macchiato (OP)
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June 12, 2018, 03:24:32 PM Last edit: June 13, 2018, 05:25:47 AM by macchiato |
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It was only today that it came to my knowledge that KYC is now needed to withdraw in Gate.io. The thing is, there was no warning that KYC compliance is needed before withdrawal. I can deposit whenever I want without KYC but upon withdrawal, a pop up dialog box states "ACTION REQUIRED: KYC REQUIRED". And there are no other options for id, only passport. I don't have one but I could provide driver's license or NBI clearance. Those are government issued too but gate.io has no other options for id. I am so frustrated right now. I hope this will be fixed.
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MintDiceSupport
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MintDice Support
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June 12, 2018, 03:38:23 PM |
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Yes, this has been true for the past 2-3 months. Some users have stated that a tor browser allowed them to bypass this; might be worth a shot.
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Mintdice.com
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macchiato (OP)
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June 12, 2018, 03:53:23 PM |
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Yes, this has been true for the past 2-3 months. Some users have stated that a tor browser allowed them to bypass this; might be worth a shot.
I believe it is just very recent because a friend of mine had transactions just weeks ago. He was able to withdraw from gate without KYC, only via SMS authentication. That is why I asked for his help but to our discovery, gate has changed its rules already and I was not informed about it.
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harizen
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For support ➡️ help.bc.game
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June 12, 2018, 06:40:50 PM |
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It was only today that it came to my knowledge that KYC is now needed to withdraw in Gate.io. The thing is, there was no warning that KYC compliance is needed before withdrawal. I can deposit whenever I want without KYC but upon depositing, a pop up dialog box states "ACTION REQUIRED: KYC REQUIRED". And there are no other options for id, only passport. I don't have one but I could provide driver's license or NBI clearance. Those are government issued too but gate.io has no other options for id. I am so frustrated right now. I hope this will be fixed.
Honestly, good thing the noticed popped-up upon deposits and not after since it's way more worrying on your part as you are having difficulty how to be verified as there are no options for other identification card. Also kind of surprise here that only passports are allowed for verification hmm. Mind contacting their customer support to verify that those are only accepted? Give it a shot as you will be more enlightened if the support will tell you what options you might want to consider.
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macchiato (OP)
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June 13, 2018, 05:27:12 AM |
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It was only today that it came to my knowledge that KYC is now needed to withdraw in Gate.io. The thing is, there was no warning that KYC compliance is needed before withdrawal. I can deposit whenever I want without KYC but upon depositing, a pop up dialog box states "ACTION REQUIRED: KYC REQUIRED". And there are no other options for id, only passport. I don't have one but I could provide driver's license or NBI clearance. Those are government issued too but gate.io has no other options for id. I am so frustrated right now. I hope this will be fixed.
Honestly, good thing the noticed popped-up upon deposits and not after since it's way more worrying on your part as you are having difficulty how to be verified as there are no options for other identification card. Also kind of surprise here that only passports are allowed for verification hmm. Mind contacting their customer support to verify that those are only accepted? Give it a shot as you will be more enlightened if the support will tell you what options you might want to consider. Oh no. Sorry I was mistaken. To clarify, THERE WAS NO WARNING ABOUT KYC WHEN DEPOSITING. The dialog box appears when you try to WITHDRAW it. I'd try contacting their customer support. Thank you.
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Gerci
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June 13, 2018, 05:35:38 AM |
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Automatic KYC with facial recognition & ID scanning technology, passport in 3 seconds For withdrawal in verifying status, you must go through KYC2 first. You can access your account, then click Wallet> KYC to upload your photo card and the required information. After completing KYC1, you can proceed through KYC2. When you complete KYC2, your withdrawal will take place immediately. If you have completed KYC2, your withdrawal will run smoothly
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macchiato (OP)
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June 13, 2018, 06:24:36 AM |
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Automatic KYC with facial recognition & ID scanning technology, passport in 3 seconds For withdrawal in verifying status, you must go through KYC2 first. You can access your account, then click Wallet> KYC to upload your photo card and the required information. After completing KYC1, you can proceed through KYC2. When you complete KYC2, your withdrawal will take place immediately. If you have completed KYC2, your withdrawal will run smoothly
I am aware of the process. I am just not aware that KYC is needed before withrawal because I once used gate.io before and there was no KYC POLICY. My friend just also withdraw from gate just a few weeks ago without KYC. Are expired passports allowed?
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jimmythis2007
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July 05, 2018, 05:36:48 AM |
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This is what you do...
Upload your GATE.IO id along with drivers license. Follow the directions...it's right there on the KYC page...
Do this for all THREE passport photo REQUIREMENT uploads
Just use your DL instead of Passport
I was approved in one day
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Hamphser
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Catalog Websites
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July 05, 2018, 06:47:17 AM |
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Automatic KYC with facial recognition & ID scanning technology, passport in 3 seconds For withdrawal in verifying status, you must go through KYC2 first. You can access your account, then click Wallet> KYC to upload your photo card and the required information. After completing KYC1, you can proceed through KYC2. When you complete KYC2, your withdrawal will take place immediately. If you have completed KYC2, your withdrawal will run smoothly
I am aware of the process. I am just not aware that KYC is needed before withrawal because I once used gate.io before and there was no KYC POLICY. My friend just also withdraw from gate just a few weeks ago without KYC. Are expired passports allowed? In any KYC verifications expired documents or id's wont really be valid in all sorts.I was even shocked that they do already required KYC when you do ask for withdrawal and you are right they didnt even give out an announcement or just an email regarding on such new requirement but hence inspite of lacking passport since i was still not able to process that passport because it isnt necessary the method above me do works and been approved. Drivers license would do and tell them about your situation. The thing i do love is that they do verified fast.
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Missterio
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July 05, 2018, 07:07:06 AM |
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I also ran into this. When I refilled the balance and started to withdraw my coins, I was asked to pass KYC. It took me 2 days.
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BitcoinHodler
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July 05, 2018, 07:12:57 AM |
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exchanges that add KYC out of nowhere without any warnings are the worst. they basically fuck their users in the ass one day and expect them to thank them also.
and in my opinion they kill their own business by doing it too. people aren't going to give up their information at all they will simply move to another exchange. that is how Binance grew big to #1 rank. and eventually they will all go extinct and be replaced by decentralized exchanges
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Holding Bitcoin More Every Day
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kakonhat
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July 05, 2018, 07:37:30 AM |
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It's so sad news. I think they should add more option for the various country because everyone doesn't have Passport. But there is more one problem for exchange site or who ask for KYC if we don't have any ID or Driver licenses in international language English. one the other hand it's not a public fault so they should have a different department where can read multiple languages (for user help). However at this time request to Gate.io, please add more option to verify user ID.
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gohan21
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July 05, 2018, 10:21:59 AM |
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Similarly, bittrex can not deposit and withdraw when your account is not verified.I think it's hard to get the rules in these exchanges maybe all exchangers need to It is necessary that the kyc will have the bounty hunter here.
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apityeh71
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July 05, 2018, 10:37:12 AM |
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Before I make deposit in any exchange, I have to know first they offer unverified account for withdrawal or not. This very important for me for my money. I have verified account in gate.io and I used only national ID to get it, and they proceeded that verification just a few hours. For the better ask again in their telegram official to know more about verification process.
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bachus
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July 05, 2018, 09:16:48 PM |
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I hate doing KYC procedure, but if the project or company is trustworthy I don’t have a problem with doing that. If some airDrops or small bounties require KYC in the end, it is possibly a scam and fishing.
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kofibee12
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July 05, 2018, 11:13:41 PM |
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Maybe you didn't esquire earlier because KYC is a must for you to make withdrawal on Gate.io. It is just a simple process and within a day or two, your account make withdrawal if you pass the Kyc.
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mobnepal
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July 05, 2018, 11:17:54 PM |
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I also ran into this. When I refilled the balance and started to withdraw my coins, I was asked to pass KYC. It took me 2 days.
Wow guys I think I will also have to go through all this KYC there than because I have few bucks there and I haven't checked about their KYC policy for withdrawal before I deposit. How was the process? We even can't withdraw a cent before passing this lengthy verification there?
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wayaneka
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October 12, 2018, 10:03:35 AM |
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Gate.io does not offer unverified account for withdrawal, i also use this exchange and for the verification of ID is was take just a few hours. Not all Asian exchange offer unverified account for withdrawal. Other Asian exchange that does not offer unverified account for withdrawal is Huobi. But there are many others Asian exchange provide unverified account for Withdrawal with limited daily amount, like Binance, Okex, Bibox.
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BitBay*
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October 12, 2018, 12:39:25 PM |
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Most of the cryptocurrency exchanges require KYC/AML/CFT regulations, so we do as a BitBay Exchange
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emberbekas
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October 12, 2018, 07:10:29 PM |
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I don't like exchanges that allow us to make deposit but ask for kyc when we want to withdraw our money. They should have asked kyc at the beginning, when we created an account. And there seem to be several exchanges that carry out this practice.
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