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Author Topic: Gate.io now requires KYC?  (Read 555 times)
macchiato (OP)
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June 12, 2018, 03:24:32 PM
Last edit: June 13, 2018, 05:25:47 AM by macchiato
Merited by bitmover (1)
 #1

It was only today that it came to my knowledge that KYC is now needed to withdraw in Gate.io. The thing is, there was no warning that KYC compliance is needed before withdrawal. I can deposit whenever I want without KYC but upon withdrawal, a pop up dialog box states "ACTION REQUIRED: KYC REQUIRED". And there are no other options for id, only passport. I don't have one but I could provide driver's license or NBI clearance. Those are government issued too but gate.io has no other options for id. I am so frustrated right now. I hope this will be fixed.

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June 12, 2018, 03:38:23 PM
 #2

Yes, this has been true for the past 2-3 months. Some users have stated that a tor browser allowed them to bypass this; might be worth a shot.

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June 12, 2018, 03:53:23 PM
 #3

Yes, this has been true for the past 2-3 months. Some users have stated that a tor browser allowed them to bypass this; might be worth a shot.

I believe it is just very recent because a friend of mine had transactions just weeks ago. He was able to withdraw from gate without KYC, only via SMS authentication. That is why I asked for his help but to our discovery, gate has changed its rules already and I was not informed about it.

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June 12, 2018, 06:40:50 PM
 #4

It was only today that it came to my knowledge that KYC is now needed to withdraw in Gate.io. The thing is, there was no warning that KYC compliance is needed before withdrawal. I can deposit whenever I want without KYC but upon depositing, a pop up dialog box states "ACTION REQUIRED: KYC REQUIRED". And there are no other options for id, only passport. I don't have one but I could provide driver's license or NBI clearance. Those are government issued too but gate.io has no other options for id. I am so frustrated right now. I hope this will be fixed.

Honestly, good thing the noticed popped-up upon deposits and not after since it's way more worrying on your part as you are having difficulty how to be verified as there are no options for other identification card.

Also kind of surprise here that only passports are allowed for verification hmm. Mind contacting their customer support to verify that those are only accepted? Give it a shot as you will be more enlightened if the support will tell you what options you might want to consider.

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macchiato (OP)
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June 13, 2018, 05:27:12 AM
 #5

It was only today that it came to my knowledge that KYC is now needed to withdraw in Gate.io. The thing is, there was no warning that KYC compliance is needed before withdrawal. I can deposit whenever I want without KYC but upon depositing, a pop up dialog box states "ACTION REQUIRED: KYC REQUIRED". And there are no other options for id, only passport. I don't have one but I could provide driver's license or NBI clearance. Those are government issued too but gate.io has no other options for id. I am so frustrated right now. I hope this will be fixed.

Honestly, good thing the noticed popped-up upon deposits and not after since it's way more worrying on your part as you are having difficulty how to be verified as there are no options for other identification card.

Also kind of surprise here that only passports are allowed for verification hmm. Mind contacting their customer support to verify that those are only accepted? Give it a shot as you will be more enlightened if the support will tell you what options you might want to consider.


Oh no. Sorry I was mistaken. To clarify, THERE WAS NO WARNING ABOUT KYC WHEN DEPOSITING. The dialog box appears when you try to WITHDRAW it. I'd try contacting their customer support. Thank you.

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June 13, 2018, 05:35:38 AM
 #6

Automatic KYC with facial recognition & ID scanning technology, passport in 3 seconds
For withdrawal in verifying status, you must go through KYC2 first.
You can access your account, then click Wallet> KYC to upload your photo card and the required information.
After completing KYC1, you can proceed through KYC2.
When you complete KYC2, your withdrawal will take place immediately.
If you have completed KYC2, your withdrawal will run smoothly
macchiato (OP)
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June 13, 2018, 06:24:36 AM
 #7

Automatic KYC with facial recognition & ID scanning technology, passport in 3 seconds
For withdrawal in verifying status, you must go through KYC2 first.
You can access your account, then click Wallet> KYC to upload your photo card and the required information.
After completing KYC1, you can proceed through KYC2.
When you complete KYC2, your withdrawal will take place immediately.
If you have completed KYC2, your withdrawal will run smoothly

I am aware of the process. I am just not aware that KYC is needed before withrawal because I once used gate.io before and there was no KYC POLICY. My friend just also withdraw from gate just a few weeks ago without KYC. Are expired passports allowed?

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July 05, 2018, 05:36:48 AM
 #8

This is what you do...

Upload your GATE.IO id along with drivers license.
Follow the directions...it's right there on the KYC page...

Do this for all THREE passport photo REQUIREMENT uploads


Just use your DL instead of Passport


I was approved in one day

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July 05, 2018, 06:47:17 AM
 #9

Automatic KYC with facial recognition & ID scanning technology, passport in 3 seconds
For withdrawal in verifying status, you must go through KYC2 first.
You can access your account, then click Wallet> KYC to upload your photo card and the required information.
After completing KYC1, you can proceed through KYC2.
When you complete KYC2, your withdrawal will take place immediately.
If you have completed KYC2, your withdrawal will run smoothly

I am aware of the process. I am just not aware that KYC is needed before withrawal because I once used gate.io before and there was no KYC POLICY. My friend just also withdraw from gate just a few weeks ago without KYC. Are expired passports allowed?
In any KYC verifications expired documents or id's wont really be valid in all sorts.I was even shocked that they do already required KYC when you do ask for withdrawal and you are right they didnt even give out an announcement or just an email regarding on such new requirement but hence inspite of lacking passport since i was still not able to process that passport because it isnt necessary the method above me do works and been approved. Drivers license would do and tell them about your situation. The thing i do love is that they do verified fast.

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July 05, 2018, 07:07:06 AM
 #10

I also ran into this. When I refilled the balance and started to withdraw my coins, I was asked to pass KYC. It took me 2 days.
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July 05, 2018, 07:12:57 AM
 #11

exchanges that add KYC out of nowhere without any warnings are the worst. they basically fuck their users in the ass one day and expect them to thank them also.

and in my opinion they kill their own business by doing it too. people aren't going to give up their information at all they will simply move to another exchange. that is how Binance grew big to #1 rank.
and eventually they will all go extinct and be replaced by decentralized exchanges

Holding Bitcoin More Every Day
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July 05, 2018, 07:37:30 AM
 #12

It's so sad news. I think they should add more option for the various country because everyone doesn't have Passport. But there is more one problem for exchange site or who ask for KYC if we don't have any ID or Driver licenses in international language English. one the other hand it's not a public fault so they should have a different department where can read multiple languages (for user help). However at this time request to Gate.io, please add more option to verify user ID.

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July 05, 2018, 10:21:59 AM
 #13


Similarly, bittrex can not deposit and withdraw when your account is not verified.I think it's hard to get the rules in these exchanges maybe all exchangers need to
 It is necessary that the kyc will have the bounty hunter here.
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July 05, 2018, 10:37:12 AM
 #14

Before I make deposit  in any exchange,  I have to know first they offer unverified account for withdrawal or not. This very important for me for my money.  I have verified account in gate.io and I used only national ID to get it, and they proceeded  that verification  just a few hours. For the better ask again in their telegram official to know more about verification process.

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July 05, 2018, 09:16:48 PM
 #15

I hate doing KYC procedure, but if the project or company is trustworthy I don’t have a problem with doing that. If some airDrops or small bounties require KYC in the end, it is possibly a scam and fishing.
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July 05, 2018, 11:13:41 PM
 #16

Maybe you didn't esquire earlier because KYC is a must for you to make withdrawal on Gate.io. It is just a simple process and within a day or two, your account make withdrawal if you pass the Kyc.
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July 05, 2018, 11:17:54 PM
 #17

I also ran into this. When I refilled the balance and started to withdraw my coins, I was asked to pass KYC. It took me 2 days.
Wow guys I think I will also have to go through all this KYC there than because I have few bucks there and I haven't checked about their KYC policy for withdrawal before I deposit.

How was the process? We even can't withdraw a cent before passing this lengthy verification there? Angry Roll Eyes
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October 12, 2018, 10:03:35 AM
 #18

Gate.io does not offer unverified account for withdrawal, i also use this exchange and for the verification of ID is was take just  a few hours. Not all Asian exchange offer unverified account for withdrawal. Other Asian exchange that does not offer unverified account for withdrawal is Huobi. But there are many others Asian exchange provide unverified account for Withdrawal with limited daily amount, like Binance, Okex, Bibox.

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October 12, 2018, 12:39:25 PM
 #19

Most of the cryptocurrency exchanges require KYC/AML/CFT regulations, so we do as a BitBay Exchange Smiley
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October 12, 2018, 07:10:29 PM
 #20

I don't like exchanges that allow us to make deposit but ask for kyc when we want to withdraw our money. They should have asked kyc at the beginning, when we created an account. And there seem to be several exchanges that carry out this practice.

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October 12, 2018, 08:18:39 PM
 #21

Let us accept that time to time probably all exchanges are implementing KYC, I have an account in gate.io too. Yes, it is required KYC before you can withdraw your fund but we don't have anything to do just to obey their rules. That's is a part of crypto now companies or exchanges are implementing on that. As of now choosing a good exchange is a must, those having a reputable and you are safe when submitting your KYC as personal information.
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October 12, 2018, 10:10:35 PM
 #22

As of now choosing a good exchange is a must, those having a reputable and you are safe when submitting your KYC as personal information.
Can we really be sure that people's personal information is safe with the exchanges we verify ourselves at? I'm not convinced of that at all, especially with how we don't know where and how they exactly store our information.

We also don't know if they share our information with the authorities. I strongly believe that people might be hearing from their tax department at some point in the future with how they believe crypto is either tax free or anonymous.

Even if crypto was actually anonymous, your trading activity on centralized exchanges isn't, and based on that they can and will hold you responsible for not declaring gains and holdings.

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November 01, 2018, 01:18:41 AM
 #23

Gate.io does not offering unverified account for withdrawal same like Huobi,  it's different with Binance  and Okex.  But the process of verification just take a while.  I think we should be ask about withdrawal process on the exchanges  before make any deposit.

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November 19, 2018, 08:13:13 AM
 #24

I used gate.io and they process the KYC verification just a few hours, i just used National ID. We should be surpass 2 step verification , that is KYC1 and KYC 2 but they handle it by fast. Gate.io is one if the good crypto exchange although this exchange does not provide unverified account for withdrawal buy they listed many potential coin, and they add some new feature like Price condition order.
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November 20, 2018, 07:22:24 AM
 #25

I used gate.io and they process the KYC verification just a few hours, i just used National ID. We should be surpass 2 step verification , that is KYC1 and KYC 2 but they handle it by fast. Gate.io is one if the good crypto exchange although this exchange does not provide unverified account for withdrawal buy they listed many potential coin, and they add some new feature like Price condition order.
Well, it is a normal thing a lot of people should be expecting in the long run. Sure, there is no form of verification now in some exchanges like binance in which you can make 2BTC transaction in a day, but that does not mean there won't be in the long run as we have basically all seen bittrex as a very good example.

I personally do not have a problem with KYC anyway, what is very important is to be sure of the legitimacy of the exchange you are making use of and as long as you know you are fine with it, you will just have to abide by their rules, and with the way regulation is beginning to take course these days, I won't be surprised to see most exchanges doing the same in the long run.
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November 20, 2018, 08:10:37 AM
 #26

Most of the exchanges are now KYC compliant and i see nothing wrong with that as long we have nothing to hide that we are not involved in illegal activity in which our identity will become questionable. Maybe your exchange misinformed you in advance regarding KYC but there is nothing you can do but to comply or shift to other exchanges.
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April 18, 2019, 10:28:15 AM
 #27

why using tor is a way to bypass kyc? Isn't kyc required in some countries? I want to deposit funds to this exchange but I am afraid I cannot withdraw without KYC, it says to me I have 100BTC/day
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April 18, 2019, 11:34:26 AM
 #28

Contrary to the popular opinion of other people I think that instead of use getting frustrated with KYCs being implemented by the use of their services I do think that we should be happy about it. Knowing that they are complying with the law and is not violating it gives me a peace of mind that they should be trusted with our money. Your problem right now shouldn't even be a problem as you could easily get other government ids in your country, thwy might have required those ids as its the only thing accepted by their country right now.
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April 19, 2019, 01:21:11 AM
 #29

I don't see it as a negative improvement because everything needs to be transparent so this type of development will always needed to be giving the opportunity of watching clearly what is going on here that's why the KYC is important to give by anyone.

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April 19, 2019, 04:28:19 AM
 #30

I don't see it as a negative improvement because everything needs to be transparent so this type of development will always needed to be giving the opportunity of watching clearly what is going on here that's why the KYC is important to give by anyone.
In the long run, all exchanges will require KYC, so we have to be ready with that.
Our only chance if we don't want to comply with this requirement is through decentralized exchange, but we can't get away with non compliance
as all of us needs to trade our bitcoin into fiat to make it useful in real life.

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April 19, 2019, 08:27:43 AM
 #31

why using tor is a way to bypass kyc? Isn't kyc required in some countries? I want to deposit funds to this exchange but I am afraid I cannot withdraw without KYC, it says to me I have 100BTC/day
When you are already dealing with high volume amounts of BTC/Day transaction then most exchangers as of this moment would really ask for KYC verification even Binance.

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June 20, 2019, 12:15:57 PM
 #32

All exchange is needed, because it is used to get to know customers and intermediaries, such as identity, source of income, address of residence, place of business and office of the customer. This is to avoid money laundering transactions. And all exchanges don't want to take the risk of investor fraud money.
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June 20, 2019, 12:41:19 PM
 #33

All exchange is needed, because it is used to get to know customers and intermediaries, such as identity, source of income, address of residence, place of business and office of the customer. This is to avoid money laundering transactions. And all exchanges don't want to take the risk of investor fraud money.
It all these things required if you have a big amount invested with their site but for the simple trader, it only need to submit ID's for verification.
There are some reasons why they are asking for this, not only for their own but for the safety of everyone who is taking part in it.
If only be the way to solve from fraud and some form of scamming, then why not to support with this.

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Malamok101
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June 20, 2019, 12:53:21 PM
 #34

Gate.io is already required a kyc for a very long time ago since it was use by many people specially for those people always list their tokens in that exchange.

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June 20, 2019, 01:29:02 PM
 #35

This is not new in trading industry since most popular exchange site are now requiring kyc like what happen to gate.io maybe the team of the site have their own reason why there required this kyc system, personally we cannot assure if our personal identity is safe.
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