if I'm not in the right place but I need someone to tell me how to proceed on this. I cost them what happened in yesterday I made a withdrawal by 0289 and have never reached my wallet and blockchain says "transaction not found" I send mail to
admin@bter.com and
support@bter.com and received responses I asked for chequiar things, and in fact had given. Q they told me not worry. This morning I woke up and all who are willing. Already nose what else to do or think, these 0.289 was about mine investors and now what? as payment .. I have no more .. And send them mail all day and no one answers me absolutely no mail ... from already thank you very much. best regards to all . I forgot to mention that after retirement ever received, I made two more and have come to me properly.
I'm in the exact same situation as you but with 1.43 btc. I'm not panicking yet.
I've contacted chat support, 24 hours ago and they told me not to worry but that it would take hours. Chat should be online at this hour btw. Now if you go to btc withdrawals in bter it says:
Re-syncing the blockchain, being back soon. 正在更新区块数据,稍后恢复。
Hopefully once they finish the sync they will broadcast again all transactions.