CoinBet (OP)
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Activity: 98
Merit: 10
CoinBet.cc
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January 15, 2014, 06:26:16 AM |
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Just a question - what is the rollover/requirements necessary to actually cashout this bonus or are you unable to actually ever cash it out?
Read the info on the transaction page, it lays it out quite nicely. Feel free to PM me or email support@coinbet.cc for clarification on anything that's not made clear if needed. So what's going to happen with all these "missed" wins? Are we going to get credited for those? I just missed out on about $150. And Lucky Chris said he hit a jackpot earlier. First I thought he was just joking, but I see now he probably wasn't. But I guess if we're not able to cashout, it doesn't matter anyways.
If you're legitimately missing any wins, email a screen shot and details to support@coinbet.cc - we'll make sure you're compensated properly Anything obvious in the logs will have their account credited automatically as well. ------ To be clear, we've tried to work out any bugs prior to launch, but it's nearly impossible to do so without letting others test the system. With a custom built system, it's extremely difficult to identify every single potential issue on our own. No matter how intensely you test these things, some of the issues just don't show up until you throw a ton of transactions at them. Rather than try to sweep any problems we run into under the rug, we'd rather compensate the people who find these problems for helping us out. Like I said before, it appears these issues are strictly with the voucher system, not with actual deposits, but either way, any account that runs into issues will be compensated accordingly and if you can email a screen shot and description of any bugs you find to support@coinbet.cc we'd REALLY appreciate it. We believe we have identified the issues and you should see the fix being applied across the board over the next few hours, as it is applied to each game. It looks like everything is reporting properly now, judging from your most recent transactions If you run into any further issues, please do email support with the details, but I think we are all fixed now... Thanks again!
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poorboy99
Newbie
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Activity: 11
Merit: 0
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January 15, 2014, 06:34:33 AM |
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Just a question - what is the rollover/requirements necessary to actually cashout this bonus or are you unable to actually ever cash it out?
Read the info on the transaction page, it lays it out quite nicely. Feel free to PM me or email support@coinbet.cc for clarification on anything that's not made clear if needed. So what's going to happen with all these "missed" wins? Are we going to get credited for those? I just missed out on about $150. And Lucky Chris said he hit a jackpot earlier. First I thought he was just joking, but I see now he probably wasn't. But I guess if we're not able to cashout, it doesn't matter anyways.
If you're legitimately missing any wins, email a screen shot and details to support@coinbet.cc - we'll make sure you're compensated properly Anything obvious in the logs will have their account credited automatically as well. ------ To be clear, we've tried to work out any bugs prior to launch, but it's nearly impossible to do so without letting others test the system. With a custom built system, it's extremely difficult to identify every single potential issue on our own. No matter how intensely you test these things, some of the issues just don't show up until you throw a ton of transactions at them. Rather than try to sweep any problems we run into under the rug, we'd rather compensate the people who find these problems for helping us out. Like I said before, it appears these issues are strictly with the voucher system, not with actual deposits, but either way, any account that runs into issues will be compensated accordingly and if you can email a screen shot and description of any bugs you find to support@coinbet.cc we'd REALLY appreciate it. We believe we have identified the issues and you should see the fix being applied across the board over the next few hours, as it is applied to each game. It looks like everything is reporting properly now, judging from your most recent transactions If you run into any further issues, please do email support with the details, but I think we are all fixed now... Thanks again! No, it's not!! But I might as well play on a game that actually allow me to win! It's still not paying for the wilds or scatters; and I have screenshots to show for it. But what you're saying is we need to take screenshots of every error in order to get credit for it? I've only captured one type for the different games I played. I must've hit the scatters 10x this game alone; If I were to take a screenshot for every error, I'd be doing that every other spin. I'll post my screenshots on this thread shortly. I'm still in newbie jail so I have to play the waiting game.
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CoinBet (OP)
Member
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Activity: 98
Merit: 10
CoinBet.cc
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January 15, 2014, 06:40:20 AM |
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No, it's not!! But I might as well play on a game that actually allow me to win! It's still not paying for the wilds or scatters; and I have screenshots to show for it. But what you're saying is we need to take screenshots of every error in order to get credit for it? I've only captured one type for the different games I played. I must've hit the scatters 10x this game alone; If I were to take a screenshot for every error, I'd be doing that every other spin.
I'll post my screenshots on this thread shortly. I'm still in newbie jail so I have to play the waiting game.
It's going to take some time for the fixes to apply across the board. Give it a couple hours if you can. Some games have already had the fix applied to them and we're addressing the games one by one and putting them back online as we speak. What I'm saying is *IF* you take screen shots, please email them to support, as opposed to posting them here, so our tech support team can get a look at them as well. If you don't want to take screen shots that is fine too, our logs keep track of everything just fine and any accounts shown to have a discrepancy in our logs will have credit applied to them accordingly. Thanks.
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poorboy99
Newbie
Offline
Activity: 11
Merit: 0
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January 15, 2014, 06:50:19 AM |
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If you're legitimately missing any wins, email a screen shot and details to support@coinbet.cc - we'll make sure you're compensated properly Anything obvious in the logs will have their account credited automatically as well. ------ It looks like everything is reporting properly now, judging from your most recent transactions If you run into any further issues, please do email support with the details, but I think we are all fixed now... Thanks again! Nope, not fixed at all. It's crazy to have to do a screenshot of every missed win. I missed quite a bit since I'm not taking shots of duplicate missed wins. here are a couple of screenshots. The only two games that are actually paying are still not properly giving credit. No free spins... no bonus games... nothing. There's no reason for me to exaggerate... EDIT - removed links to screenshots. I guess we posted at the same time. I'll remove since you don't want them posted here.
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CoinBet (OP)
Member
Offline
Activity: 98
Merit: 10
CoinBet.cc
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January 15, 2014, 06:59:13 AM |
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It's crazy to have to do a screenshot of every missed win.
Refer to the message above yours. You can feel free to refrain from playing until the fixes are confirmed across the board, if you'd like, but screen shots are not necessary so don't feel obligated or like I'm demanding them. They are just much appreciated if sent to support@coinbet.cc - you don't need to upload them, but our support team would like to receive them via email if possible. Though like I said, it's definitely not necessary, so don't bother if it's too much trouble. I was just asking if you could email them so our support team can review them. Our logs will still show any discrepancies and will compensate the accounts accordingly. I don't need you to prove anything, we believe you, and our logs show the discrepancies, so it's not like I'm asking you to prove yourself, don't worry Here is the message I'm referring to, in case you missed it: It's going to take some time for the fixes to apply across the board. Give it a couple hours if you can. Some games have already had the fix applied to them and we're addressing the games one by one and putting them back online as we speak.
What I'm saying is *IF* you take screen shots, please email them to support, as opposed to posting them here, so our tech support team can get a look at them as well.
If you don't want to take screen shots that is fine too, our logs keep track of everything just fine and any accounts shown to have a discrepancy in our logs will have credit applied to them accordingly.
Thanks.
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Haluzakfest
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January 15, 2014, 07:01:34 AM |
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registered Michal pokername: Haluzak
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poorboy99
Newbie
Offline
Activity: 11
Merit: 0
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January 15, 2014, 07:26:37 AM |
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It's crazy to have to do a screenshot of every missed win.
Refer to the message above yours. You can feel free to refrain from playing until the fixes are confirmed across the board, if you'd like, but screen shots are not necessary so don't feel obligated or like I'm demanding them. They are just much appreciated if sent to support@coinbet.cc - you don't need to upload them, but our support team would like to receive them via email if possible. Though like I said, it's definitely not necessary, so don't bother if it's too much trouble. I was just asking if you could email them so our support team can review them. Our logs will still show any discrepancies and will compensate the accounts accordingly. I don't need you to prove anything, we believe you, and our logs show the discrepancies, so it's not like I'm asking you to prove yourself, don't worry Here is the message I'm referring to, in case you missed it: It's going to take some time for the fixes to apply across the board. Give it a couple hours if you can. Some games have already had the fix applied to them and we're addressing the games one by one and putting them back online as we speak.
What I'm saying is *IF* you take screen shots, please email them to support, as opposed to posting them here, so our tech support team can get a look at them as well.
If you don't want to take screen shots that is fine too, our logs keep track of everything just fine and any accounts shown to have a discrepancy in our logs will have credit applied to them accordingly.
Thanks.
i guess i jumped to conclusions, then. i thought we had to take them. I suppose once you go through your logs my about to be 0 balance will be replenished accordingly. that's very appreciated.
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crike
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January 15, 2014, 07:46:53 AM |
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Just signed up, PM me
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BTC: 19GwYWZjY3RczZFCS7S64AikrARuyZ7Zoc
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Haluzakfest
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January 15, 2014, 09:26:35 AM |
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worse casino know, not one win from the bonus.
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bits4books
Sr. Member
Offline
Activity: 854
Merit: 264
Crypto is not a religion but i like it
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January 15, 2014, 11:35:22 AM |
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So where exactly was your site "seen on ESPN, USA Today, FOX Sports, and CNBC.."
I was really interested at first, but after looking around there seems to be a lot of red flags. But I hope you prove me wrong and become another asset to the bitcoin community.
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stilberk
Newbie
Offline
Activity: 9
Merit: 0
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January 15, 2014, 11:37:55 AM |
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Are you gonna send me that voucher or no ?
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gagalady
Legendary
Offline
Activity: 938
Merit: 1000
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January 15, 2014, 12:21:41 PM Last edit: August 25, 2014, 10:55:49 AM by gagalady |
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waiting for voucher, thanks!
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omega33
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January 15, 2014, 01:17:02 PM |
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djarot
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January 15, 2014, 01:18:51 PM |
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Signed up
djarot
thanks
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DeboraMeeks
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January 15, 2014, 01:53:47 PM |
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Signed up,please send me a voucher
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Eternity
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January 15, 2014, 02:06:28 PM |
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Signed up. Send me the voucher
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networthsigns
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January 15, 2014, 03:16:17 PM |
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Joined as sam gouder
Thanks
Looking to try.
Good luck to your efforts.
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uncaer9
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January 15, 2014, 03:59:51 PM |
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Signed up. Thank you for your offer, it's very generous.
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quone17
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January 15, 2014, 04:20:57 PM |
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Can you please post the withdrawal/rollover requirements here. Is it as listed in the FAQ?
The terms of any bonus including the 100% match up to $25,000 U.S. or 50 BTC require that you place a minimum of 20 wagers in the sports book, casino or a mixture of both the sportsbook and casino with a minimum of 10 sportsbook wagers and the total value of your wagers must be three times your deposit and bonus amount in order to withdraw the bonus. Half of this wager amount must come from the sportsbook. You can withdraw your original deposit amount anytime, but may risk forfeiting the bonus if you have not met the requirements. Anything you’ve earned over the bonus amount can be withdrawn as well as your original deposit anytime, however if you have not played the minimum amount of games you will forfeit the bonus. Player attempts to defraud the site and or abuse the cash and BTC bonuses, will result in forfeiture of bonus. Your original deposit will always remain available for play or withdrawal.
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CoinBet (OP)
Member
Offline
Activity: 98
Merit: 10
CoinBet.cc
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January 15, 2014, 06:03:05 PM |
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Can you please post the withdrawal/rollover requirements here. Is it as listed in the FAQ?
The wagering and rollover requirements are listed on the transaction page as well as in the FAQ and Terms. ---------- Vouchers are still coming to anyone who has requested one but not yet received it.. like I said earlier, the forums limit the amount of PM's I can send per hour so I have to send them one by one as allowed. If you did not get one yet, you will get one shortly Anyone else who wants one, feel free to post and I'll PM it to you as soon as I can. Thanks
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