BTC-e being hacked. Watch your account.

[outofservice]

I just got hacked. It's all gone.

I hear my gmail notification chime on my phone. I check my phone, I have an email that shows I just logged into btc-e... no I fucking didn't, Wasn't even near my computer.

I log into btc-e and check the trade history. It shows I just bought coin with all the money (I was full fiat) in the account and then immediately transfered it to this account.....

#324134123   /    -X.XXXXXXXX BTC    /    Withdrawal BTC to address 1BdcBn6Hri5va5RhX2bgqfaRK1TxaZ4ZYm
 @  01.02.14   /  04:26:54

It shows I bought on Feb 1st... it's still the 31st where I am.

I emailed BTC-e already... What else can I do?
 

[ampere9765]

that sucks. i am sorry to hear it.

are you sure btc-e is being hacked? sounds like you got hacked.

[BitcoinAshley]

You probably have a keylogger. Sucks to be you! Don't keep more on an exchange than you can afford to lose.

[TERA]

It sounds like your password got stolen, not neccesarily btce itself hacked.

This is one department I'll admit that hodlors have a clear advantage.

[outofservice]

You probably have a keylogger. Sucks to be you! Don't keep more on an exchange than you can afford to lose.

What is a keylogger?

[outofservice]

It sounds like your password got stolen, not neccesarily btce itself hacked.

This is one department I'll admit that hodlors have a clear advantage.

Isn't stolen and hacked the same thing?

[Dalmar]

Why didn't you use 2FA (two-factor authentication)?

--

PS. It's quite concerning reading the number of people getting hacked on btc-e. Yes, this might be outside forces, but still the number seems higher than bitstamp users who are hacked.

[bitcoinlitcoinbtcltc]

I have 2FA via Google Authenticator on my phone turned on for everything; logging in, transfering money, changing details, etc.
And it needs to be confirmed via e-mail, and my e-mail has a separate 2FA (SMS), and a different password.

I am safe from being hacked, right? 

[r3wt]

Op sorry for your loss, but:

pro tip: some email services such as windows live mail have options for enabling two factor auth on your email account. its a little annoying to enter the code everytime you login to your email, but if you have alot at stake its worth it.

[TERA]

It sounds like your password got stolen, not neccesarily btce itself hacked.

This is one department I'll admit that hodlors have a clear advantage.

Isn't stolen and hacked the same thing?

I suppose their related. What I'm trying to say is that the password was probably obtained via one of your own devices and not via a security breach of btce itself and their servers.

[Dalmar]

I have 2FA via Google Authenticator on my phone turned on for everything; logging in, transfering money, changing details, etc.
And it needs to be confirmed via e-mail, and my e-mail has a separate 2FA (SMS), and a different password.

I am safe from being hacked, right?  

Logging in via a key-logger is one thing, but shouldn't it be impossible to withdraw without having access to your phone.

[outofservice]

I have 2FA via Google Authenticator on my phone turned on for everything; logging in, transfering money, changing details, etc.
And it needs to be confirmed via e-mail, and my e-mail has a separate 2FA (SMS), and a different password.

I am safe from being hacked, right? 

I did not get as deep as this and set my security up this way. Apparently I should have, maybe I wouldn't have been hacked.

[bitcoinlitcoinbtcltc]

I have 2FA via Google Authenticator on my phone turned on for everything; logging in, transfering money, changing details, etc.
And it needs to be confirmed via e-mail, and my e-mail has a separate 2FA (SMS), and a different password.

I am safe from being hacked, right?  

Logging in via a key-logger is one thing, but shouldn't it be impossible to withdraw without having access to your phone.

I think so. I mean, without my phone they can't login, or enter code to withdraw, change pass, email etc.
But want to be sure.

[Dalmar]

I did not get as deep as this and set my security up this way. Apparently I should have, maybe I wouldn't have been hacked.

Well, if you didn't have 2FA on, it's your own fault. Don't blame BTC-e, as your title suggests.

[outofservice]

It sounds like your password got stolen, not neccesarily btce itself hacked.

This is one department I'll admit that hodlors have a clear advantage.

Isn't stolen and hacked the same thing?

I suppose their related. What I'm trying to say is that the password was probably obtained via one of your own devices and not via a security breach of btce itself and their servers.

I've got a masters in Exercise and Sport Science but don't know shit about computers or the system which is ridiculous because I have a brother who writes code and serious shit I have no idea what he's talking about.

[ampere9765]

Op sorry for your loss, but:

pro tip: some email services such as windows live mail have options for enabling two factor auth on your email account. its a little annoying to enter the code everytime you login to your email, but if you have alot at stake its worth it.

i did not even know that. THANK YOU. setting up now.

[LostDutchman]

You probably have a keylogger. Sucks to be you! Don't keep more on an exchange than you can afford to lose.

What is a keylogger?

Oh boy..............................................

[Dalmar]

I've got a masters in Exercise and Sport Science but don't know shit about computers or the system which is ridiculous because I have a brother who writes code and serious shit I have no idea what he's talking about.

You are just out of luck.. 2FA is quite easy to set up.

Perhaps try to track down the hacker.. there are other BTC-e hack victims who traced down the hacks to one main guy in Russia. Maybe you could work together and place a bounty on him on BTC Assassination Market..

[LostDutchman]

It sounds like your password got stolen, not neccesarily btce itself hacked.

This is one department I'll admit that hodlors have a clear advantage.

Isn't stolen and hacked the same thing?

Uh, no.......................................

[outofservice]

It sounds like your password got stolen, not neccesarily btce itself hacked.

This is one department I'll admit that hodlors have a clear advantage.

Isn't stolen and hacked the same thing?

Uh, no.......................................

Quote from: outofservice on Today at 20:10:55


Quote from: BitcoinAshley on Today at 20:08:53

You probably have a keylogger. Sucks to be you! Don't keep more on an exchange than you can afford to lose.


What is a keylogger?

Oh boy..............................................



Thanks, your replies have been so helpful.