I've been a legacy account user with poloniex since 2016 and last week i was told that i need to provide KYC. I actually did submit everything already but my account still says "Unverified." All my funds are locked and there has been no response to support tickets.
Anyone else experiencing the same problem and should i be worried about my money?
i read many complains here
https://bitcointalk.org/index.php?topic=420836.3300 you should check that thread becuase that is the ann of poloneix .
Thanks for the link. The comments on that thread were quite helpful especially when you're mad and see how much people stood to lose.
Anyway, i'd just also like to report now that Poloniex has successfully verified my account and I am able to withdraw my coins again. I might just keep it there for now, i'm already verified anyway, what else can they do to take my money right?