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Author Topic: bitcoinexchange.cc is not delivering what they promised [UPDATE: DELIVERD]  (Read 735 times)
read0v
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September 28, 2011, 07:42:42 PM
 #1

[UPDATE Sept 30] My card was delivered today so this issue has finally been set right.
----------------------------------

I'd like to make the BTC community aware of my experience with the exchange service bitcoinexchange.cc

They promised to deliver the card I ordered within several hours. It has been over 10 days.
The first time I inquired about the delay, they responded that I should get the card within a day.
When that fell through, I asked for a refund but have heard nothing from them since.

Below is the email exchange, edited for convenience and some privacy.
I'll let you all know if anything changes.


-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hi [NAME REMOVED],

We can send it to you via the mail if you wish, or we can just do
digital delivery. Whatever is best for you.

Use the following form to cash out:
http://www.bitcoinexchange.cc/sellbtc.php

E-mail us the quote after you send your BTC and we will get your VV
for you within the next few hours.

Regards,

BitcoinExchange

On 09/15/2011 07:25 PM, [NAME REMOVED] wrote:
> Your Form Mail Content | htttp://phpfmg.sourceforge.netYou got
> mail from [NAME REMOVED].
>
> Here is the form data: Your Name: [NAME REMOVED] Your Email
> Address: [EMAIL ADDRESS REMOVED] Buying or Selling? Selling I have
> Bitcoin Amount 70 I want Vanilla Visa Gift Card Transaction
> Details: 1CUeDDzpB1txnDUZo4VyzUDYxWtb1HJ5Mi Additional Comments
> (optional): is this card digital or will it be mailed to me? Your
> Public PGP Key How Did You Find Us?
> https://en.bitcoin.it/wiki/BitcoinExchange_Services
>
>
>
> Cheers, Web Administrator
>
> IP: [IP ADDRESS REMOVED] Date: 2011-09-15 Time: 17:25:19 Reference ID:
> [ID REMOVED]

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.11 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/
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=D91P
-----END PGP SIGNATURE-----

------------

[NAME REMOVED] to BitcoinExchange
   
Sep 19 (9 days ago)
   
It has been several days. Will I get my digital Visa or a refund?
Please, I don't want to have to complain about your service on the
bitcoin forums.

send bitcoin to: 1PxfQhvNhQ4n11khRgjGRVNzsPhjr4p75f

Confirm Your Order
Your Email Address: [EMAIL ADDRESS REMOVED]
BTC Price: 4.5690001000 USD
BTC Amount: 70
Payment Method: VV
Exchange Rate: 7%
Total Exchange Fee: 22.38810049 USD
Total Payout:297.44190651 USD

Send your BTC to: 1AAHGvhumy3FeR9tKQxuKfMgSygZSS8jH4 http://blockexplorer.com/address/1AAHGvhumy3FeR9tKQxuKfMgSygZSS8jH4 [URL ADDED]

------------

www.BitcoinExchange.cc to me
   
Sep 19 (9 days ago)
   
Hi [NAME REMOVED],

Your vv is being picked up by our runner. You should receive your code by tonight.
--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.

-------------------

 [NAME REMOVED] to bitcoinexchange@aim.com
   
Sep 21 (7 days ago)
   
Please return my 70 bitcoin to: 1PxfQhvNhQ4n11khRgjGRVNzsPhjr4p75f
Sorry we couldn't do business together.

-[NAME REMOVED]
-------------------

[NAME REMOVED] to bitcoinexchange@aim.com
   
Sep 25 (2 days ago)
   
"Trust our Experience
The BitcoinExchange Services experience has been nothing but
noteworthy. Experience the Experience for yourself to see what
everyone is talking about!"

 So sorry to have to remind you again but you still have my 70 BTC and
I have nothing. Why the silence and delays? That wasn't what you
advertised. That wasn't part of the deal. Why would you tarnish your
reputation like that? When are you going to deliver or refund? Please
do it soon, before I make my experience with bitcoinexchange public!
-------------------------------

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buttcoin1
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September 28, 2011, 07:58:51 PM
 #2

Call the Bitcoin police?

Andrew Bitcoiner
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September 28, 2011, 08:22:50 PM
 #3

Sorry to hear about this.  It is never good to send large amount to a new vendor for a first time transaction.

MAKE MONEY! ADVERTISE FOR BITCOINS http://www.bitcoinadvertising.com
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September 28, 2011, 11:37:44 PM
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This is why I try to only patronize established businesses with good reputations.

Donation address:  none, because I'm not a goddamn hobo.
Andrew Bitcoiner
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September 28, 2011, 11:58:17 PM
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You know, I run some honest bitcoin businesses and I have never made 70btc in one transaction.  I'm clearly in the wrong business  Shocked

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September 29, 2011, 12:35:10 AM
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Sell your body Andrew.
Vasco
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September 30, 2011, 03:55:17 AM
 #7

read0v,

We had difficulties with one of our hired runners. I e-mailed you a summary of the situation. Your card is being repurchased and will be delivered to you shortly.

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