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Author Topic: Has anyone successfully withdrawn USD or BTC from Mtgox since September 22?  (Read 2365 times)
Bimmerhead
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September 29, 2011, 01:13:48 AM
 #1

Around that time many accounts seem to have been put on hold, mine included.  Despite my sending in the requested documentation the account is still frozen for withdrawls (I can still trade however).


Have you been able to withdraw USD or BTC from your MtGox account?

Have you been able to get it unfrozen, if it was frozen at this time?

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bitcoinTrader
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September 29, 2011, 02:27:24 AM
 #2

I am trying to get my account unfrozen.

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September 29, 2011, 04:01:27 AM
 #3

This is a VERY good question.  I think we always assume that not being able to get our money out is an isolated thing that is just me, or a few.  Perhaps it is much more widespread!  I have not.  I have emailed every day (almost) and nothing.  If I start a new request they just combine it with my old request and still nothing.  I went 15 days without even being able to SEE my account.  Now I can see it and see my money and see my BTC but cannot get any of it out.  So close, and yet so far.

+1 to the question:  can anyone actually get their $ and/or BTC out?

Our family was terrorized by Homeland Security.  Read all about it here:  http://www.jmwagner.com/ and http://www.burtw.com/  Any donations to help us recover from the $300,000 in legal fees and forced donations to the Federal Asset Forfeiture slush fund are greatly appreciated!
Xiong Zhuang
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September 29, 2011, 04:17:54 AM
 #4

I withdrawn btc from my account several times yesterday, have no problems.
repentance
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September 29, 2011, 08:12:03 AM
 #5

You could try PMing this guy.

https://bitcointalk.org/index.php?action=profile;u=42942;sa=showPosts

All I can say is that this is Bitcoin. I don't believe it until I see six confirmations.
SuperTramp
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September 29, 2011, 07:39:03 PM
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Withdrew BTC yesterday no problems.



-ST

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September 29, 2011, 07:48:14 PM
 #7

I can withdraw bitcoins and redeemable MTGOXUSD codes.
I have given up on Wire transfers for the time being.

Bimmerhead
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October 02, 2011, 03:10:16 AM
 #8

I am trying to get my account unfrozen.
Have you been able to get your account unfrozen yet?  I'm still locked, with no answers from the Help desk or the user on this forum purporting to be Mt Gox support, or from admin@mtgox.com.


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bitcoinTrader
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October 02, 2011, 05:05:41 AM
 #9

No, the account is still frozen.
No reply from mtgox Sad

ZoladkowaGorzka
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October 02, 2011, 08:45:29 AM
 #10

AFIK, polish BTC users did not receive their cash (PLN,USD) from mtgox, not to mention they have bank account in Poland.
One of fellow forum.bitcoin.pl members did not receive his money for 22 days...

Sounds like it's time to move to another exchange

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October 02, 2011, 08:49:37 AM
 #11

AFIK, polish BTC users did not receive their cash (PLN,USD) from mtgox, not to mention they have bank account in Poland.
One of fellow forum.bitcoin.pl members did not receive his money for 22 days...

Sounds like it's time to move to another exchange

But we need to get money before moving Tongue

plogank
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October 03, 2011, 03:38:56 AM
 #12

I have withdrawn Bitcoins with no problem....

If you like this post a donation would be nice....  1PhCzA9o1jcwHr7PR4mxea8nJYUJWpKAGb

Besides, It'll drive me crazy trying to figure where it came from.
Swishercutter
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October 03, 2011, 03:48:05 AM
 #13

No problems for me.  All the way to my bank account via Dwolla faster than they said.  2 days total from Mt.Gox.
ZoladkowaGorzka
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October 03, 2011, 12:59:10 PM
 #14

No problems for me.  All the way to my bank account via Dwolla faster than they said.  2 days total from Mt.Gox.
Is Dwolla for US only, isn't it ?

randomguy7
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October 03, 2011, 01:10:17 PM
 #15

Yes it's USA only.
mizerydearia
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October 04, 2011, 06:57:12 AM
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Sounds like it's time to move to another exchange

This is impossible.  You can't move!  mtgox has the most volume and you will thus be stuck with enduring mtgox wraith foreverz.  Very few (if any) users are willing to make use of any other exchange primarily because of the lack of volume at other exchanges*, thus, even with exchanges with 0% transaction fee and much better security, stability, reliability, you're stuck with continuing to provide additional revenue to mtgox simply because you have to!  Everyone's doing it!</sarcasm>
Mt.Gox Support
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October 04, 2011, 07:14:02 AM
 #17

Please be aware that due to the sudden increase in AML requests, processing of submitted documentation has become slightly delayed. We thank our users for their continued patience and support as we adjust to the requirements which have been obligated upon Mt.Gox.

Mt.Gox : The Leading International Bitcoin Exchange.
Mt.Gox Merchant Solutions : https://mtgox.com/merchant
EhVedadoOAnonimato
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October 04, 2011, 08:02:00 AM
 #18

Around that time many accounts seem to have been put on hold, mine included.  Despite my sending in the requested documentation the account is still frozen for withdrawls (I can still trade however).

Have you been able to withdraw USD or BTC from your MtGox account?

Have you been able to get it unfrozen, if it was frozen at this time?

So, they keep blocking people's account to then require ID information? Do they at least say they may do such a thing when the account is created? They can't just block your money and then go requiring stuff to release it, if this is not part of the initial contract.

And if you don't want to identify yourself, then what, they just keep your money forever?

Watch out people. Next thing they'll be gladly reporting all your transaction data to the IRS-equivalent of your country...
Mt.Gox Support
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October 04, 2011, 08:21:10 AM
 #19

Around that time many accounts seem to have been put on hold, mine included.  Despite my sending in the requested documentation the account is still frozen for withdrawls (I can still trade however).

Have you been able to withdraw USD or BTC from your MtGox account?

Have you been able to get it unfrozen, if it was frozen at this time?

So, they keep blocking people's account to then require ID information? Do they at least say they may do such a thing when the account is created? They can't just block your money and then go requiring stuff to release it, if this is not part of the initial contract.

And if you don't want to identify yourself, then what, they just keep your money forever?

Watch out people. Next thing they'll be gladly reporting all your transaction data to the IRS-equivalent of your country...

As you may be aware, a number of user accounts have been suspended as a result of recently implemented tightened security measures which have identified these accounts as showing suspicious activity. These measures have been brought into place at the insistence of a number of banking and policing entities after an increase in the incidence of fraud, phishing attacks and money laundering being carried out using bitcoins to mask illegal transactions.

Mt.Gox : The Leading International Bitcoin Exchange.
Mt.Gox Merchant Solutions : https://mtgox.com/merchant
EhVedadoOAnonimato
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October 04, 2011, 12:04:09 PM
 #20

As you may be aware, a number of user accounts have been suspended as a result of recently implemented tightened security measures which have identified these accounts as showing suspicious activity. These measures have been brought into place at the insistence of a number of banking and policing entities after an increase in the incidence of fraud, phishing attacks and money laundering being carried out using bitcoins to mask illegal transactions.

Wait, let's try to understand this better. I hope you can answer the following questions:

Do you warn your costumers, before they join (+ an e-mail to all those who joined before such policy change), that they may be required to provide identification in order to use your services?

In case not everyone has agreed upon this rule of "you may need provide IDs", what will you do to somebody's frozen account if the owner rightfully denies to provide you his IDs?

Are you giving the information you collect to third party entities? If yes, have you prevented the concerned costumers, telling which third parties are receiving their data? Have they previously agreed on that?

Thanks
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