Electrum 3.0.5 wallet problem

[sfmining]

I am experiencing a strange problem with my Bitcoin Electrum wallet. This is what I do:

1) Launch my Electrum 3.0.5 wallet
2) Click on Send
3) Enter the Bitcoin address to pay to
4) Enter the amount
5) Click the Send button

NOTHING HAPPENS!

Normally a popup opens for me to enter my password and then another popup for me to enter the Google 2FA, however nothing is happening and I cannot make the payment.

I closed my Electrum wallet and relaunched it but still nothing, I even restarted my computer but I am still experiencing the same problem as described above.

Would appreciate any help.

Thanks

[mocacinno]

Without much information, i only could suggest :
1. Re-install or update (Newest version is 3.1.3 BTW) your Electrum wallet, there's chance the application corrupted.
2. Check if another application working properly. If other application don't work properly, try to reinstall/repair your OS since important system files might be missing or corrupted.

Those two steps are defenatly a good start, i would like to add the following step... It's a bit harder than the steps ETFbitcoin proposed, so i'd keep this step as a last resort:

- use a different pc/laptop or at least a different user account to run the latest standalone version of electrum and restore your wallet from seed, make sure the green indicator in the right bottom of the screen is green, make sure your system is clean, make sure the root disk isn't full... Enable coin controll and double check there are unspent outputs you can spend. If everything is OK, and you still can't spend your BTC, i'm running out of idears

Good luck

[hash-pool.eu]

Which operating system do you use and is your wallet connected (this is indicated on the right lower corner with a green or red circle)?

You can try to sign a message to further troubleshoot the problem. This option is available under 'Tools' and 'Sign/verify message'. Furthermore you can check the options under network and whether it is on 'Select server automatically' or not.

It would also be helpful if you could provide some screenshots, just redact the balances before.

[buwaytress]

Every time I experience a crash in Electrum it has always happened if the wallet somehow did not finish syncing or. Rashed during a spend. And every time, like you, relaunching never fixes, it's like the wallet file is permanently damaged during a crash.

But restoring seed always fixes the issue. Delete all wallet files and simply restore. But yeah, go update the latest version first, there's a security vulnerability in your version.

[Xynerise]

Check the lower right hand corner of the screen, is the icon green or not?

[sfmining]

Without much information, i only could suggest :
1. Re-install or update (Newest version is 3.1.3 BTW) your Electrum wallet, there's chance the application corrupted.
2. Check if another application working properly. If other application don't work properly, try to reinstall/repair your OS since important system files might be missing or corrupted.

Also, check whether your network status (in Electrum).

Thank you very much for all your advice.

Please confirm that this is how I should update:

1) go to electrum.org
2) download the latest file for OSX
3) run the dmg file
4) a popup opens with the electrum logo in it
5) drag the electrum logo into the Apps folder over the existing version I have installed

I think that this is what I did last time and everything was updated and all my wallets were accessible properly without having to restore anything from the seed.

Thanks

[mocacinno]

Without much information, i only could suggest :
1. Re-install or update (Newest version is 3.1.3 BTW) your Electrum wallet, there's chance the application corrupted.
2. Check if another application working properly. If other application don't work properly, try to reinstall/repair your OS since important system files might be missing or corrupted.

Also, check whether your network status (in Electrum).

Thank you very much for all your advice.

Please confirm that this is how I should update:

1) go to electrum.org
2) download the latest file for OSX
3) run the dmg file
4) a popup opens with the electrum logo in it
5) drag the electrum logo into the Apps folder over the existing version I have installed

I think that this is what I did last time and everything was updated and all my wallets were accessible properly without having to restore anything from the seed.

Thanks

I have never used a mac, but using this procedure will only work if the wallet file isn't corrupted. If you want to be 100% sure, just run a standalone version on a clean pc and restore from seed....
The procedure you describe might work if the newer version solves a bug that lead to the strange behaviour on your side, but if it isn't a software bug but rather an OS/network/wallet related problem, just updating your existing wallet might not do the trick.

Do you own ANY other device other than the device on which your wallet is giving your troubles? There are binaries available for linux, windows, osx and android.

[Abdussamad]

Without much information, i only could suggest :
1. Re-install or update (Newest version is 3.1.3 BTW) your Electrum wallet, there's chance the application corrupted.
2. Check if another application working properly. If other application don't work properly, try to reinstall/repair your OS since important system files might be missing or corrupted.

Also, check whether your network status (in Electrum).

Thank you very much for all your advice.

Please confirm that this is how I should update:

1) go to electrum.org
2) download the latest file for OSX
3) run the dmg file
4) a popup opens with the electrum logo in it
5) drag the electrum logo into the Apps folder over the existing version I have installed

I think that this is what I did last time and everything was updated and all my wallets were accessible properly without having to restore anything from the seed.

Thanks

Go to file > save copy and make a backup of your wallet file just in case. Then update electrum like you did last time.