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Author Topic: bitstamp btc withdrawal problem  (Read 24456 times)
dave111223
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February 15, 2014, 05:04:15 AM
 #121

How much more can you ask for?

As I stated, I would ask a minimum of a daily update on such a critical issue.

There are two kinds of companies...those that take on customer feedback and improve, and those that think 'we know best and the customer can go f*** themselves cuz the fanboys think we're great'....which companies do better in the long run?

 
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February 15, 2014, 08:23:51 AM
 #122

How much more can you ask for?

As I stated, I would ask a minimum of a daily update on such a critical issue.

There are two kinds of companies...those that take on customer feedback and improve, and those that think 'we know best and the customer can go f*** themselves cuz the fanboys think we're great'....which companies do better in the long run?

There are many different ways to run a company and Bitstamp doesn't fall into any of your categories. I'm not here to bash anyone or blow smoke up their ass, all I'm pointing out to you is that Hazek updated this morning with vital information. The reason why nothing has been onto the website is because the testing is still in process and they are not 100% ready to launch automated withdrawals to the world, which would make sense considering a fully untested platform may break again causing even more problems (and delays).

In the meantime, withdrawals are in process and working as stated earlier today. Hope you are able to do what you need to do! Smiley
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February 15, 2014, 08:27:52 AM
 #123

Currently I am waiting 30 minutes for my BTC withdrawal from bitstamp

Status : Waiting to be processed

So I assume you're still doing manual withdrawals, no fully automated.

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February 15, 2014, 08:34:19 AM
Last edit: February 15, 2014, 09:11:36 AM by Rannasha
 #124

Currently I am waiting 30 minutes for my BTC withdrawal from bitstamp

Status : Waiting to be processed

So I assume you're still doing manual withdrawals, no fully automated.

I've had 30+ minute waiting times before this whole mess started. Bitstamp groups withdrawals together to save on tx-fees, so the system might just be waiting for more withdrawals to be requested.

I made a withdrawal this morning and it hit the blockchain just fine after 5-10 minutes or so (didn't pay much attention to the precise time).

edit: Withdrawals are automatic again: https://www.bitstamp.net/article/Bitcoin-withdrawals-are-once-again-fully-automated/
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February 17, 2014, 11:15:47 PM
 #125

Is anyone else experiencing issues with withdrawing btc?  I tried withdrawing over an hour ago, and the status was still "Email confirmation needed", even though I clicked on the confirmation link. The withdrawal request eventually automatically canceled.  I noticed that it is past midnight in Slovenia.  Do they only process btc withdrawals during business hours? I was under the impression that the withdrawals were supposed to be automatic.
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February 17, 2014, 11:24:12 PM
 #126

Is anyone else experiencing issues with withdrawing btc?  I tried withdrawing over an hour ago, and the status was still "Email confirmation needed", even though I clicked on the confirmation link. The withdrawal request eventually automatically canceled.  I noticed that it is past midnight in Slovenia.  Do they only process btc withdrawals during business hours? I was under the impression that the withdrawals were supposed to be automatic.

I encountered the same issue.

I ended up temporarily disabling email-confirmation and redoing the withdrawal and it has been stuck on "Waiting to be processed" for 1.5 hours now.
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February 17, 2014, 11:34:21 PM
 #127

Is anyone else experiencing issues with withdrawing btc?  I tried withdrawing over an hour ago, and the status was still "Email confirmation needed", even though I clicked on the confirmation link. The withdrawal request eventually automatically canceled.  I noticed that it is past midnight in Slovenia.  Do they only process btc withdrawals during business hours? I was under the impression that the withdrawals were supposed to be automatic.

I encountered the same issue.

I ended up temporarily disabling email-confirmation and redoing the withdrawal and it has been stuck on "Waiting to be processed" for 1.5 hours now.


Thanks for the suggestion of turning off email confirmation. I canceled the previous request and resubmitted a new withdraw request a couple minutes ago. It just now hit the blockchain.
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February 18, 2014, 12:58:19 AM
 #128

Currently I am waiting 30 minutes for my BTC withdrawal from bitstamp

Status : Waiting to be processed

So I assume you're still doing manual withdrawals, no fully automated.

This was the case before the TM issue with GOX etc.

Never had a withdraw  not come through. Had a few delay a couple of hours...no biggie.

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February 18, 2014, 05:41:22 AM
 #129

Attempted to do a BTC and USD withdrawal. When confirming the TX via email I still get the message for that TX listed as "E-mail confirmation needed".

Anyone else have this issue? This is a first for me.

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February 18, 2014, 05:42:35 AM
 #130

Attempted to do a BTC and USD withdrawal. When confirming the TX via email I still get the message for that TX listed as "E-mail confirmation needed".

Anyone else have this issue? This is a first for me.

I have exactly the same Problem.
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February 18, 2014, 05:46:26 AM
 #131

Attempted to do a BTC and USD withdrawal. When confirming the TX via email I still get the message for that TX listed as "E-mail confirmation needed".

Anyone else have this issue? This is a first for me.

I have exactly the same Problem.


I cancelled one of them and retried it ....same issue.


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February 18, 2014, 06:44:24 AM
 #132

Is anyone else experiencing issues with withdrawing btc?  I tried withdrawing over an hour ago, and the status was still "Email confirmation needed", even though I clicked on the confirmation link. The withdrawal request eventually automatically canceled.  I noticed that it is past midnight in Slovenia.  Do they only process btc withdrawals during business hours? I was under the impression that the withdrawals were supposed to be automatic.

I encountered the same issue.

I ended up temporarily disabling email-confirmation and redoing the withdrawal and it has been stuck on "Waiting to be processed" for 1.5 hours now.
My withdrawal hit the blockchain a few minutes after my post.
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February 18, 2014, 06:53:04 AM
 #133

Same here. And I can't withdraw money either!
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February 18, 2014, 07:34:42 AM
 #134

Same here. And I can't withdraw money either!

Can you elaborate? How can you not withdraw money?
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February 18, 2014, 07:38:04 AM
 #135

Same here. And I can't withdraw money either!

Can you elaborate? How can you not withdraw money?

It seems that the email confirmation for withdrawal isn't working properly at the moment. Email does arrive, but clicking the confirmation link doesn't do anything.

A temporary solution is to disable email confirmations (for which you get a confirmation email that does work properly), make the withdrawal and then reenable email confirmations (for security reasons).
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February 18, 2014, 08:36:57 AM
 #136

Same here. And I can't withdraw money either!

Can you elaborate? How can you not withdraw money?

It seems that the email confirmation for withdrawal isn't working properly at the moment. Email does arrive, but clicking the confirmation link doesn't do anything.

A temporary solution is to disable email confirmations (for which you get a confirmation email that does work properly), make the withdrawal and then reenable email confirmations (for security reasons).

Ahh yes, I can confirm this as well. I can also confirm that disabling the email confirmations does work. Thanks for the update!
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February 18, 2014, 08:48:54 AM
 #137

Same here. And I can't withdraw money either!

Can you elaborate? How can you not withdraw money?

It seems that the email confirmation for withdrawal isn't working properly at the moment. Email does arrive, but clicking the confirmation link doesn't do anything.

A temporary solution is to disable email confirmations (for which you get a confirmation email that does work properly), make the withdrawal and then reenable email confirmations (for security reasons).

Ahh yes, I can confirm this as well. I can also confirm that disabling the email confirmations does work. Thanks for the update!

Tried this...yes it changed the status to "waiting to be processed". Still waiting about an hour now.

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February 18, 2014, 08:57:23 AM
 #138

Same here. And I can't withdraw money either!

Can you elaborate? How can you not withdraw money?

It seems that the email confirmation for withdrawal isn't working properly at the moment. Email does arrive, but clicking the confirmation link doesn't do anything.

A temporary solution is to disable email confirmations (for which you get a confirmation email that does work properly), make the withdrawal and then reenable email confirmations (for security reasons).

Ahh yes, I can confirm this as well. I can also confirm that disabling the email confirmations does work. Thanks for the update!

Tried this...yes it changed the status to "waiting to be processed". Still waiting about an hour now.

My Bitcoin-withdrawal sat at that status for a bit under 2 hours last night before it hit the blockchain.
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February 18, 2014, 08:59:39 AM
 #139

Same here. And I can't withdraw money either!

Can you elaborate? How can you not withdraw money?

It seems that the email confirmation for withdrawal isn't working properly at the moment. Email does arrive, but clicking the confirmation link doesn't do anything.

A temporary solution is to disable email confirmations (for which you get a confirmation email that does work properly), make the withdrawal and then reenable email confirmations (for security reasons).

Ahh yes, I can confirm this as well. I can also confirm that disabling the email confirmations does work. Thanks for the update!

Tried this...yes it changed the status to "waiting to be processed". Still waiting about an hour now.

My Bitcoin-withdrawal sat at that status for a bit under 2 hours last night before it hit the blockchain.

It just hit the blockchain. Just looks like the normal delay I had previously.

They need to fix that email confirm bug. Kinda annoying.

███████████████████████████████████████

            ,╓p@@███████@╗╖,           
        ,p████████████████████N,       
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╢██████    ▐▓█▄          ▄█▓▌    ███████
 ██████    ▐▓▓▓▓▌,     ▄█▓▓▓▌    ██████─
           ▐▓▓▓▓▓▓█,,▄▓▓▓▓▓▓▌          
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hazek
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February 18, 2014, 09:57:29 AM
 #140

Apologies for the issue. It is now resolved and confirmation links should work again.

My personality type: INTJ - please forgive my weaknesses (Not naturally in tune with others feelings; may be insensitive at times, tend to respond to conflict with logic and reason, tend to believe I'm always right)

If however you enjoyed my post: 15j781DjuJeVsZgYbDVt2NZsGrWKRWFHpp
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