0 balance on mycelium wallet

[egetrorx]

I have problem with ledger nano and i login with my 24 word pass from ledger to mycelium and coinomi wallet but balance is 0
I should have 0.56
https://blockchain.info/address/13B8bn3ZtkS2sTmGcdMpTentUBGJjRNrz4
wallet address is ok
Where is problem?

[cryptonerddy]

Maybe you made an error writing down the right seed phrase, can you access the coins on your ledger?

[egetrorx]

i did before and i see balance but now I need update firmware...

[HCP]

It is likely to be one of three things:

1. Your 24 word seed phrase is incorrect
2. Your 24 word seed phrase is correct, but you also used a wallet passphrase with your Ledger Nano (is it the "S" model or the original Nano?)
3. Your 24 word seed mnemonic is correct, but you're using the wrong derivation path

I don't think it is likely to be #3, as I'm fairly sure that Mycelium and Ledger both use BIP44... so it should be using the correct derivation path of m/44'/0'/0'

[egetrorx]

It is likely to be one of three things:

1. Your 24 word seed phrase is incorrect
2. Your 24 word seed phrase is correct, but you also used a wallet passphrase with your Ledger Nano (is it the "S" model or the original Nano?)
3. Your 24 word seed mnemonic is correct, but you're using the wrong derivation path

I don't think it is likely to be #3, as I'm fairly sure that Mycelium and Ledger both use BIP44... so it should be using the correct derivation path of m/44'/0'/0'

1.is correct because i log in
2.no passphrase
3.should be 3 but i see on official website that they support mycelium and coinomi

[cryptonerddy]

Update the firmware of ledger then.

[bob123]

3.should be 3 but i see on official website that they support mycelium and coinomi

What did you actually try to accomplish?

Did you try to access your coins because it somehow doesn't work with ledgers chrome application / electrum?
Or did you try to 'pair' it with your mobile wallet?

The nano s can be used with mycelium (as a hardware wallet).

What you actualy did when entering the seed is to expose your mnemonic seed.
If you intended to further use this seed, you might reconsider this. After you have gained access to your coins, the best would be to generate a new seed (reinitialize your nano s).
This seed should never be shared with any person/application.

[BitMaxz]

Try to let sync first the mycelium wallet because sometimes the mycelium network is slow, I sometimes experience to have a 0 balance on my mycelium and even I have a balance I couldn't transfer a bitcoin to other wallet.
So I think there's a bug on mycelium or any wallet on mobile try to report it to mycelium support check this
https://mycelium-support.zendesk.com/hc/en-us/requests/new

You can also try to clear history and data of your phone then try again and let the mycelium to sync first on the network.

[HCP]

1.is correct because i log in

That doesn't necessarily mean it is the correct 24 word seed mnemonic... it just means you have a "valid" 24 word seed mnemonic. Given that apparently you have already entered that 24 word seed into Mycelium, you can try here: https://iancoleman.io/bip39/

Enter you seed mnemonic at the top, then click the "BIP44" tab. You should see your "13B8bn3ZtkS2sTmGcdMpTentUBGJjRNrz4" address listed at the bottom. (Note, if you've created a LOT of addresses, you may need to increase the number displayed to 50 or 100 etc)...

If you don't see that address listed at first (even after increasing to 100), it's possible that address is one of your "change addresses", so try changing the "External/Internal" value from 0 to 1:



If you still don't see your address listed (after increasing to 100 and changing External/Internal), then there is a very good chance that you have the "wrong" 24 word seed mnemonic.