It is working A-O-K for me.
it depends on the person. their automated system is great but when it fails your screwed. Their support never answers but moderates the tickets (ive seen changes on mine). A lot of people are complaining about wire transfers but mine occured with a bitcoin withdrawal. Someone else pmed me and had the same problem occur 1-2 days before me. Just giving caution I have yet to get any response from them on the forum, from their helpdesk, etc.