Swisscex (OP)
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March 18, 2014, 01:06:30 PM |
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Your account has been suspended please contact your account administrator ( swisscex@suricates.biz) Why is this? :S We are currently discussing whether we continue to use the current helpdesk "freshdesk" by extending the contract or if we are going to switch software. In any case, the service should be running again by the end of today.
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Peacefrog
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March 19, 2014, 04:26:41 AM |
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Please help me log in.
I registered when the Cent/doge market first went up and i transfered my pennies over but have been unable to log in since.
I have a hotmail and have not received any of the forgotten password emails. I'm assuming its a similar issue to what cryptsy had with hotmail accounts recently
Please get back to me as soon as possible i would like to give this exchange a chance
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Swisscex (OP)
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March 19, 2014, 04:48:15 AM |
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Please help me log in.
I registered when the Cent/doge market first went up and i transfered my pennies over but have been unable to log in since.
I have a hotmail and have not received any of the forgotten password emails. I'm assuming its a similar issue to what cryptsy had with hotmail accounts recently
Please get back to me as soon as possible i would like to give this exchange a chance
Hi Peacefrog Could you please open a ticket on our helpdesk? https://swisscex.freshdesk.comThat way you can safely send us your email address and everyone of our team will be able to track the status. (A private message works as well) Thank you
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familiaverde
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March 20, 2014, 08:36:14 AM |
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i hope u will list ECC ... it has 24Hr Vol: 15.5393 BTC on cryptorush and its only day 1 ... from today the coin is listed on http://coinmarketcap.com/volume.html#ecc .... they only have data from allcoin.com ... cryptorush is 3x time bigger in volume ... i think that if u move quik u will have a lot of trafic on your exchange
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Swisscex (OP)
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March 22, 2014, 05:45:38 PM Last edit: March 23, 2014, 08:55:28 PM by Swisscex |
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Dear traders
Please note that we deactivated the BTC markets with no activity. If there is enough demand again, we are happy to reopen them. For those who still have active orders in one of the markets listed below, you are still able to cancel them.
List of disabled markets: CAGE/BTC EMO/BTC TIPS/BTC EMU/BTC PANDA/BTC CORG/BTC PENG/BTC GRUMP/BTC MOON/BTC PND/BTC CTM/BTC HORS/BTC BAC/BTC LEAF/BTC BCX/BTC
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Swisscex (OP)
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March 23, 2014, 12:45:43 PM |
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Good news!
We will soon be listed on CoinWarz
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Equate
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March 23, 2014, 05:04:18 PM |
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I am unable to withdraw BTC , getting error > Failed to transfer BTC ?
any help
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Biomech
Legendary
Offline
Activity: 1372
Merit: 1022
Anarchy is not chaos.
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March 23, 2014, 06:17:59 PM |
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I just started looking at your exchange today. Very clean outlook. I'll be registering later today. I do have a coin request, if it's not already there and I missed it Old eyes, and all that. But if not, would you consider Petrodollars? I find it a rather interesting coin. Thanks.
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DonovanD
Newbie
Offline
Activity: 10
Merit: 0
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March 23, 2014, 08:11:40 PM |
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Don't know why you got rid of the CON/BTC market. I was trading well in that up until 3/12. Wasn't dead.
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Swisscex (OP)
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March 23, 2014, 08:53:02 PM |
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I am unable to withdraw BTC , getting error > Failed to transfer BTC ?
any help
There was a module missing on one of the frontend servers. We apologise for this, it should be working again. I just started looking at your exchange today. Very clean outlook. I'll be registering later today. I do have a coin request, if it's not already there and I missed it Old eyes, and all that. But if not, would you consider Petrodollars? I find it a rather interesting coin. Thanks. We are glad to welcome a new user You haven't missed it, we do not offer Petrodollars at the moment but if there are enough requests we are happy to add it. Don't know why you got rid of the CON/BTC market. I was trading well in that up until 3/12. Wasn't dead.
Due to low activity we decided to disable it. However, since there were a few trades in the last two weeks we are willing to reopen it for at least one more week. If the market remains the same we have to close it again.
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Maddin0815
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March 25, 2014, 03:04:16 PM |
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Good news!
We will soon be listed on CoinWarz
great news!! do you allready know more details?
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Nelberg
Newbie
Offline
Activity: 46
Merit: 0
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March 25, 2014, 09:54:42 PM |
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Pop up sell and buy things in the corner dont work anymore and the thing to copy deposit addresses doesnt work anymore.
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Swisscex (OP)
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March 26, 2014, 02:58:08 AM |
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Pop up sell and buy things in the corner dont work anymore and the thing to copy deposit addresses doesnt work anymore.
Hi Thank you for your message. We are aware about the "missing" notifications. They are missing due to a disconnect issue of the new streaming server. The developers are already looking into this issue. The copy issue is new to us but we now opened a ticket for that. Thanks for reporting it.
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takidd4597
Newbie
Offline
Activity: 18
Merit: 0
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March 26, 2014, 03:42:28 AM |
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I was trying to create an deposit address for charity coin but it say unavailable. Is this going to be open soon?
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Swisscex (OP)
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March 26, 2014, 06:33:59 AM |
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I was trying to create an deposit address for charity coin but it say unavailable. Is this going to be open soon?
We just tried it by ourselves and it's working so far. If it still doesn't work for you kindly contact our support https://swisscex.freshdesk.comThank you
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antonlevay
Member
Offline
Activity: 109
Merit: 10
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March 26, 2014, 09:09:04 AM Last edit: March 26, 2014, 09:19:06 AM by antonlevay |
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i think i broke the doge trading or something lol i was selling fine and now have open order stuck at 64% and i can not cancel it if i do a new sell order, it does not go through. if i do a buy order, it does not go through i even tried doge/ltc but same there. does not process almost 40 min for ticket. i know i am impatient, but i am tired and trades are halted it seems update- i see now, it says "trading service unavailable". if that was there before, my bad! i am so tired
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antonlevay
Member
Offline
Activity: 109
Merit: 10
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March 26, 2014, 10:34:05 AM |
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can anyone trade right now, or is it just me? been down for 2 hours now well that sucks but atleast i know i am not alone damn i knew i should have went to another exchange. but i like the swiss i put in a ticket and no response for almost 2 hours, but i guess they need thier sleep lol
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