from Btc-e withdraw LTC to an address, but there is no my coins [Resolved]

[dadas15]

Hi;

I sent 26 LTC to another site from Btc-e but the coins dont arrive.
I open a ticket on Btc-e and still waiting for response.
can anyone help me?

the address is LPP2w67njWLwuKvW8pyEWeR9Nxr9r8ksbU

thanks...

resolved 06.02.2013, resend the coins by btc-e

[ajw7989]

the key to getting anything from btc-e is to not let up. open a support ticket and let it stay open. Try to keep the ticket short and in russian since its their native language. Also make a post in their russian and english thread on btc-e. THeir support is terrible and it may take a week or two to get resolved but as long as your persistent it should happen Good luck

[dadas15]

the key to getting anything from btc-e is to not let up. open a support ticket and let it stay open. Try to keep the ticket short and in russian since its their native language. Also make a post in their russian and english thread on btc-e. THeir support is terrible and it may take a week or two to get resolved but as long as your persistent it should happen Good luck

Thanks for your answer

[a4fire]

You can check out Litecoin transaction status at http://block-explorer.com/

[dadas15]

You can check out Litecoin transaction status at http://block-explorer.com/

I check it but there isnt 26 LTC, I send some LTC to same addreess for trying, this LTCs is appear on http://block-explorer.com/.

http://block-explorer.com/address/LPP2w67njWLwuKvW8pyEWeR9Nxr9r8ksbU

[dadas15]

it is very very sad but now I send some BTCs and they are not arrive too.
What is the problem?

I sent BTCs to this address (1EfoLkYZxAoGdZidDRhsTV5AehRcUHgisb) but there is no record on blockchain.info


the BTC-E record    -->   #332229849   -0.71730464 BTC   Withdrawal BTC to address 1EfoLkYZxAoGdZidDRhsTV5AehRcUHgisb   05.02.1418:32:01   

https://blockchain.info/address/1EfoLkYZxAoGdZidDRhsTV5AehRcUHgisb

[dadas15]

I open a ticket on support and they change the status to "In Progress".
it is good thing that show someone interest with problem.
I hope the same thing for the tiket of LTC.

[providers36]

just be patient, btc-e is responsible and solves problems

[keithers]

This may be a stupid question, but did you confirm the withdrawal when they sent the withdraw email to your email address?

I have never had problems withdrawing funds from BTC-E.   To be honest though, every time I withdraw funds, I always withdraw the minimum amount first.  Yes, I know I get double the fees, but I want to make sure that the withdraw works smoothly before I pull out the rest that I am taking out...

[dadas15]

just be patient, btc-e is responsible and solves problems

I am triyng be patient but I loss money every day bucause of I make trade

I open 2 ticket, one for LTC, one for BTC (I have 2 lost )
The BTC side turn the status of ticket es "in progress", but there is no any action on LTC side.

how do they give back the coins?
do they balance on site or transwer the address?

thanks a lot...

 

[dadas15]

This may be a stupid question, but did you confirm the withdrawal when they sent the withdraw email to your email address?

I have never had problems withdrawing funds from BTC-E.   To be honest though, every time I withdraw funds, I always withdraw the minimum amount first.  Yes, I know I get double the fees, but I want to make sure that the withdraw works smoothly before I pull out the rest that I am taking out...

thansk for answer.
I confirm the mail.
I use withdrawal 5-6 times everyday, so I think the source of problem is this.
so I have high risk.

[ajw7989]

This may be a stupid question, but did you confirm the withdrawal when they sent the withdraw email to your email address?

I have never had problems withdrawing funds from BTC-E.   To be honest though, every time I withdraw funds, I always withdraw the minimum amount first.  Yes, I know I get double the fees, but I want to make sure that the withdraw works smoothly before I pull out the rest that I am taking out...

thansk for answer.
I confirm the mail.
I use withdrawal 5-6 times everyday, so I think the source of problem is this.
so I have high risk.

let us know how this works out for you so others will know if they are resolving these issues and about how long its taking.

[dadas15]

This may be a stupid question, but did you confirm the withdrawal when they sent the withdraw email to your email address?

I have never had problems withdrawing funds from BTC-E.   To be honest though, every time I withdraw funds, I always withdraw the minimum amount first.  Yes, I know I get double the fees, but I want to make sure that the withdraw works smoothly before I pull out the rest that I am taking out...

thansk for answer.
I confirm the mail.
I use withdrawal 5-6 times everyday, so I think the source of problem is this.
so I have high risk.

let us know how this works out for you so others will know if they are resolving these issues and about how long its taking.

You right.
I triying do same thing for all of users.
so this topic can be a help guide for users.

the tickets number is
AFX-484-94525  -->LTC
JTN-630-63385  -->BTC

[dadas15]

the problem is resolved and the coins on wallet
thanks btc-e
thanks everybody for helps

and now I am at fear about withdraw from BTC-E, I think they must solve this bug ASAP.