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MoneyPak froze my account
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Topic: MoneyPak froze my account (Read 706 times)
Cincinnatistuff
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MoneyPak froze my account
February 06, 2014, 02:01:37 PM
#1
MoneyPak has frozen my account. I have only had about 10 trades in two weeks and its a verified account.
When I called MoneyPak the rep first told me that it was because I have to many transactions from different geographic areas. I asked where it said I had to buy my MoneyPaks at the same store.
Then she said they had a “2 reload per week limit”. I asked them to tell me where it states that in their TOS and the woman couldn't find it. She made a few more excuses, each time I asked her to explain where it said that in the TOS I had in front of me. At one point she said “I cannot see that in the terms but my computer tells me its in there.”
She then put me on hold and another woman came online saying she was a supervisor and that it was a law to prevent money laundering and it was the government that made them do it. I again asked to see where it said that and they said I would have to contact the US government. To get the money out I have to wait for MoneyPak to send me a check.
Has anyone else had this happen to them?
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