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Author Topic: What would you change about crypto Exchanges?  (Read 717 times)
FindExchangeICO (OP)
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June 12, 2018, 01:47:32 PM
 #1

Hi everyone!

What do you not like about crypto exchanges? What do you think exchanges could do better?

Curious as to what you guys think!
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June 12, 2018, 02:28:00 PM
 #2

Hi everyone!

What do you not like about crypto exchanges? What do you think exchanges could do better?

Curious as to what you guys think!
In cryptocurrency exchanges I do not like it that most of the coins are dominated and manipulated by wealthy investors, which makes the market non-transparent and makes many new investors. do not want to participate in this market.
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June 12, 2018, 04:02:19 PM
 #3

either heavily regulated (so that they are more trusted) centralized exchanges.
or easily used with a lot more user friendly options decentralized exchanges so we eliminate the middle man and the trust issues all at once.

so far we have half of each of these! centralized exchanges that are somewhat regulated but not trusted yet and decentralized exchanges which are not easy to use and don't have the same options.

There is a FOMO brewing...
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June 12, 2018, 04:21:58 PM
 #4

Hi everyone!

What do you not like about crypto exchanges? What do you think exchanges could do better?

Curious as to what you guys think!
In cryptocurrency exchanges I do not like it that most of the coins are dominated and manipulated by wealthy investors, which makes the market non-transparent and makes many new investors. do not want to participate in this market.
New investors also make profit in crypto platform but experienced are make more profit because they are expert in this platform so they will make more profit and they are wealthy in current community. But new investors also wealthy investor in future so we should active this platform everyone make success.

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June 12, 2018, 04:30:14 PM
 #5

Hi everyone!

What do you not like about crypto exchanges? What do you think exchanges could do better?

Curious as to what you guys think!

Too much terms about verification process is the one that really annoys me. I understand that they are complying with the government terms but sometimes it's way too much e.g you submit documents but still failed although the output is clear and easy to view.

And another one of course, like anyone's concern, the way they handle their support. From better at first to worst and worst and worst.

For now, that's my concern.

In cryptocurrency exchanges I do not like it that most of the coins are dominated and manipulated by wealthy investors, which makes the market non-transparent and makes many new investors. do not want to participate in this market.

Well that's a common thing so no choice but to deal with that.

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June 12, 2018, 04:43:02 PM
 #6

Hi everyone!

What do you not like about crypto exchanges? What do you think exchanges could do better?

Curious as to what you guys think!

- Ugly UI
I have no problem with ugly websites as sometimes I like the old-fashioned websites like in 1990 but the "night mode" sometimes used as the main template really hurts the eyes

- Not so secure
It's maybe the most important thing when it's about an exchange if it can't protect its users while would they want to use the service.

- Low support reply
Support needs to be a priority too, you deal with the money of people and they can be frustrated when it's about money. They don't contact the support to get the weather for tomorrow.

- Not a lot of coins listed
for example Site 1 to trade coin A, site 2 to trade coin B site 3 to trade coin C and so. People prefer to use only 1 exchange having all their favorites coin listed

- Apply KYC
Why asking for KYC documents if the user is not dealing with a bank transfer (in or out)

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June 12, 2018, 07:54:00 PM
 #7

A lot of them are full of crap. Really messy interfaces, graphs everywhere and no reasonable set up. Needs to be simple with info that everyone can see really cleanly. Potentially with an option to expand to a higher user interface if wanted.

If you like it simple and easy with no messy graphs, use coinbase. It's probably the most newbie friendly (and at the same time unfriendly to pro traders) exchange out there.
I think most of the points were already made. Exchangest lack proper security, that's their greatest flaw. I'd also like them to have less KYC requirements.

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June 12, 2018, 08:06:31 PM
 #8

Some of the architects were going to launch an exchange, they have all the tech ready to run with pre-built charting pulling data from all other exchanges at 1second intervals, Coinbase, GDAX, with 10x leverage futures, but then they found out how much effort you need to put in and how little return you get dealing with retail traders, even with a $5k minimum deposit so just decided why bother, on chart trading using the tech, very nice.

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June 20, 2018, 09:30:53 AM
 #9

Do you mean exchanges in general or some particular? If talking about all exchanges in general, I would exclude trading fees. As for a particular platform - I use cex and woul love they expand the list of alts. Or at least add ltc and neo.
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June 20, 2018, 09:43:28 AM
 #10

Hi everyone!

What do you not like about crypto exchanges? What do you think exchanges could do better?

Curious as to what you guys think!
I think it's the reputation about crypto's are more important on the matter exchanges improve by time but people's way if thinking won't if they won't receive the truth about crypto's that could benefit us either way. Exchanges have many different functions and ways to befriend the users by having an easy explaination on their site. The reputation as we know on crypto's is bad though not too bad but it takes after the unrelated scams to sway the customers away.
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June 20, 2018, 10:10:35 AM
 #11

What I do not like about some exchange is the manipulation of prices and trading activities in it. But of course, exchanges are important when it comes to cryptocurrencies, some really need to improve the processing time and the transaction fees must be lesser.

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June 20, 2018, 10:24:10 AM
 #12

My main bugbear is account freezing. Places like Bitstamp will shut you down for crossing some line they haven't told you about even when you're fully verified.

Either you're verified or you're not. If you're going to spring more on me then you can piss right off.
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June 20, 2018, 10:34:43 AM
 #13

Hi everyone!

What do you not like about crypto exchanges? What do you think exchanges could do better?

Curious as to what you guys think!


Exchanges has had a tight competition regarding the fee, speed of transaction, easy to use tool, and other technical means. But, one thing than the best exchange must possess is excellent customer service. This is one of the main concern i dont like with several exchanges, their customer service. Slow response and takes too much time to reply to your ticket.

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June 20, 2018, 11:14:05 AM
 #14

Hi everyone!

What do you not like about crypto exchanges? What do you think exchanges could do better?

Curious as to what you guys think!
Bot, because that bot is really fucked up the price by always beat our sell/buy order by only 1 satoshi different which is really sucks to see. I hope bot never happen in exchange, so only real people that can trading, not bot. Second is the fee, I hope they can reduce more the fee.
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June 20, 2018, 11:22:22 AM
 #15

Hi everyone!

What do you not like about crypto exchanges? What do you think exchanges could do better?

Curious as to what you guys think!

I think more focus on customer service. Put more of those trading fees back into people who can answer support tickets quicker.
It's really frustrating when your money is held for days without any response.
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June 20, 2018, 01:00:32 PM
 #16


- Ugly UI
I have no problem with ugly websites as sometimes I like the old-fashioned websites like in 1990 but the "night mode" sometimes used as the main template really hurts the eyes

- Not so secure
It's maybe the most important thing when it's about an exchange if it can't protect its users while would they want to use the service.

- Low support reply
Support needs to be a priority too, you deal with the money of people and they can be frustrated when it's about money. They don't contact the support to get the weather for tomorrow.

- Not a lot of coins listed
for example Site 1 to trade coin A, site 2 to trade coin B site 3 to trade coin C and so. People prefer to use only 1 exchange having all their favorites coin listed

- Apply KYC
Why asking for KYC documents if the user is not dealing with a bank transfer (in or out)

I can agree with your thoughts, first impression is sometimes very important, perhaps the most important thing to user even register to exchange. Security is maybe most important factor regarding exchange, when you send coins on exchange in fact you have no more full control over them. Because of that all users coins should have insurance in the event that hack it happens. I know there are some companies in Japan who have offered such services, but I do not know if any exchange use insurance.

Support is weak point of most exchanges, given the amount of money they earn it is funny that you need wait for days to get answer on support ticket. Solution is simple, employ more people and give your users proof that they are appreciated and respected.

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June 20, 2018, 02:28:35 PM
 #17

Some of crypto exchanges that which I do not like that needs KYC in order to withdraw, setting high price bitcoin transaction fee mostly 0.001, but still slow when it comes processing, and slow support mostly it takes 2 weeks or more that they reply like cryptopia exchange.

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June 20, 2018, 02:33:10 PM
 #18

This is a great topic, I guess you're planning to establish a new exchange? my ultimate concern about exchanges is their slow support system, hopefully they will make a telegram group/discord/etc. for a quick response regarding concerns, no to email support. I hate that
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June 20, 2018, 02:37:33 PM
 #19

the common issue regarding almost every the current exchange such as low respond or high fees that this is necessary to change to makes us more comfortable use the exchange but the most important is every exchange should have high securities of level to ensure the costumers funds are safe

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June 20, 2018, 03:26:45 PM
 #20

Hi everyone!

What do you not like about crypto exchanges? What do you think exchanges could do better?

Curious as to what you guys think!
Most cryptocurrency exchanges have poor customer service and some even don't answer any inquiries and complaints, so what I want to change on exchanges is they should improve their support by hiring more employees that can provide good customer service experience to all of their users. Another thing is the security, we all know that exchanges are prone from hacking and we've seen a lot of exchanges got hacked and lost millions of dollars and the one that suffers are the customers, not getting any refund which is not their fault, so enhancing their system security is a must. And lastly, all exchanges should be regulated by government because this is the only way that people will have confidence that those platforms are safe.
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