✨ BITCASINO - Elevate Your Gameplay 💎 #1 VIP Crypto Casino ✈️

[Bitcasino.io Support]

You don’t have isoftbet games?

@Slarkboy,
At the time being we don't have iSoftBet games, but we will be having them in 3 months!

Good to see that this site still in a good run and active for so many months.
Is your promotion still running or just stop?
I stopped playing in this site when I addicted to stake  but now I'm planning to back play and try my luck in your site.
Do you have any suggestion gamed to play?

@dark08,
If you are referring to our Easter egg promotion, it ended on Sunday, but we're still having on-site promotions 3 times per week.

One of my favourite slots are Book of Dead and Big Bad Wolf. And I do give Mega Moolah a try, when the jackpot goes high

Cheers,
Karl
Bitcasino.io

[Alpinat]

I am currently planning to play in this gambling website this week and I am here to ask a question. Is there something you can suggest to play in your gambling website? I think it will be better if you answer me so I will come and play it.  Bitcoincasino's odds are good based on users said about this website.

[iluminate1]

Im not one to usually write reviews or respond to  threads, However in the hopes of helping even one person make a better informed decision. I've been
playing at bitcasino.io for about 6 months straight, everyday depositing an average 150-200 mbtc a day .

I have very mixed feelings about there promotions. Ones like the easter promo where you opt in and are told you will receive a surprise bonus @ some point throughout the promo period. It doesn't happen.

I mean i spend a third of my day on this casino spending my money but getting a bonus that's acceptable and fair and competitive from bitcasino
is like pulling teeth.

It was not always like this. though. 5 weeks ago  i asked for some spins after loosing quite a bit in a day, and the support staff named Hong said she couldn't offer anything but she needed a moment, which was odd because Hong would give me free spins almost daily.(average of three deposits in between)  free spins.  2 min later she came back informed me that loyalyty had given 50 mbtc to my account with no wager minimum at all. I felt  like they obviously cared enough about me and made me feel like a valued customer.

It seems as if in the last month everything's changed,... they treat there best customers worse by the day .  I have only ever made  4 withdrawals from here. nothing over 1 btc. and compared to my probably 2000 deposits  these withdrawals are miniscule.

 I  want to find  somewhere else at this point, that does value a daily customer such as myself . I've never asked for much ...it doesn't take much to make me feel appreciated, but giving me nothing or some 20 free spins that i win less than 1 mbtc after making 300 mbtc in deposits in a day just isn't cutting it for me anymore.

If anyone has any suggestions of a casino with similar instant payouts and treats a loyal customer good by all means please let me know.

[Bitcasino.io Support]

Hey guys!

I am currently planning to play in this gambling website this week and I am here to ask a question. Is there something you can suggest to play in your gambling website? I think it will be better if you answer me so I will come and play it.  Bitcoincasino's odds are good based on users said about this website.

@Alpinat
I will quote myself above: One of my favourite slots are Book of Dead and Big Bad Wolf. And I do give Mega Moolah a try, when the jackpot goes high

Im not one to usually write reviews or respond to  threads, However in the hopes of helping even one person make a better informed decision. I've been
playing at bitcasino.io for about 6 months straight, everyday depositing an average 150-200 mbtc a day .

I have very mixed feelings about there promotions. Ones like the easter promo where you opt in and are told you will receive a surprise bonus @ some point throughout the promo period. It doesn't happen.

I mean i spend a third of my day on this casino spending my money but getting a bonus that's acceptable and fair and competitive from bitcasino
is like pulling teeth.

It was not always like this. though. 5 weeks ago  i asked for some spins after loosing quite a bit in a day, and the support staff named Hong said she couldn't offer anything but she needed a moment, which was odd because Hong would give me free spins almost daily.(average of three deposits in between)  free spins.  2 min later she came back informed me that loyalyty had given 50 mbtc to my account with no wager minimum at all. I felt  like they obviously cared enough about me and made me feel like a valued customer.

It seems as if in the last month everything's changed,... they treat there best customers worse by the day .  I have only ever made  4 withdrawals from here. nothing over 1 btc. and compared to my probably 2000 deposits  these withdrawals are miniscule.

 I  want to find  somewhere else at this point, that does value a daily customer such as myself . I've never asked for much ...it doesn't take much to make me feel appreciated, but giving me nothing or some 20 free spins that i win less than 1 mbtc after making 300 mbtc in deposits in a day just isn't cutting it for me anymore.

If anyone has any suggestions of a casino with similar instant payouts and treats a loyal customer good by all means please let me know.

@iluminate1
I'm glad to hear you've been enjoying our site for the past 6 months. I'm also sorry to hear that you've lately not enjoyed our promotions
Could you please send your username by PM or reply here and I can have a look at your account.

Regarding the Easter egg promotion; As far as I know it was not communicated to users that everyone will receive a surprise bonus at some point throughout the promotion period.
Here's a quote from T&C:

This promotion is available to all invited players on the Bitcasino website from 00:01 GMT April 15 until 23:59 GMT April 21, 2019.
Max 12 eligible random surprise recipients will be chosen every day using an RNG algorithm.
To take part in the promotion make sure to:
- 1) click the OPEN button that appears on the Easter Egg,
- 2) then click the OPT-IN button that appears inside the Easter Egg
Otherwise your gameplay does not qualify towards surprise reward payout.
To participate in the promotion, you only need to perform opt-in once.

Cheers,
Karl
Bitcasino.io

[darasinmi4show]

I wish to know about the game of bitcasino. However, how is the game work? Which website can I play and is very reliable to deposit money into? Besides, is bitcoin the only means of crypto I can use to play.

[iluminate1]

When I opted in on the easter egg promotion, It did not say 12 winners a day

it stated that your daily prize would be selected by RNG. The second day in, on April 16 when I logged on in  the morning , the conditions had changed overnight after I had made extensive deposits that day expecting a return in the morning.

I have a screenshot of the original easter promotion page before it was changed on April 16
that states the following:

" CONGRATULATIONS! PLAY AND GET A RANDOM REWARD EVERYDAY!* "


                " YOU OPTED IN"

" This Easter there is a surprise for you at Bitcasino: the Egg holds the secret to your
special gift !"

"Its simple to take part, just click ' OPEN' on the virtual egg you see above , Then click
OPT-IN, and your in!"

"To join the fun simply wager a minimum of mBTC 50 per day on video slots and/or
 jackpot slots between April 15 and April 21 and something good will come your way!"


"Have a lovely Easter by joining the eggs-cellent fun at Bitcasino. "




Whether or not you guys changed the T&C is another argument . Lets say it did say only
12 random players in the T&C. 

The above quotes from your promo page during the promo
still directly imply that if a User OPTS-IN and wagers mbtc 50  per day that they will get something in return.




So my SPECIAL GIFT from Bitcasino during Easter was  chance  to be 1 of 12 out  probably thousands of players to win some spins ?

Im suppose to wager 50 mBTC a day for that chance ? 


There was a better chance Id get struck by lightning during the easter weekend if that was the case.

Disappointment throughout the entire Easter week at @bitcasino, Far from Eggs-cellent...
Surprise! Indeed it was.

'

[Bitcasino.io Support]

When I opted in on the easter egg promotion, It did not say 12 winners a day

it stated that your daily prize would be selected by RNG. The second day in, on April 16 when I logged on in  the morning , the conditions had changed overnight after I had made extensive deposits that day expecting a return in the morning.

I have a screenshot of the original easter promotion page before it was changed on April 16
that states the following:

" CONGRATULATIONS! PLAY AND GET A RANDOM REWARD EVERYDAY!* "


                " YOU OPTED IN"

" This Easter there is a surprise for you at Bitcasino: the Egg holds the secret to your
special gift !"

"Its simple to take part, just click ' OPEN' on the virtual egg you see above , Then click
OPT-IN, and your in!"

"To join the fun simply wager a minimum of mBTC 50 per day on video slots and/or
 jackpot slots between April 15 and April 21 and something good will come your way!"


"Have a lovely Easter by joining the eggs-cellent fun at Bitcasino. "




Whether or not you guys changed the T&C is another argument . Lets say it did say only
12 random players in the T&C. 

The above quotes from your promo page during the promo
still directly imply that if a User OPTS-IN and wagers mbtc 50  per day that they will get something in return.




So my SPECIAL GIFT from Bitcasino during Easter was  chance  to be 1 of 12 out  probably thousands of players to win some spins ?

Im suppose to wager 50 mBTC a day for that chance ? 


There was a better chance Id get struck by lightning during the easter weekend if that was the case.

Disappointment throughout the entire Easter week at @bitcasino, Far from Eggs-cellent...
Surprise! Indeed it was.

I've been in talks with our promotions team and they said T&C's were not changed, but they were modified to be more clear due to some feedback.

We did't change the terms and conditions, we just made them clearer as it appeared they were not clear enough. We always mentioned that there was:
Surprise reward amount & Surprise rewards awarded per day
1 mBTC                            1
100 FS                             1
50 FS                               5
20 FS                               2         

I do understand your confusion around this promotion, you were not the only one - we'll do better job next time!

Cheers,
Karl
Bitcasino.io

[iluminate1]

1. Please understand that the context of this promotion sentence  quoted below below does not line up with having a chance of 1 of 12 .

   I can safely say most would not wager 50 mBTC just to get such a small chance of getting some spins ?
  Surely you must not have expected any player to do that. That's absolutely ridiculous and the farthest thing from a promotion , known to man.



2nd.  Im sure you can tell by my promotional activity that I do participate in is very low. I READ the terms every time and most times they are not appealing because of wager req..etc..  For me to have wagered more because i opted in on a promo ...you can be rest assured I fully read the terms
and conditions and understood them at the time of opt in.




"To join the fun simply wager a minimum of mBTC 50 per day on video slots and/or
 jackpot slots between April 15 and April 21 and something good will come your way!"       





                 So the terms and conditions your claiming were not changed
         

          1"**Something Good"  refers to small chance of 1 in 10000 to win some spins.
         
2.must wager the min of 50 MBTC(400$ USD) DAILY FOR  for " something good" ?




see a problem  here   I sure do ?

[Bitcasino.io Support]

1. Please understand that the context of this promotion sentence  quoted below below does not line up with having a chance of 1 of 12 .

   I can safely say most would not wager 50 mBTC just to get such a small chance of getting some spins ?
  Surely you must not have expected any player to do that. That's absolutely ridiculous and the farthest thing from a promotion , known to man.



2nd.  Im sure you can tell by my promotional activity that I do participate in is very low. I READ the terms every time and most times they are not appealing because of wager req..etc..  For me to have wagered more because i opted in on a promo ...you can be rest assured I fully read the terms
and conditions and understood them at the time of opt in.




"To join the fun simply wager a minimum of mBTC 50 per day on video slots and/or
 jackpot slots between April 15 and April 21 and something good will come your way!"       





                 So the terms and conditions your claiming were not changed
         

          1"**Something Good"  refers to small chance of 1 in 10000 to win some spins.
         
2.must wager the min of 50 MBTC(400$ USD) DAILY FOR  for " something good" ?




see a problem  here   I sure do ?

Hi again,

We do see the same issue as you do - which is why we added a sentence to make it more clear for users right after we got feedback that the prize pool table was not clear enough for users to understand that only 12 users will get a prize on each day. Here's also a full copy of the T&C which were published when the campaign went live and it was changed as soon as we got the feedback.

Terms and conditions - Easter Egg

      This promotion is available to all invited players on the Bitcasino website from 00:01 GMT April 15 until 23:59 GMT April 21, 2019.
      To take part in the promotion make sure to:
      - 1) click the OPEN button that appears on the Easter Egg,
      - 2) then click the OPT-IN button that appears inside the Easter Egg
      Otherwise your gameplay does not qualify towards surprise reward payout.
      To participate in the promotion, you only need to perform opt-in once.
      The surprises available are the following ones:

Surprise reward amount    Surprise rewards awarded per day
mɃ 10                               1
100 free spins                    1
50 free spins                      5
20 free spins                      5

  Every player can get max 1 (one) surprise reward during the promotion day.
  To get their daily surprise reward the player has to wager a minimum of mɃ 50 per day on video slots and/or jackpot slots available on the Bitcasino website.
  Bets made with bonus funds don't count for the calculation of the minimum wager per day required to be eligible for the promotion.
  The surprise reward is awarded every following day by 14:00 GMT.
  Rewards will be chosen using an RNG algorithm.
  Surprise cash rewards/winnings from free spins rewards must be wagered 5x (five) times within 14 days on games* from Video Slots and Jackpot Slots categories on the Bitcasino website.
  Should Bitcasino detect fraud, foul play, any manipulation of the promotion rules or abuse of the promotion, the relevant player and their related accounts will be suspended from the current and any future promotions.
  Bitcasino reserves the right to amend, suspend or cancel the promotion at any time.
  These terms and conditions are in addition to Bitcasino.io General Terms and Conditions and Bonus Terms and Conditions.
  * - please see our Bonus Terms and Conditions for exceptions

Also in the terms and conditions it's specified that Bitcasino reserves the right to amend, suspend or cancel the promotion at any time.

And this is what happened, we added the clarifying sentence as soon as we could to make it clear for the customer.

Once again, we're sorry for the misunderstanding and due to this we have added you 20 free spins to Money Farm - good luck on those spins!

Have a good weekend,
Karl
Bitcasino.io

[Kevinn22]

Honestly, as someone that consistently speaks up on behalf of bitcasino, this easter promotion was a complete SCAM by them and that was their intentions.
It was shady as ****
make you wager a larger amount for a "special" reward, and in return that "special" reward was an 1 of many ENTRIES into a drawing for free spins.
IT WAS A COMPLETE SCAM BY THEM and NOTHING less. They absolutely KNEW how 100% of the players would interpret this promotion and wanted to play it off later as an 'oops'
I, myself, wagered beyond that amount each day thinking I would get something and when I only got the "special" reward 1 day during the promotion I chucked it off as 'their system is f'n broken' (those who have played this game with bitcasino in the past know what im talking about. Sometimes they dont give their rewards out and just say you didnt complete the terms when you know damn well you did).
They are just trying to save face, but we know what their intentions were.
Hopefully this is the last time this will ever happen at bitcasino. Fool me once shame on you. Fool me twice shame on me.
Start working to KEEP customers and STOP working to push them away!
Other sites grovel at my feet to keep me depositing, while bitcasino opens, and holds the door for me to leave. BAD

[Lucky7btc]

Honestly, as someone that consistently speaks up on behalf of bitcasino, this easter promotion was a complete SCAM by them and that was their intentions.
It was shady as ****
make you wager a larger amount for a "special" reward, and in return that "special" reward was an 1 of many ENTRIES into a drawing for free spins.
IT WAS A COMPLETE SCAM BY THEM and NOTHING less. They absolutely KNEW how 100% of the players would interpret this promotion and wanted to play it off later as an 'oops'
I, myself, wagered beyond that amount each day thinking I would get something and when I only got the "special" reward 1 day during the promotion I chucked it off as 'their system is f'n broken' (those who have played this game with bitcasino in the past know what im talking about. Sometimes they dont give their rewards out and just say you didnt complete the terms when you know damn well you did).
They are just trying to save face, but we know what their intentions were.
Hopefully this is the last time this will ever happen at bitcasino. Fool me once shame on you. Fool me twice shame on me.
Start working to KEEP customers and STOP working to push them away!
Other sites grovel at my feet to keep me depositing, while bitcasino opens, and holds the door for me to leave. BAD

This casino has a bad reputation. I gave them another chance a few months back and have now closed my account too. There are much better casinos out there than this. They are a shady operation.

[Bitcasino.io Support]

Honestly, as someone that consistently speaks up on behalf of bitcasino, this easter promotion was a complete SCAM by them and that was their intentions.
It was shady as ****
make you wager a larger amount for a "special" reward, and in return that "special" reward was an 1 of many ENTRIES into a drawing for free spins.
IT WAS A COMPLETE SCAM BY THEM and NOTHING less. They absolutely KNEW how 100% of the players would interpret this promotion and wanted to play it off later as an 'oops'
I, myself, wagered beyond that amount each day thinking I would get something and when I only got the "special" reward 1 day during the promotion I chucked it off as 'their system is f'n broken' (those who have played this game with bitcasino in the past know what im talking about. Sometimes they dont give their rewards out and just say you didnt complete the terms when you know damn well you did).
They are just trying to save face, but we know what their intentions were.
Hopefully this is the last time this will ever happen at bitcasino. Fool me once shame on you. Fool me twice shame on me.
Start working to KEEP customers and STOP working to push them away!
Other sites grovel at my feet to keep me depositing, while bitcasino opens, and holds the door for me to leave. BAD

This casino has a bad reputation. I gave them another chance a few months back and have now closed my account too. There are much better casinos out there than this. They are a shady operation.

Hey guys, just in case you missed my previous comment about the Easter promo, I explained it was a mistake on our side which our promotional team fixed at 11 am GMT, after we received feedback from the players.

To be super clear, terms & conditions were not changed, instead clarified as they just weren’t clear enough, we know that now.
Once again, hands up, the entire Bitcasino team and I would like to apologise for that.

Also, I can promise that we've never had and never will have any intention to scam any player of ours in any kind of way, be it related to withdrawals or promotional content.
We’ve been around for a fair few years now and have done that by keeping our players at the centre of our universe.

Every day we work to make that a reality, this was a genuine one-time error and we’ve made sure to make it up to those who felt the t&cs unfair and came forward to us about it.

Cheers,
Karl
Bitcasino.io

[Lucky7btc]

Honestly, as someone that consistently speaks up on behalf of bitcasino, this easter promotion was a complete SCAM by them and that was their intentions.
It was shady as ****
make you wager a larger amount for a "special" reward, and in return that "special" reward was an 1 of many ENTRIES into a drawing for free spins.
IT WAS A COMPLETE SCAM BY THEM and NOTHING less. They absolutely KNEW how 100% of the players would interpret this promotion and wanted to play it off later as an 'oops'
I, myself, wagered beyond that amount each day thinking I would get something and when I only got the "special" reward 1 day during the promotion I chucked it off as 'their system is f'n broken' (those who have played this game with bitcasino in the past know what im talking about. Sometimes they dont give their rewards out and just say you didnt complete the terms when you know damn well you did).
They are just trying to save face, but we know what their intentions were.
Hopefully this is the last time this will ever happen at bitcasino. Fool me once shame on you. Fool me twice shame on me.
Start working to KEEP customers and STOP working to push them away!
Other sites grovel at my feet to keep me depositing, while bitcasino opens, and holds the door for me to leave. BAD

This casino has a bad reputation. I gave them another chance a few months back and have now closed my account too. There are much better casinos out there than this. They are a shady operation.

Hey guys, just in case you missed my previous comment about the Easter promo, I explained it was a mistake on our side which our promotional team fixed at 11 am GMT, after we received feedback from the players.

To be super clear, terms & conditions were not changed, instead clarified as they just weren’t clear enough, we know that now.
Once again, hands up, the entire Bitcasino team and I would like to apologise for that.

Also, I can promise that we've never had and never will have any intention to scam any player of ours in any kind of way, be it related to withdrawals or promotional content.
We’ve been around for a fair few years now and have done that by keeping our players at the centre of our universe.

Every day we work to make that a reality, this was a genuine one-time error and we’ve made sure to make it up to those who felt the t&cs unfair and came forward to us about it.

Cheers,
Karl
Bitcasino.io

Cmon, you guys have a checkered history. There are more complaints against this bitcoin casino than any others. Everything about this casino has gone to crap over the past couple of years.

[Bitcasino.io Support]

Honestly, as someone that consistently speaks up on behalf of bitcasino, this easter promotion was a complete SCAM by them and that was their intentions.
It was shady as ****
make you wager a larger amount for a "special" reward, and in return that "special" reward was an 1 of many ENTRIES into a drawing for free spins.
IT WAS A COMPLETE SCAM BY THEM and NOTHING less. They absolutely KNEW how 100% of the players would interpret this promotion and wanted to play it off later as an 'oops'
I, myself, wagered beyond that amount each day thinking I would get something and when I only got the "special" reward 1 day during the promotion I chucked it off as 'their system is f'n broken' (those who have played this game with bitcasino in the past know what im talking about. Sometimes they dont give their rewards out and just say you didnt complete the terms when you know damn well you did).
They are just trying to save face, but we know what their intentions were.
Hopefully this is the last time this will ever happen at bitcasino. Fool me once shame on you. Fool me twice shame on me.
Start working to KEEP customers and STOP working to push them away!
Other sites grovel at my feet to keep me depositing, while bitcasino opens, and holds the door for me to leave. BAD

This casino has a bad reputation. I gave them another chance a few months back and have now closed my account too. There are much better casinos out there than this. They are a shady operation.

Hey guys, just in case you missed my previous comment about the Easter promo, I explained it was a mistake on our side which our promotional team fixed at 11 am GMT, after we received feedback from the players.

To be super clear, terms & conditions were not changed, instead clarified as they just weren’t clear enough, we know that now.
Once again, hands up, the entire Bitcasino team and I would like to apologise for that.

Also, I can promise that we've never had and never will have any intention to scam any player of ours in any kind of way, be it related to withdrawals or promotional content.
We’ve been around for a fair few years now and have done that by keeping our players at the centre of our universe.

Every day we work to make that a reality, this was a genuine one-time error and we’ve made sure to make it up to those who felt the t&cs unfair and came forward to us about it.

Cheers,
Karl
Bitcasino.io

Cmon, you guys have a checkered history. There are more complaints against this bitcoin casino than any others. Everything about this casino has gone to crap over the past couple of years.

We've cleared all the scam accusations towards us on this forum. In case people have not been satisfied with the decision made, we have forwarded them to use AskGamblers mediation service where all the complains towards us have been resolved - also they're free to contact our license holder in case they're not happy to use AskGamblers service.

We can also see a spike on scam accusations when we discover a fraudulent activity on accounts. And surprisingly quite often it has been a whole team of people behind these fraud attempts - not just one person.

Anyway, that's a whole different topic than the Easter promo above.

Cheers,
Karl
Bitcasino.io

[Kevinn22]

I was incorrect when I used the word scam and I take it back.
Shady is a better fit.
The way the promo was worded made it sound like it was going to be just like the christmas wheel promo.
I do realize that you cleared the wording up after the fact that us players put in a lot of wager for nothing and all we got was an 'oops'
no need to beat a dead horse anymore... I'm off to hit a jackpot or 2

[Zvon P]

Cmon, you guys have a checkered history. There are more complaints against this bitcoin casino than any others. Everything about this casino has gone to crap over the past couple of years.

This casino has a bad reputation. I gave them another chance a few months back and have now closed my account too. There are much better casinos out there than this. They are a shady operation.

Easy for you to say considering you clearly work with their competition  
https://bitcointalk.org/index.php?action=profile;u=552123;sa=showPosts;start=1200
By the way, the site you're advertising isn't working at the moment.
You may want to focus your attention on fixing that.

[Bitcasino.io Support]

Hey guys, I hope you all had a lucky weekend!

This week you can top up your wins up to mɃ 650!
The guaranteed daily winnings campaign will give one lucky player per day a top-up on the day's highest single spin win scored on video slots and/or jackpot slots.

That means if you land the day's highest single spin win at Bitcasino and it happens to be lower than mɃ 650, we will compensate for the difference between your win and this amount!




Cheers,
Karl
Bitcasino.io

[SlarkBoy]

I tried this casino, so far so good. fast withdrawal processing.
I request withdrawal big amount, no problem so far.



Thanks! 

[BTCevo]

I tried this casino, so far so good. fast withdrawal processing.
I request withdrawal big amount, no problem so far.



Thanks! 

Are you saying that you withdraw like 40btc divided into 3 transactions? It is really big amount anyway so if this is already into your wallet then congrats. Anyway I find out that bitcasino have any issue with the withdrawal process including the big one but in the end, they fixed the issues so I do not think that there is a reason not to play on this site though

[Bitcasino.io Support]

Hello people!

Today is free spin Wednesday!

Play your favourite slots on this Wednesday and you can get 10 to 80 free spins on Storming Flame

See the full reward distribution on our promotional page.



Cheers,
Karl
Bitcasino.io