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June 18, 2018, 04:39:45 PM |
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If you have your QR code, you can recover with your original account. If you don't have QR code, then I am not sure if anyone can help you, you can try to contact account support.
This solution is only if you can find your QR code:
Following the steps below:
Step 1: Install Google Authenticator on your new phone On your new phone, download and install the Google Authenticator app from the Google Play Store or the App Store.
Step 2: Change your 2-Step Verification settings On your computer, sign in to your personal Google Account. If you're asked for a verification code, you can use a backup code. In the upper right corner of the screen, click on your name or your photo, then click My Account. Click Sign-in & security. In "Password & sign-in method," click 2-Step Verification. Enter your password. You might be asked for your verification code. Make sure your backup numbers are still correct. Under "Authenticator app" click Change phone. Select the type of phone that will have the Authenticator. You'll see a screen with a barcode and a space to enter a verification code. Stay on this screen. Step 3: Complete the transition Open Google Authenticator on your new phone. Tap Begin. Tap Scan a barcode. Scan the barcode on your computer screen with your phone. If you can't scan it, tap Can't scan it and follow the instructions on the screen. You will now see a verification code on Authenticator on your new phone. Enter the code in your browser and click on Verify and Save.
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