in my conversations, I was not asked for this. The admin said he would unlock the account.
It's just a matter of not being responded to now.
Nothing else was asked of me, so I keep sending requests with no reply.
they just have to reactivate the account. I can't.
if someone can actually get their attention and just ask them to take a quick look. A response would be great! - since my account in question is a sr. member account.
both admins could see the original account was hacked, I had proven my identity. Its just a matter now of me being able to get the recovery email - which cannot be sent because the account in question is not 'active'. One of the mods needs to re-activate the account on their end - so that I can get the recovery email.
It still requires a signed message I'm not sure if you have provided this to the admins but this is the only way they are going to give it back to you. If they havent answered then its probably because you havent supplied this information.