since 6 months. A community member of Crypti contacted nearly every single moderator of the chat box. Nothing happened.


The latest client is Crypti v0.3.2. Make sure you use this version.

[BitJohn]

For Satan's sake, you people just revived a thread that's over 1 year old. AFAIK all problems previously reported on this thread were solved by Cryptsy and the thread died (until this stupid bump).

No, the problem with XCR (Crypti) has not been solved for many months and requests by both holders and developers of Crypti have been ignored other than the form responses mentioned here earlier. This thread will be continued to be bumped until the problem is resolved.

Cryptsy is holding mine and other people's property without our permission. Financing their business was never part of any agreement we had.

I will talk to Mullick about the status of the Crypti wallet.... You get the best results contacting support or going into our chat box usually an admin in there. Or PM me if you have done all these things and feel like lets post a bitcointalk thread today...

Thank you for doing that. We are sending support tickets, emails, tweets since 6 months. A community member of Crypti contacted nearly every single moderator of the chat box. Nothing happened.


The latest client is Crypti v0.3.2. Make sure you use this version.

Ok I finally know the issue. Apparently at some point there was an update that changed RPC calls. Crypti is a custom integration and the developer who was working it was let go. I have assigned it to a developer as a priority so should have it fixed up soon.

[crypti PR]

For Satan's sake, you people just revived a thread that's over 1 year old. AFAIK all problems previously reported on this thread were solved by Cryptsy and the thread died (until this stupid bump).

No, the problem with XCR (Crypti) has not been solved for many months and requests by both holders and developers of Crypti have been ignored other than the form responses mentioned here earlier. This thread will be continued to be bumped until the problem is resolved.

Cryptsy is holding mine and other people's property without our permission. Financing their business was never part of any agreement we had.

I will talk to Mullick about the status of the Crypti wallet.... You get the best results contacting support or going into our chat box usually an admin in there. Or PM me if you have done all these things and feel like lets post a bitcointalk thread today...

Thank you for doing that. We are sending support tickets, emails, tweets since 6 months. A community member of Crypti contacted nearly every single moderator of the chat box. Nothing happened.


The latest client is Crypti v0.3.2. Make sure you use this version.

Ok I finally know the issue. Apparently at some point there was an update that changed RPC calls. Crypti is a custom integration and the developer who was working it was let go. I have assigned it to a developer as a priority so should have it fixed up soon.

Great. He can add me on skype if needed. We want to do everything possible to bring this back up!

Thank you John!